Different bag fee on outbound vs return??
May 6, 2018, 3:51 pm
#1
Original Poster
Join Date: Sep 2009
Location: IAH
Programs: UA 1K, 1MM; IHG Spire; HH Diamond; Marriott Gold (UA); National Executive Elite
Posts: 669
Different bag fee on outbound vs return??
Howdy,
I am Star Gold, booked a UA codeshare return to Montreal, Air Canada metal.
On the way out I got charged for bags. On the way back I didn't.
What's going on?
I am Star Gold, booked a UA codeshare return to Montreal, Air Canada metal.
On the way out I got charged for bags. On the way back I didn't.
What's going on?
May 6, 2018, 4:47 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,460
How many bags? All AC operated? Perhaps an error, in which case you could write to whoever took your money for a refund.
May 6, 2018, 9:17 pm
#3
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
As this is an AC query, will move to the AC forum
WineCountryUA
UA coModerator
May 7, 2018, 4:16 pm
#5
Original Poster
Join Date: Sep 2009
Location: IAH
Programs: UA 1K, 1MM; IHG Spire; HH Diamond; Marriott Gold (UA); National Executive Elite
Posts: 669
It was probably the fare code then, I'll take it up with my travel agent. I was just weirded out, because it had never happened before, and then was (seemingly) inconsistent.
May 7, 2018, 4:28 pm
#6
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
OP - You have not provided near enough information for anybody to help you. This might be very simple.
You list IAH as your "location." If this ticket was a departure or destination in the US, then the base bag allowance for the marketing carrier of the first segment applies to all segments, including the return.
So, need to know:
1. What carrier is "marketing"? Depending on your answer to #2 , operating, codeshares, fare basis and all that may not matter.
2. What was the full routing?
3. If this originated in the US, what does your e-ticket receipt show for a baggage allowance for each of the segments in question?
You list IAH as your "location." If this ticket was a departure or destination in the US, then the base bag allowance for the marketing carrier of the first segment applies to all segments, including the return.
So, need to know:
1. What carrier is "marketing"? Depending on your answer to #2 , operating, codeshares, fare basis and all that may not matter.
2. What was the full routing?
3. If this originated in the US, what does your e-ticket receipt show for a baggage allowance for each of the segments in question?