Selected 50% aeroplan bonus, got shafted by AC
Apr 26, 2018, 7:39 am
#16
Join Date: Dec 2008
Posts: 4,519
I think the issue here is that the 2018 E50K was not "gifted" until March 2018. So, the system is applying the "early status recognition" policy and hence you only get the benefit from the E50K "earned" date.
I do agreed this is an issue on how AC/AP is handling this as you can "gifted" someone that is already E50K from previous year until their status expired in March.
Note that if you qualify for a higher status with Early Recognition, the bonus applies as of when your status is confirmed by email.
Apr 26, 2018, 8:14 am
#17
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,152
The question to AC seems like a simple one - is the duration of a gifted status, good for:
- January 1 - December 31
- March 1 - December 31
- March 1 - February 28
- Something else
Apr 26, 2018, 9:05 am
#18
Join Date: Dec 2008
Posts: 4,519
the status is good for march 1 to Feb 28/29. But for this specific bonus miles, it is always Jan to Dec for everyone. As the status was earned/gifted in March, hence this benefit start on that date and not back-dated.
Apr 26, 2018, 10:40 am
#19
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,951
Apr 26, 2018, 10:51 am
#20
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
1026... not a lot but I am quite close to 25K redemption
https://www.youtube.com/watch?v=3OyrX11cMkE
https://www.youtube.com/watch?v=3OyrX11cMkE
Apr 26, 2018, 12:41 pm
#21
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
Apr 26, 2018, 9:42 pm
#22
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,302
1. The principle. Don't let AC shaft you. I once wrote in because I wanted the difference between $75 USD and $75 CAD refunded to me (about $20 CAD). I ended up getting $150 CAD.
2. Help others. When your complaint actually results in something getting fixed (and that's happened a LOT with things people have posted on FT, whether or not they're aware), it might only get you 1000 miles, but it might get 1000 miles for 1000 people, and now the numbers start to get more significant.
Apr 27, 2018, 5:44 pm
#24
Join Date: Feb 2015
Posts: 188
Same thing has happened to me. I had no gap between being 50k (earned) last year, and 50k (gifted) this year. So why should I lose out on 2 months of bonus points? It might only be 1586 missing points, but it's 1586 miles that I should be entitled to.
Last edited by jdj84; Apr 27, 2018 at 10:41 pm
Apr 27, 2018, 5:48 pm
#25
Join Date: Apr 2009
Location: YYC / random hotel in YYZ
Programs: Back of the bus
Posts: 922
Maybe the fact you're trying to game the system at every turn has basically made them say "screw Jack, we could care less, let him complain on FT for a while then we will give him a token kit kat and 500 miles"
Apr 27, 2018, 6:17 pm
#26
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,213
I disagree. It's confusing at best, intentionally misleading at worst.
If you are able to 'gift' someone status, the website should clearly explain the conditions/limitations, if there are any.
Otherwise, I would be like Jack, and assume there's no difference between 'gifted' and 'earned'.
Apr 27, 2018, 6:34 pm
#27
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
Or are you implying this is not standard (despite report above) and AC are targeting Jack for some reason?
Apr 27, 2018, 6:48 pm
#28
Join Date: Oct 2013
Location: YEG
Programs: AC Lifetime SE100K, 3MM, SPG Lifetime Plat, Hertz PC, National Executive Elite
Posts: 2,901
I don’t see how this is gaming the system. As above, gifted or earned should work the same. People are after all gifted status in exchange for many eUps and the like (especially in Jacks case where it’s a yearly E75k/SE bonus and not a lifetime award for 2MM+)
Or are you implying this is not standard (despite report above) and AC are targeting Jack for some reason?
Apr 27, 2018, 11:06 pm
#30
Join Date: Apr 2009
Location: YYC / random hotel in YYZ
Programs: Back of the bus
Posts: 922
It's a joke....and it's not a joke.
AC has easy ways of figuring out who people are based on how they post, trolling the boards behind the scenes, monitoring what's going on, and then watching buying patterns / consumption.
I will say this... if YEG_SE4LIFE posted about this issue, it would have been fixed in a heartbeat. Someone else at a lower tier, especially not spending money would (or not spending much) would be jumping through hoops.
Others who don't spend much and look for the loopholes and find ways to complain, not so much. Maybe I was harsh and blunt in saying Jack specifically tries to game the system, but to put it mildly... if you spend, you will get taken care of. If you don't, sometimes it's not worth the fight arguing about the little things.
AC has easy ways of figuring out who people are based on how they post, trolling the boards behind the scenes, monitoring what's going on, and then watching buying patterns / consumption.
I will say this... if YEG_SE4LIFE posted about this issue, it would have been fixed in a heartbeat. Someone else at a lower tier, especially not spending money would (or not spending much) would be jumping through hoops.
Others who don't spend much and look for the loopholes and find ways to complain, not so much. Maybe I was harsh and blunt in saying Jack specifically tries to game the system, but to put it mildly... if you spend, you will get taken care of. If you don't, sometimes it's not worth the fight arguing about the little things.