Not permitted to fly - BAN from airline!
#34
Join Date: Jul 2011
Location: Sunny AZ
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I'm hoping to get some help here, I am extremely troubled and offended by what I think was prejudice against us at the airport.
There was a particular gate agent who just seemed to not like us at the airport yesterday from the moment we checked in. There is no explaining it other than prejudice of some kind but who knows. We had issues from the moment we checked in, after that we got bumped on standby on 2 flights and our 3rd flight which we had seats on got cancelled. There were major weather issues. We decided to go home and take the next available flight which was the next morning.
We arrived the next morning very early for our flight to find out we were not permitted to fly.
Here are some facts:
I do think I have some legal standing here and will be looking into our legal options but I'd love to hear from some fellow travelers out there
Thanks in advance
There was a particular gate agent who just seemed to not like us at the airport yesterday from the moment we checked in. There is no explaining it other than prejudice of some kind but who knows. We had issues from the moment we checked in, after that we got bumped on standby on 2 flights and our 3rd flight which we had seats on got cancelled. There were major weather issues. We decided to go home and take the next available flight which was the next morning.
We arrived the next morning very early for our flight to find out we were not permitted to fly.
Here are some facts:
- After some arduous airport issues and complete blatant misleading lies from employees my husband called this particular gate agent out for misleading us. My husband alone addressed her and they got into a heated argument in which he used a curse word towards her. He swore which was not acceptable but it was not a threat of any kind and was not malicious/racist/etc.
- We called the evening before to verify our seats and were told nothing of this issue.
- We arrived unknowlingly having spent another fortune on Uber's at the airport to find out this issue, how could we have not been made aware earlier?
- According to their policies you have to be a threat to other passengers to be banned or not permitted on the flight, does swearing once at one person justify what they did? I don't think it does.
- If my husband is the one who made the comment why were we all banned from flying?
I do think I have some legal standing here and will be looking into our legal options but I'd love to hear from some fellow travelers out there
Thanks in advance
"Here are some facts" a) we need all facts and b) facts are needed not your version
#36
Join Date: Jul 2011
Location: Sunny AZ
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Posts: 3,213
TYpical first post and then something like this and no further input/reply ..... smear campaign against AC?
Last edited by tcook052; Aug 13, 2018 at 1:46 pm Reason: snark
#37
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,803
I think not. OP smearing him/herself really. Cursing gate agent? And then invoke prejudice? Does not really smear AC.
Last edited by tcook052; Aug 13, 2018 at 1:46 pm Reason: edit quote
#40
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
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Posts: 6,226
So let's save our hard working mods some effort and get it back on track.
Lots of missing data, but I'm still curious how/if the whole group was 'banned'. But I suspect we will never know.
Lots of missing data, but I'm still curious how/if the whole group was 'banned'. But I suspect we will never know.
#41
Join Date: Apr 2013
Location: YVR
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Posts: 2,803
Well my point is, the prejudice may exist prior to conflict and this was somewhat alluded in the OP post, not to start a discourse on semantics of words... but of course, this is a one-sided account. My understanding is the OP believes they are (or were?) all "banned". If it is past-tense, I'd say move on. If it is present-tense, as suggested upthread CTA.
Those who are seeking facts might hear 4 sets: OP's, OP's party, Public-rumours, and... which one is more likely will be up to the reader to decide, which I guess means we have millions of possible truths. My speaking today is on dimensionality reduction techniques, so I'm all about occam's razor... usually am. Hanlon's may apply here as well, on many sides.
Those who are seeking facts might hear 4 sets: OP's, OP's party, Public-rumours, and... which one is more likely will be up to the reader to decide, which I guess means we have millions of possible truths. My speaking today is on dimensionality reduction techniques, so I'm all about occam's razor... usually am. Hanlon's may apply here as well, on many sides.
#42
Join Date: Oct 2013
Location: YEG
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Posts: 2,901
Hi Op,
I'm sure you would like to rephrase how you would "Love to hear from some fellow travelers out there", given the responses that you have received. In an effort to be helpful, let me point out a couple of things that may be helpful for you:
1) You say that there was a particular GA who just seemed not to like you. What brought you to that conclusion? Is it possible that the GA was having an otherwise bad day? Is it possible that you didn't like what the GA had to tell you with regards to being on stand-by, and you thought that was mean?
2) What reason do you believe the GA's actions could only be explained by prejudice of some kind?
3) What does it mean when you say you got bumped to standby? Does that mean that you had seats before you arrived at the airport, but after discussions with the GA you no longer had seats? Were you bumped to standby on your original flights, or the rebooked flights?
4) When you say that you arrived the next morning and weren't permitted to fly, what does that mean? Is this when you were advised that you were banned? Was it because the events that you described (heated conversation) had happened the day before, or was there another reason that you were not permitted to fly?
5) What were the blatant misleading lies from the employees? It isn't clear, from you statement of facts, which day this heated discussion occurred.
6) What is the issue that you were not aware of, when you spent a fortune on Ubers, and that could have been communicated to you the night before?
7) This being your first, and only, post, is it possible that you created this handle to talk about how the airline is being prejudice, because your last thread on this subject has been closed? (This is just an option that came to me, without anything to back it up)
I believe that, if you take a little time in your post to get the facts out, you may be able to paint a better picture for the folks on here. That might convince them that you do have a case (especially if the entire family was "banned" and only one member participated in the heated discussion). Then again, properly and accurately representing the facts on here may also convince folks that the airline was justified and you all should have been forbidden to fly.
I'm sure you would like to rephrase how you would "Love to hear from some fellow travelers out there", given the responses that you have received. In an effort to be helpful, let me point out a couple of things that may be helpful for you:
1) You say that there was a particular GA who just seemed not to like you. What brought you to that conclusion? Is it possible that the GA was having an otherwise bad day? Is it possible that you didn't like what the GA had to tell you with regards to being on stand-by, and you thought that was mean?
2) What reason do you believe the GA's actions could only be explained by prejudice of some kind?
3) What does it mean when you say you got bumped to standby? Does that mean that you had seats before you arrived at the airport, but after discussions with the GA you no longer had seats? Were you bumped to standby on your original flights, or the rebooked flights?
4) When you say that you arrived the next morning and weren't permitted to fly, what does that mean? Is this when you were advised that you were banned? Was it because the events that you described (heated conversation) had happened the day before, or was there another reason that you were not permitted to fly?
5) What were the blatant misleading lies from the employees? It isn't clear, from you statement of facts, which day this heated discussion occurred.
6) What is the issue that you were not aware of, when you spent a fortune on Ubers, and that could have been communicated to you the night before?
7) This being your first, and only, post, is it possible that you created this handle to talk about how the airline is being prejudice, because your last thread on this subject has been closed? (This is just an option that came to me, without anything to back it up)
I believe that, if you take a little time in your post to get the facts out, you may be able to paint a better picture for the folks on here. That might convince them that you do have a case (especially if the entire family was "banned" and only one member participated in the heated discussion). Then again, properly and accurately representing the facts on here may also convince folks that the airline was justified and you all should have been forbidden to fly.
#44
Suspended
Join Date: Mar 2002
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Posts: 31,452
Dear OP,
if you decide to return to this thread, please can you give us the sequence of facts, ideally neutrally presented, so that we can give you some informed advice. Hiding information and overloading your post with language that makes you believe you are right because you're repeating it often enough to yourself really does not help.
if you decide to return to this thread, please can you give us the sequence of facts, ideally neutrally presented, so that we can give you some informed advice. Hiding information and overloading your post with language that makes you believe you are right because you're repeating it often enough to yourself really does not help.