global happy traveller

Where should I start?

Ahhh don't bother.......

Can respect the stress on IDB and IROPS, but Raising voice and cursing at staff warrants a ban on service.

Where OP was situated relative to her husband is dependent on the different version of events

jazzsax

Where is KenHamer? He would be telling the OP they should consider themselves lucky they've been banned.

Diabeetus

+1. ^

The Lev

Your experience has been quite different from mine. While I have occasionally seen an entire group gang up on a poor service agent, it has been much more common in my experience to see one person go at it while the rest of the party are nearby in some version of shock or embarrassment. Obviously YMMV.
Clearly; but should one be held guilty by association?

Finkface

Are they truly banned? Or just had this particular trip cancelled because of their behaviour? The OP just says “We arrived the next morning very early for our flight to find out we were not permitted to fly.”. Could be just this trip and not a full-on, outright ban.

And is the entire family in fact banned? Or did the wife just choose not to travel alone and leave the husband behind? I suspect this is the case but I doubt we will ever hear back from the OP. Too bad; I just made popcorn.

DrunkCargo

Was this not communicated at the airport the morning after but prior to check-in for replacement flight? Or does it need to be communicated with acknowledgement of receipt prior to ban effect? (I'm guessing the former, not latter)

Edit: To OP, in which airport did this happen? Also, you state missing a few days, meaning you eventually were permitted to fly, or flew an alternate carrier?

Stranger

A few questions: was the entire party banned, or only one person but then the whole group on the same reservation was not allowed to fly?

Also, as already alluded to earlier, were they allowed to fly at a later date, or not? In other words, have they been permanently banned by AC?

Finally, I like to argue that one should never invoke prejudice just based upon the race. sexual orientation or whatever of the "victim" without some positive evidence that prejudice was at play. Expecting prejudice sometimes ultimately calls for it to happen.

In any event, in this instance, the circumstances were there for this scenario to happen to anyone.

WaytoomuchEurope

Quick poll:

Chances of OP returning to this thread are:

1. She will definitely be back to respond!
2. She will keep reading and not responding
3. She will never return to FT ever again

songsc

I vote for 2. Though 3 is likely if she has resolved this with AC.

DG206

Lesson here: Don't be jerk. The poor gate agent has not control over weather, and if your husband acts like that in public it's probably better for everyone he goes and sits in time out for awhile instead of boarding and aircraft

Badenoch

To be fair, one should not automatically be held guilty by association but life isn't always fair. Each case should be judged on its own merits. How involved was the spouse et al? Did they do anything to calm the husband down? Did they exacerbate the situation by their conduct? Were they on a single booking? Did they ask to be allowed to fly leaving the husband behind?

TemboOne

It seems that we're all trying to answer the question and / or solve the problem detailed by the OP.<br /><br />However, in reality, we neither know the airport or the flight(s) involved and whether this was the commencement of a round-trip for some special family occassion.<br /><br />For that matter, we do not know if this was a husband, wife and children group, possibly with the husband in control of everything, probably to everyone's dismay.<br /><br />Almost all the responses have in one way or another tried to be helpful, but with with no feedback from the OP all our hands are pretty much tied.<br /><br />It almost sounds like the OPs spouse almost used a check-in version of "road-rage" and everyone in the group has paid the price.<br /><br />Should the OP return, please do give us more facts and details, but please do not omit any details or facts which may seem irrelevant to you..

DrunkCargo

Why do we assume she's a she?

WaytoomuchEurope

Very valid point, DC. I am a troglodyte.

trek604

Because she called him her husband, not partner.