SD: "We're not taking off until 14 pax relocate to the back" of an A321!
#1
Original Poster
Join Date: Mar 2012
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SD: "We're not taking off until 14 pax relocate to the back" of an A321!
After boarding was complete on AC110 yesterday, Service Director gets on the blower and announces that we have an imbalance. We won't depart until 14 pax volunteer to relocate to the back third of the aircraft.
I've seen pax reseating for weight and balance on commuter aircraft, but never on a jet as big as an A321. It took 15 minutes, and two waves of volunteer recruitment, to sort out the reseating. The only incentive to move, as far as I could tell, was that we would take off once enough pax volunteered to sit in the back. Otherwise we were going nowhere fast!
Is this a common practice on Air Canada? I've never run into it, but I only fly about 25% of my miles on AC, mostly intercontinental.
I've seen pax reseating for weight and balance on commuter aircraft, but never on a jet as big as an A321. It took 15 minutes, and two waves of volunteer recruitment, to sort out the reseating. The only incentive to move, as far as I could tell, was that we would take off once enough pax volunteered to sit in the back. Otherwise we were going nowhere fast!
Is this a common practice on Air Canada? I've never run into it, but I only fly about 25% of my miles on AC, mostly intercontinental.
#2
Join Date: Apr 2013
Location: YVR
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Posts: 2,731
After boarding was complete on AC110 yesterday, Service Director gets on the blower and announces that we have an imbalance. We won't depart until 14 pax volunteer to relocate to the back third of the aircraft.
I've seen pax reseating for weight and balance on commuter aircraft, but never on a jet as big as an A321. It took 15 minutes, and two waves of volunteer recruitment, to sort out the reseating. The only incentive to move, as far as I could tell, was that we would take off once enough pax volunteered to sit in the back. Otherwise we were going nowhere fast!
Is this a common practice on Air Canada? I've never run into it, but I only fly about 25% of my miles on AC, mostly intercontinental.
I've seen pax reseating for weight and balance on commuter aircraft, but never on a jet as big as an A321. It took 15 minutes, and two waves of volunteer recruitment, to sort out the reseating. The only incentive to move, as far as I could tell, was that we would take off once enough pax volunteered to sit in the back. Otherwise we were going nowhere fast!
Is this a common practice on Air Canada? I've never run into it, but I only fly about 25% of my miles on AC, mostly intercontinental.
Seems unlikely an FA/SD would waste time with shuffling Y pax around unless it was legit, and the concern doesn't seem airline specific.
#3
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 1,924
After boarding was complete on AC110 yesterday, Service Director gets on the blower and announces that we have an imbalance. We won't depart until 14 pax volunteer to relocate to the back third of the aircraft.
I've seen pax reseating for weight and balance on commuter aircraft, but never on a jet as big as an A321. It took 15 minutes, and two waves of volunteer recruitment, to sort out the reseating. The only incentive to move, as far as I could tell, was that we would take off once enough pax volunteered to sit in the back. Otherwise we were going nowhere fast!
Is this a common practice on Air Canada? I've never run into it, but I only fly about 25% of my miles on AC, mostly intercontinental.
I've seen pax reseating for weight and balance on commuter aircraft, but never on a jet as big as an A321. It took 15 minutes, and two waves of volunteer recruitment, to sort out the reseating. The only incentive to move, as far as I could tell, was that we would take off once enough pax volunteered to sit in the back. Otherwise we were going nowhere fast!
Is this a common practice on Air Canada? I've never run into it, but I only fly about 25% of my miles on AC, mostly intercontinental.
#4
Join Date: Mar 2011
Location: Canada
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Posts: 3,305

The flight operated o/t yesterday i.e. it worked, and did not affect on time performance.
I am surprised the flight was not cancelled if it was that empty?
I am surprised the flight was not cancelled if it was that empty?
#5
Original Poster
Join Date: Mar 2012
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What happens to pax who paid for a seat in a "better" place, or a "better" seat as I did, who get relocated due to W&B?
#6
Join Date: Feb 2007
Location: YVR
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Posts: 2,629
I've only seen this once. Several pax were asked to relocate for takeoff and were allowed to return to their seats after the seat belt sign was turned off. But, yes, the location of the aircraft's centre of gravity matters.
