Back to back cancellations - mech failure
#1
Original Poster
Join Date: Mar 2015
Posts: 26
Back to back cancellations - mech failure
Hey all,
Asking for a friend.
Would there be entitlement to anything? Flight has been cancelled from TLV to YYZ twice! Delayed while re-routing around restricted airspace, got clearance to leave then after 2.5hr tarmac delay mechanical failure / cancellation. Went back following day for the rebooked flight, another 2.5 hr delay and same mechincal failure with a cancelled flight again! Its now going onto day 3 to get home!
Thanks for any feedback!
Asking for a friend.
Would there be entitlement to anything? Flight has been cancelled from TLV to YYZ twice! Delayed while re-routing around restricted airspace, got clearance to leave then after 2.5hr tarmac delay mechanical failure / cancellation. Went back following day for the rebooked flight, another 2.5 hr delay and same mechincal failure with a cancelled flight again! Its now going onto day 3 to get home!
Thanks for any feedback!
#2
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Hey all,
Asking for a friend.
Would there be entitlement to anything? Flight has been cancelled from TLV to YYZ twice! Delayed while re-routing around restricted airspace, got clearance to leave then after 2.5hr tarmac delay mechanical failure / cancellation. Went back following day for the rebooked flight, another 2.5 hr delay and same mechincal failure with a cancelled flight again! Its now going onto day 3 to get home!
Thanks for any feedback!
Asking for a friend.
Would there be entitlement to anything? Flight has been cancelled from TLV to YYZ twice! Delayed while re-routing around restricted airspace, got clearance to leave then after 2.5hr tarmac delay mechanical failure / cancellation. Went back following day for the rebooked flight, another 2.5 hr delay and same mechincal failure with a cancelled flight again! Its now going onto day 3 to get home!
Thanks for any feedback!
Also, why not change carrier complete?
Also, what's wrong with airspace?
#3
Join Date: May 2012
Location: Calgary
Programs: Aeroplan (Silver), Air Miles, IHG Rewards (Platinum)
Posts: 664
Depends when, if, and how the customer actually flies home, assuming the passenger met all their tariff obligations.
AC usually gives a promotional discount code in such circumstances as controllable cancellations, as well as hotel and meal vouchers.
I didn't bother reading it, but there may also be something further. See here: https://www.elal.com/SiteCollectionD...icesLawENG.pdf
Did the customer request a specific reroute to avoid being stuck in TLV for three days?
AC usually gives a promotional discount code in such circumstances as controllable cancellations, as well as hotel and meal vouchers.
I didn't bother reading it, but there may also be something further. See here: https://www.elal.com/SiteCollectionD...icesLawENG.pdf
Did the customer request a specific reroute to avoid being stuck in TLV for three days?
#4
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson
Posts: 35,232
Is this related to this (mentioned in the Winnipeg incidents thread)?
https://www.flyertalk.com/forum/29967530-post3443.html
As per the others above... hotel and meal vouchers.
https://www.flyertalk.com/forum/29967530-post3443.html
As per the others above... hotel and meal vouchers.