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Aeroplan issues with award redemption on partner airlines

Aeroplan issues with award redemption on partner airlines

Old Jun 19, 19, 10:44 am
  #241  
 
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Is there a problem with trans-tasman availability on Air New Zealand? United and Expert Flyer are showing space on CHC-MEL and CHC-SYD flights, but Aeroplan doesn't see availability (even when calling in).
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Old Jun 19, 19, 11:02 am
  #242  
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I've been having huge issues with phantom NZ space.

Aeroplan and EF are both showing all X, which is revenue on NZ, and it can't be booked with points.

However, United has been accurate for me. It simply shows nothing available.
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Old Jun 19, 19, 1:52 pm
  #243  
 
Join Date: Jan 2011
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I managed to book copa with huge caveats. Married segment availability only (lim-pty-gru), tons of un bookable itineraries (tested by clicking book, if I can get to the screen to input passenger names, it works, otherwise it gives me the error message that itinerary is no longer available)

Economy only worked, business kept getting the error above

Certain routes that show up on United but not Aeroplan unable to be booked
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Old Aug 18, 19, 10:33 pm
  #244  
 
Join Date: Oct 2018
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Anyone have issues with SQ phantom space? I'm looking specifically at MLE-SIN on Feb 26 and 2 seats were available. I called in to book with Aeroplan and only 1/2 pax are confirmed in J, the other pax in Y. However, J space is showing on AP, UA, and EF. HUCA'd 4 different agents they all saw the space, put me on hold to reach ticketing, then returned to say that SQ had responded "the flight is unavailable".

Anyone know if SQ releases last-minute space on this route or if they might be willing to upgrade a pax to J (on a J award ticket) at the gate?
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Old Aug 18, 19, 10:40 pm
  #245  
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Originally Posted by tajee165 View Post
Anyone have issues with SQ phantom space? I'm looking specifically at MLE-SIN on Feb 26 and 2 seats were available. I called in to book with Aeroplan and only 1/2 pax are confirmed in J, the other pax in Y. However, J space is showing on AP, UA, and EF. HUCA'd 4 different agents they all saw the space, put me on hold to reach ticketing, then returned to say that SQ had responded "the flight is unavailable".

Anyone know if SQ releases last-minute space on this route or if they might be willing to upgrade a pax to J (on a J award ticket) at the gate?
Not sure about the first part of the question, but I can definitely say "no" and "no" for the last sentence. It's not a VERY long flight, though, so it's not the end of the world - I'd actually worry more that they'd swap it for a MI flight that won't reticket on Aeroplan, which happened to me once, heh.
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Old Sep 29, 19, 11:43 am
  #246  
 
Join Date: Aug 2019
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Does anyone see any J class availability on Eva air? Tried LHR-BKK and AMS-BKK and I don't see any J availability for the entire next year.
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Old Sep 30, 19, 11:11 am
  #247  
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Mods - not sure if this news about Adria belongs in this thread or this one LOT and Adria Airways new Aeroplan accumulation rates


Slovenia's Adria Airways files for bankruptcy

30.09.2019 - 14:23 UTC

https://www.ch-aviation.com/portal/n...for-bankruptcy
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Old Sep 30, 19, 3:29 pm
  #248  
 
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Originally Posted by noobynoob View Post
Does anyone see any J class availability on Eva air? Tried LHR-BKK and AMS-BKK and I don't see any J availability for the entire next year.
I booked an AMS-TPE return for march/april last week on aeroplan. Not sure that implies there was availability on AMS-BKK as well. While looking around I also found some availability on CDG-TPE and VIE-TPE in that period, but I believe those were all non-stop flights.
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Old Sep 30, 19, 4:20 pm
  #249  
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Originally Posted by noobynoob View Post
Does anyone see any J class availability on Eva air? Tried LHR-BKK and AMS-BKK and I don't see any J availability for the entire next year.
@noobynoob

Also see posts 612-617 in this thread
All about Eva (BR); AP numbers recognized, earning & award info, seat assignment
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Old Sep 30, 19, 6:12 pm
  #250  
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Originally Posted by 24left View Post
Mods - not sure if this news about Adria belongs in this thread or this one LOT and Adria Airways new Aeroplan accumulation rates


Slovenia's Adria Airways files for bankruptcy

30.09.2019 - 14:23 UTC

https://www.ch-aviation.com/portal/n...for-bankruptcy


And now posted on AC.com

https://www.aircanada.com/ca/en/aco/...ankruptcy.html


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Old Sep 30, 19, 6:49 pm
  #251  
 
Join Date: Aug 2019
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Thank you, sibelius and 24left. It appears somewhat route-specific, as I do see some availability on other routes...

For SK, there seems to be greater availability on their website (but not available on United and Aeroplan) so maybe they limit how they release long-haul J awards to partners.
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Old Oct 1, 19, 3:50 pm
  #252  
 
Join Date: Jun 2019
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You need to understand few things
- If an airline thinks they can sell the J class seat to a revenue pax then why would they release I class seat to FFPs? In this case BR on LHR-TPE route. This is one is a no brainer as to why the there are no X/I class seats
- A carrier would make seats available to their members or in other words give preference to their own members versus giving access to the same seat to other FFPs. When you see a seat available on SQ but not on AE or MP this is because SQ releases more seats to KF versus other FFPs
- Also the carriers have different settlement rates with different FFPs hence you sometimes see a seat on AE which you wouldn't on MP and vice versa
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Old Oct 1, 19, 5:10 pm
  #253  
 
Join Date: Aug 2019
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I am not saying the airlines would or should - presumably the same reason they sometimes release more seats later. Are the different settlement rates you referred to publicly available information?
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Old Oct 1, 19, 5:46 pm
  #254  
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Originally Posted by 9WJAI View Post
- Also the carriers have different settlement rates with different FFPs hence you sometimes see a seat on AE which you wouldn't on MP and vice versa
Do you have any examples of this? I've never seen a difference in seats where they were both actually bookable (i.e. I've seen NZ seats on AC but not UA, but they weren't bookable).
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Old Oct 1, 19, 8:25 pm
  #255  
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Originally Posted by canadiancow View Post
Do you have any examples of this? I've never seen a difference in seats where they were both actually bookable (i.e. I've seen NZ seats on AC but not UA, but they weren't bookable).
I agree. Apart from releasing extra seats to their own FFP, which is common with all programs - I've never seen X/I inventory different across Star.

OneWorld yes, plenty. But not Star.
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