Aeroplan issues with award redemption on partner airlines
#242
FlyerTalk Evangelist
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, Bonvoy Tit, HH Diamond, Hyatt Glob, Accor Gold, UA Silver
Posts: 34,706
I've been having huge issues with phantom NZ space.
Aeroplan and EF are both showing all X, which is revenue on NZ, and it can't be booked with points.
However, United has been accurate for me. It simply shows nothing available.
Aeroplan and EF are both showing all X, which is revenue on NZ, and it can't be booked with points.
However, United has been accurate for me. It simply shows nothing available.
#243
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,389
I managed to book copa with huge caveats. Married segment availability only (lim-pty-gru), tons of un bookable itineraries (tested by clicking book, if I can get to the screen to input passenger names, it works, otherwise it gives me the error message that itinerary is no longer available)
Economy only worked, business kept getting the error above
Certain routes that show up on United but not Aeroplan unable to be booked
Economy only worked, business kept getting the error above
Certain routes that show up on United but not Aeroplan unable to be booked
#244
Join Date: Oct 2018
Posts: 100
Anyone have issues with SQ phantom space? I'm looking specifically at MLE-SIN on Feb 26 and 2 seats were available. I called in to book with Aeroplan and only 1/2 pax are confirmed in J, the other pax in Y. However, J space is showing on AP, UA, and EF. HUCA'd 4 different agents they all saw the space, put me on hold to reach ticketing, then returned to say that SQ had responded "the flight is unavailable".
Anyone know if SQ releases last-minute space on this route or if they might be willing to upgrade a pax to J (on a J award ticket) at the gate?
Anyone know if SQ releases last-minute space on this route or if they might be willing to upgrade a pax to J (on a J award ticket) at the gate?
#245
Anyone have issues with SQ phantom space? I'm looking specifically at MLE-SIN on Feb 26 and 2 seats were available. I called in to book with Aeroplan and only 1/2 pax are confirmed in J, the other pax in Y. However, J space is showing on AP, UA, and EF. HUCA'd 4 different agents they all saw the space, put me on hold to reach ticketing, then returned to say that SQ had responded "the flight is unavailable".
Anyone know if SQ releases last-minute space on this route or if they might be willing to upgrade a pax to J (on a J award ticket) at the gate?
Anyone know if SQ releases last-minute space on this route or if they might be willing to upgrade a pax to J (on a J award ticket) at the gate?
#247
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, Global Entry/Nexus, APEC..
Posts: 17,707
Mods - not sure if this news about Adria belongs in this thread or this one LOT and Adria Airways new Aeroplan accumulation rates
Slovenia's Adria Airways files for bankruptcy
30.09.2019 - 14:23 UTC
https://www.ch-aviation.com/portal/n...for-bankruptcy
Slovenia's Adria Airways files for bankruptcy
30.09.2019 - 14:23 UTC
https://www.ch-aviation.com/portal/n...for-bankruptcy
#248
Join Date: Feb 2011
Programs: AC*E50K, OZ*S, KL
Posts: 38
I booked an AMS-TPE return for march/april last week on aeroplan. Not sure that implies there was availability on AMS-BKK as well. While looking around I also found some availability on CDG-TPE and VIE-TPE in that period, but I believe those were all non-stop flights.
#249
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, Global Entry/Nexus, APEC..
Posts: 17,707
Also see posts 612-617 in this thread
All about Eva (BR); AP numbers recognized, earning & award info, seat assignment
#250
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, Global Entry/Nexus, APEC..
Posts: 17,707
Mods - not sure if this news about Adria belongs in this thread or this one LOT and Adria Airways new Aeroplan accumulation rates
Slovenia's Adria Airways files for bankruptcy
30.09.2019 - 14:23 UTC
https://www.ch-aviation.com/portal/n...for-bankruptcy
Slovenia's Adria Airways files for bankruptcy
30.09.2019 - 14:23 UTC
https://www.ch-aviation.com/portal/n...for-bankruptcy
And now posted on AC.com
https://www.aircanada.com/ca/en/aco/...ankruptcy.html

#251
Join Date: Aug 2019
Posts: 79
Thank you, sibelius and 24left. It appears somewhat route-specific, as I do see some availability on other routes...
For SK, there seems to be greater availability on their website (but not available on United and Aeroplan) so maybe they limit how they release long-haul J awards to partners.
For SK, there seems to be greater availability on their website (but not available on United and Aeroplan) so maybe they limit how they release long-haul J awards to partners.
#252
Join Date: Jun 2019
Posts: 11
You need to understand few things
- If an airline thinks they can sell the J class seat to a revenue pax then why would they release I class seat to FFPs? In this case BR on LHR-TPE route. This is one is a no brainer as to why the there are no X/I class seats
- A carrier would make seats available to their members or in other words give preference to their own members versus giving access to the same seat to other FFPs. When you see a seat available on SQ but not on AE or MP this is because SQ releases more seats to KF versus other FFPs
- Also the carriers have different settlement rates with different FFPs hence you sometimes see a seat on AE which you wouldn't on MP and vice versa
- If an airline thinks they can sell the J class seat to a revenue pax then why would they release I class seat to FFPs? In this case BR on LHR-TPE route. This is one is a no brainer as to why the there are no X/I class seats
- A carrier would make seats available to their members or in other words give preference to their own members versus giving access to the same seat to other FFPs. When you see a seat available on SQ but not on AE or MP this is because SQ releases more seats to KF versus other FFPs
- Also the carriers have different settlement rates with different FFPs hence you sometimes see a seat on AE which you wouldn't on MP and vice versa
#254
FlyerTalk Evangelist
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, Bonvoy Tit, HH Diamond, Hyatt Glob, Accor Gold, UA Silver
Posts: 34,706
Do you have any examples of this? I've never seen a difference in seats where they were both actually bookable (i.e. I've seen NZ seats on AC but not UA, but they weren't bookable).
#255
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K, BA Silver, Accor Plat, Marriott Gold, Carlson Gold, Hilton Gold
Posts: 21,643
OneWorld yes, plenty. But not Star.