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Not another mapping class of service thread - AC/SQ

Not another mapping class of service thread - AC/SQ

Old Apr 29, 18, 6:57 am
  #1  
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Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,493
Not another mapping class of service thread - AC/SQ

Mr/Mrs GHT Sr bought AC Y+ tix SIN-HKG-YYZ........ As usual ran into the mapping class of service issue where SQ was seated in Economy and AC in Premium Economy......

When I took up this matter, I was referred back and forth by AC/SQ.......

Glad to say, after some persistence from AC and myself, SQ relented and seated them in Premium Economy class

Perhaps there may be some closure to this mismatch class of service some day?
global happy traveller is offline  
Old Apr 29, 18, 10:17 am
  #2  
 
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 3,883
I find when you book AC via SIN to HKG, classes always get messed up, unless you use a (travel) agent

Even in J, it will go AC J to HKG and default you into Y for SIN

Been that way for a long, long time now.
lcohen999 is offline  
Old Apr 29, 18, 10:21 am
  #3  
TPJ
 
Join Date: Jun 2008
Programs: TK*G (E+), AA OWE (EXP), IHG Plat
Posts: 6,452
Searching for a random day in the GDS, not all SQ SIN-HKG flights even have PE. Maybe this is problem?

15MAY TUE SIN/Z‡8 HKG/‡0
SQ RESPONSE ** DIRECT CONNECT PARTICIPANT **
** SINGAPORE AIRLINES - AN ** 16 TU 15MAY 0000
13SQ 890 Z4 C4 JL UL DL Y9 B9 EL ML HL SINHKG 0730 1120 772 0
WL Q9 N9 L9
14SQ 860 Z4 C4 JL UL DL S9 TL PL Y9 B9 SINHKG 0840 1240 359 0
E5 ML HL WL Q3 N2 L9
15SQ 856 FL AL Z4 C4 JL UL DL S9 TL PL SINHKG 0955 1355 388 0
Y9 B9 EL ML HL WL Q9 N9 V9 K9 LL
16SQ 866 F2 A2 Z4 C4 JL UL DL S9 TL PL SINHKG 1305 1705 77W 0
Y9 B9 E9 ML HL WL QL LL
17SQ 872 Z4 C4 JL UL DL Y9 B9 EL ML HL SINHKG 1505 1850 772 0
WL QL LL
18SQ 2 F2 A2 Z4 CL JL UL DL S9 TL PL SINHKG 1830 2215 77W 0
Y9 B9 E9 ML HL WL Q9 N9 V8 L9
19SQ 868 Z4 C4 JL UL DL Y9 B9 E9 ML HL SINHKG 1955 2350 772 0
WL Q9 N9 V9 K9 L9
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