#8
Join Date: Dec 2007
Location: Toronto - YYZ
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More of an Embraer thing where Customers are asked to move from back to front. Did however experience this on the A321 last week (first time) on a very light load during the holidays ex Florida. Had to relocate 9 Customers who were sitting on top of each from Zone B to Zone C with the guarantee of a full row for each. It was like pulling teeth.
#9
Join Date: Mar 2005
Location: YHZ
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This happened on our CUN-YHZ flight a couple weeks ago, also on an A321. They didn't ask for volunteers, but simply told the passengers in rows 18-20 to move to the back. I guess they just needed to move the CG back for takeoff, since they were allowed to return after we reached cruise altitude.
#10
Join Date: Dec 2010
Location: YYZ
Programs: AC SE100K, Marriott Platinum
Posts: 1,335
This happened on our CUN-YHZ flight a couple weeks ago, also on an A321. They didn't ask for volunteers, but simply told the passengers in rows 18-20 to move to the back. I guess they just needed to move the CG back for takeoff, since they were allowed to return after we reached cruise altitude.
#11
Join Date: Apr 2002
Location: YXE
Posts: 3,050
Yeah they can even move fuel around, but that takes time, and its much easier to move people. Better that than to suffer a tailstrike which is probably why the 321 and stretched 737s are particularly sensitive. And probably the CS300 stretch as well.
#12
Join Date: Jan 2005
Location: Vancouver, Canada
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Posts: 8,791
Happened to me on March 21st on AC 129 (321: YYZ-YVR) - The flight was pretty empty. Not only did they move people to the back, they reopened the hatches and moved cargo around.
Delayed us about 25 minutes - Meant I wasn't in my bed in Vancouver until after 2am.
I was seated towards the back and I don't remember any stern announcements - Just pax that started to arrive down at our end of the plane, with instructions from the crew to 'sit anywhere.' Meant I lost my row to myself as I foolishly failed to move from window to aisle to block it up.
Delayed us about 25 minutes - Meant I wasn't in my bed in Vancouver until after 2am.
I was seated towards the back and I don't remember any stern announcements - Just pax that started to arrive down at our end of the plane, with instructions from the crew to 'sit anywhere.' Meant I lost my row to myself as I foolishly failed to move from window to aisle to block it up.
#13
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 1,924
Several years ago I had this on the CRJ100/200 on a YWG to YXE flight. Pilot was part of the way down the runway aborted takeoff and went on to the taxi way. We were advised that it a weight problem, apparently a combination of how men/women were distributed in the cabin, very light fuel load for the short flight and cargo.
As for cancelling flights, I think it unlikely since they need the aircraft at the other end to run another flight. My lightest load was a Dash-8 (don't remember if it was the 35 seat or 50 seat version) from Montreal to Quebec city. I was traveling with a coworker, the two of us were the only passengers on the flight. I was a Elite and he was not. At the gate, the agent just called us up by name. She said, something about boarding by priority not being as meaningful with us, in flight crew walked us onto the aircraft. We were permitted to sit anywhere.
As for cancelling flights, I think it unlikely since they need the aircraft at the other end to run another flight. My lightest load was a Dash-8 (don't remember if it was the 35 seat or 50 seat version) from Montreal to Quebec city. I was traveling with a coworker, the two of us were the only passengers on the flight. I was a Elite and he was not. At the gate, the agent just called us up by name. She said, something about boarding by priority not being as meaningful with us, in flight crew walked us onto the aircraft. We were permitted to sit anywhere.
#14
Suspended
Join Date: Nov 2015
Posts: 1,808
I'd always assumed..probably incorrectly...that part of airline logistics has influence on how seats are open, sold, and available on a flight for this very reason. I thought they tended to both open up selection from say, the back first and halt the front when the forward seats were getting full, and that they encouraged the GA's to start filling special requests and standbys from the back forward. Guess I was wrong.
I can see how this would happen on a carrier with open seating like WN, or on a smaller jet where it matters more and two empty seats in the rear can significantly upset the weight and balance..but on an a321, on a mainline like AC, it is surprising. I Suppose it is a combination of unique factors..light load to start, lots of no shows who were assigned to aft seats, light cargo..
I can see how this would happen on a carrier with open seating like WN, or on a smaller jet where it matters more and two empty seats in the rear can significantly upset the weight and balance..but on an a321, on a mainline like AC, it is surprising. I Suppose it is a combination of unique factors..light load to start, lots of no shows who were assigned to aft seats, light cargo..