Selected 50% aeroplan bonus, got shafted by AC
Apr 25, 2018, 5:57 pm
#1
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,951
Selected 50% aeroplan bonus, got shafted by AC
Even though Air Canada's terms and conditions stated that
They have instructed Aeroplan to NOT repro-credit my flights taken between Jan 1st and March 2nd, doesnt seem right to me... is this a policy change (as for as 2016 and 2017 it wasnt the case for me). Its not a lot but I feel like baited and switched by AC... so much for buying Flex fares LMAO
What's worse is that my E50K status didnt expire until Feb 28
Talked to AE's supervisor who read me a list of rules that was no where to be found on AC Altitude terms and conditions regarding the 50% bonus for gifted members.
Okay I know I am gifted status and all but this doesn't seem right to me. Look, if you are going to do this, atleast specify it on the website so I wont feel like being dinged for nothing
I am probably going to write this in and get the $20 worth of points lol
Choose this Select Privilege and earn 50% Bonus Aeroplan Miles on eligible flights operated by Air Canada, Air Canada Express, Air Canada Rouge, Copa Airlines and United. Also earn a 25% bonus on eligible flights operated by Austrian, brussels airlines, Lufthansa and Swiss. This bonus applies to Aeroplan Miles earned for distance flown between January 1 and December 31, 2018. Note that if you qualify for a higher status with Early Recognition, the bonus applies as of when your status is confirmed by email. Bonus Aeroplan Miles are not Altitude Qualifying Miles and do not count towards reaching Altitude status.
What's worse is that my E50K status didnt expire until Feb 28
Talked to AE's supervisor who read me a list of rules that was no where to be found on AC Altitude terms and conditions regarding the 50% bonus for gifted members.
Okay I know I am gifted status and all but this doesn't seem right to me. Look, if you are going to do this, atleast specify it on the website so I wont feel like being dinged for nothing
I am probably going to write this in and get the $20 worth of points lol
Apr 25, 2018, 7:01 pm
#4
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,313
I'm a little confused then. If you had 50% last year, and 50% this year, what logic is there for not giving you a 50% bonus for the first two months?
Apr 25, 2018, 7:17 pm
#5
Join Date: Oct 2007
Location: Calgary, Alberta, Canada
Programs: Aeroplan 75K, Bonvoy Titanium
Posts: 1,374
The bonus miles have always been for the calendar year, not the benefit year, in my experience. You'd need E50K status this year and choose the 50% bonus for your January 1 to February 28 flights this year to count.
The E50K status you had for March 1, 2017 to February 28, 2018 gave you 50% bonus miles for flights taken between January 1, 2017 to December 31, 2017 (note the 2 month shift).
The E50K status you had for March 1, 2017 to February 28, 2018 gave you 50% bonus miles for flights taken between January 1, 2017 to December 31, 2017 (note the 2 month shift).
Apr 25, 2018, 7:26 pm
#6
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,951
Their argument is that My 2018 status become effective on Mar 2nd, which is why any flight before that date would not receive 50% bonus. But that doesn't make any sense at all because the T&C states Jan 1st to Dec 31
Last edited by Jumper Jack; Apr 25, 2018 at 7:32 pm
Apr 25, 2018, 7:27 pm
#7
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,951
The bonus miles have always been for the calendar year, not the benefit year, in my experience. You'd need E50K status this year and choose the 50% bonus for your January 1 to February 28 flights this year to count.
The E50K status you had for March 1, 2017 to February 28, 2018 gave you 50% bonus miles for flights taken between January 1, 2017 to December 31, 2017 (note the 2 month shift).
The E50K status you had for March 1, 2017 to February 28, 2018 gave you 50% bonus miles for flights taken between January 1, 2017 to December 31, 2017 (note the 2 month shift).
Apr 25, 2018, 7:32 pm
#8
Join Date: Oct 2007
Location: Calgary, Alberta, Canada
Programs: Aeroplan 75K, Bonvoy Titanium
Posts: 1,374
Ah, I misunderstood you when you said your E50K status didn't expire until February 28. You should absolutely get the 50% miles for January 1 to February 28, 2018, then! You didn't have a single gap in status!
Apr 25, 2018, 7:32 pm
#9
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,951
Apr 25, 2018, 8:09 pm
#11
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,951
Apr 26, 2018, 3:13 am
#13
Join Date: Feb 2011
Location: YXT
Programs: AC*E50, SPG Plat,
Posts: 575
I didn't select my E35 benefits until early March. A few days after selecting the 35% bonus miles, bonus miles for my January and February flights hit my account. Based on the rules, it's what I expected for my account and would expect the OP to get properly bonused for his Jan/Feb revenue flights.
Apr 26, 2018, 5:30 am
#14
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
Apr 26, 2018, 5:43 am
#15
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691