SD's treatment of SE in economy
May 30, 2018, 7:02 am
#91
Join Date: Oct 2013
Location: YEG
Programs: AC Lifetime SE100K, 3MM, SPG Lifetime Plat, Hertz PC, National Executive Elite
Posts: 2,901
May 30, 2018, 11:02 am
#92
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
May 30, 2018, 8:41 pm
#95
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,759
May 31, 2018, 6:17 am
#96
Original Member
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,321
I agree. I have never flown PE even though I have booked it for myself (always get upgraded to front cabin).
Curiously my son in law mentioned to me that, coming back from Seoul to Vancouver in PE yesterday on a booking that I made on my account for him, daughter and granddaughter, they were treating him like he was me (ie. special attention as a SEMM). I haven't gotten into the detail yet as to what that meant as they were bagged after a long multi-leg journey back from Sri Lanka.
Similar special treatment (but at the gate) also happened another time when they were coming back from Santiago where they were upgraded from a reward PE seat to business class seats ahead of many others due to MY status. In that case, the gate agent originally told them they didn't have a snowball's chance in hell of getting the upgrades (my words) but ultimately they were the first to get processed. Membership can have its privileges (although I am sure all this changes come 2020).
If they are willing to go the extra mile on reward bookings for non-status son-in-law (I know they thought he was me for some reason), there must be some recognition in protocols.
Anyone know how a reward booking made in a SEMM (or SE2MM as I am now) account for non-status members looks on the manifest?
Curiously my son in law mentioned to me that, coming back from Seoul to Vancouver in PE yesterday on a booking that I made on my account for him, daughter and granddaughter, they were treating him like he was me (ie. special attention as a SEMM). I haven't gotten into the detail yet as to what that meant as they were bagged after a long multi-leg journey back from Sri Lanka.
Similar special treatment (but at the gate) also happened another time when they were coming back from Santiago where they were upgraded from a reward PE seat to business class seats ahead of many others due to MY status. In that case, the gate agent originally told them they didn't have a snowball's chance in hell of getting the upgrades (my words) but ultimately they were the first to get processed. Membership can have its privileges (although I am sure all this changes come 2020).
If they are willing to go the extra mile on reward bookings for non-status son-in-law (I know they thought he was me for some reason), there must be some recognition in protocols.
Anyone know how a reward booking made in a SEMM (or SE2MM as I am now) account for non-status members looks on the manifest?
May 31, 2018, 7:12 am
#97
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,567
I agree. I have never flown PE even though I have booked it for myself (always get upgraded to front cabin).
Curiously my son in law mentioned to me that, coming back from Seoul to Vancouver in PE yesterday on a booking that I made on my account for him, daughter and granddaughter, they were treating him like he was me (ie. special attention as a SEMM). I haven't gotten into the detail yet as to what that meant as they were bagged after a long multi-leg journey back from Sri Lanka.
Similar special treatment (but at the gate) also happened another time when they were coming back from Santiago where they were upgraded from a reward PE seat to business class seats ahead of many others due to MY status. In that case, the gate agent originally told them they didn't have a snowball's chance in hell of getting the upgrades (my words) but ultimately they were the first to get processed. Membership can have its privileges (although I am sure all this changes come 2020).
If they are willing to go the extra mile on reward bookings for non-status son-in-law (I know they thought he was me for some reason), there must be some recognition in protocols.
Anyone know how a reward booking made in a SEMM (or SE2MM as I am now) account for non-status members looks on the manifest?
Curiously my son in law mentioned to me that, coming back from Seoul to Vancouver in PE yesterday on a booking that I made on my account for him, daughter and granddaughter, they were treating him like he was me (ie. special attention as a SEMM). I haven't gotten into the detail yet as to what that meant as they were bagged after a long multi-leg journey back from Sri Lanka.
Similar special treatment (but at the gate) also happened another time when they were coming back from Santiago where they were upgraded from a reward PE seat to business class seats ahead of many others due to MY status. In that case, the gate agent originally told them they didn't have a snowball's chance in hell of getting the upgrades (my words) but ultimately they were the first to get processed. Membership can have its privileges (although I am sure all this changes come 2020).
If they are willing to go the extra mile on reward bookings for non-status son-in-law (I know they thought he was me for some reason), there must be some recognition in protocols.
Anyone know how a reward booking made in a SEMM (or SE2MM as I am now) account for non-status members looks on the manifest?
Funny thing, it does not give her zone 1 boarding or lounge access but the status does show on the ticket itself.
Probably AE IT being AE IT
May 31, 2018, 10:39 am
#99
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
...on a booking that I made on my account for him, daughter and granddaughter, they were treating him like he was me (ie. special attention as a SEMM)...
...If they are willing to go the extra mile on reward bookings for non-status son-in-law (I know they thought he was me for some reason)...
...If they are willing to go the extra mile on reward bookings for non-status son-in-law (I know they thought he was me for some reason)...
May 31, 2018, 12:45 pm
#100
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Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
May 31, 2018, 1:15 pm
#101
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,566
Arguably its a leak of PII and a security violation. There is no reason that anyone within Air Canada should know whose points were used to pay for an AE processed ticket. That kind of OpSec fail is why there are G5's fueled and full of cash and "fixers" waiting to take care of Mistresses.
May 31, 2018, 2:54 pm
#104
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,802
Arguably its a leak of PII and a security violation. There is no reason that anyone within Air Canada should know whose points were used to pay for an AE processed ticket. That kind of OpSec fail is why there are G5's fueled and full of cash and "fixers" waiting to take care of Mistresses.