Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Air Canada | Aeroplan
Reload this Page >

Did Air Canada get hacked a couple of weeks ago?

Did Air Canada get hacked a couple of weeks ago?

Old Mar 25, 18, 6:44 pm
  #1  
Original Poster
 
Join Date: Feb 2018
Posts: 4
Did Air Canada get hacked a couple of weeks ago?

Did anyone hear if AC got hacked? Did any data get stolen?
Queen of the skies is offline  
Old Mar 25, 18, 6:46 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, Bonvoy Plat, HH Diamond, Accor Gold
Posts: 33,795
Do you have reason to believe they did?
canadiancow is online now  
Old Mar 25, 18, 9:50 pm
  #3  
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: YYC
Posts: 22,470
Originally Posted by canadiancow View Post
Do you have reason to believe they did?
The meltdown they had could have been the result of a penetration, and ransom, I suppose? The thought had not occurred to me, but impossible it is not. And surely they would not tell you.
Stranger is offline  
Old Mar 25, 18, 10:04 pm
  #4  
Original Member
 
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,208
Were there any improvements to the webstite?

If not there probably was no hack.
gcashin, Jebby_ca, smallmj and 3 others like this.
KenHamer is offline  
Old Mar 26, 18, 10:03 am
  #5  
 
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,526
Originally Posted by Stranger View Post
The meltdown they had could have been the result of a penetration, and ransom, I suppose? The thought had not occurred to me, but impossible it is not. And surely they would not tell you.
That's quite a stretch to make, especially in the absence of anything published anywhere.
tcook052 likes this.
jaysona is offline  
Old Mar 26, 18, 10:43 am
  #6  
 
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 1,817
Originally Posted by jaysona View Post
That's quite a stretch to make, especially in the absence of anything published anywhere.
I think it safe to assume Air Canada is a very big target. Lots of personal information (peoples address, passport numbers etc.) and lots of credit card transactions.

I also think it is safe to assume that most of these hackers are motivated by money and therefore to steal data over an extended period of time not necessarily bring down the system.

The ones that are paid by foreign governments and not motivated by money probably have politically bigger targets to go after than Air Canada.
Fiordland is offline  
Old Mar 26, 18, 10:53 am
  #7  
 
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,526
Originally Posted by Fiordland View Post
I think it safe to assume Air Canada is a very big target. Lots of personal information (peoples address, passport numbers etc.) and lots of credit card transactions.

I also think it is safe to assume that most of these hackers are motivated by money and therefore to steal data over an extended period of time not necessarily bring down the system.

The ones that are paid by foreign governments and not motivated by money probably have politically bigger targets to go after than Air Canada.
The notion that AC is a target is not a stretch by any means, however to suggest/imply that the outage a couple of weeks ago was related to a hack of any sort is a stretch given the absence of anything published to that effect *anywhere*
canadiancow and DrunkCargo like this.
jaysona is offline  
Old Mar 26, 18, 11:03 am
  #8  
 
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (Wave as you fly over)
Programs: AC*SE100K, wood level status in various other programs
Posts: 3,424
Never ascribe to malice that which is the result of incompetence.

Last edited by Bohemian1; Mar 26, 18 at 11:42 am
Bohemian1 is online now  
Old Mar 26, 18, 11:23 am
  #9  
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: YYC
Posts: 22,470
Originally Posted by jaysona View Post
That's quite a stretch to make, especially in the absence of anything published anywhere.
Of course. I merely said, not impossible. As a followup.
Stranger is offline  
Old Mar 26, 18, 11:57 am
  #10  
FlyerTalk Evangelist
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, Bonvoy Plat, HH Diamond, Accor Gold
Posts: 33,795
I'm not going to start a thread with that as the title unless (until?) I have even a shred of evidence that I'm willing to share.

Last edited by tcook052; Mar 29, 18 at 2:53 pm Reason: off topic political
canadiancow is online now  
Old Mar 26, 18, 12:03 pm
  #11  
 
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 1,817
Originally Posted by jaysona View Post
The notion that AC is a target is not a stretch by any means, however to suggest/imply that the outage a couple of weeks ago was related to a hack of any sort is a stretch given the absence of anything published to that effect *anywhere*
Agreed.
Fiordland is offline  
Old Mar 26, 18, 2:52 pm
  #12  
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: YYC
Posts: 22,470
Originally Posted by canadiancow View Post
I'm not going to start a thread with that as the title unless (until?) I have even a shred of evidence that I'm willing to share.
The OP made it sound like he might...

Last edited by tcook052; Mar 29, 18 at 2:53 pm Reason: edit quote
Stranger is offline  
Old Mar 26, 18, 3:21 pm
  #13  
FlyerTalk Evangelist
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, Bonvoy Plat, HH Diamond, Accor Gold
Posts: 33,795
Originally Posted by Stranger View Post
The OP made it sound like he might...
Then share it...
jaysona and Stranger like this.
canadiancow is online now  
Old Mar 26, 18, 8:08 pm
  #14  
 
Join Date: Jan 2016
Posts: 41
Originally Posted by jaysona View Post
The notion that AC is a target is not a stretch by any means, however to suggest/imply that the outage a couple of weeks ago was related to a hack of any sort is a stretch given the absence of anything published to that effect *anywhere*
Also, recovering from a successful hack/ransomware/whatever attack in a matter of hours is incompatible with AC's IT department reputation. It would even be a tough one for an organisation with mature cybersecurity processes and teams in place...
balexis is offline  
Old Mar 26, 18, 10:25 pm
  #15  
 
Join Date: May 2012
Location: In the air
Programs: Tinder
Posts: 2,675
Let's consider what we do know;
Under multiple privacy and public company regulatory laws, Air Canada is obliged to declare if and when it has been hacked and the confidential information of customers or suppliers has been accessed and potentially stolen. Some jurisdictions require the target of such attacks to provide advisory and credit monitoring services to victims. Air Canada does store passport and visa information in addition to credit card data.
I am confident that if an event involving unauthorized access to confidential client data occurred we would know about it. While Canada is not known for protecting the rights of consumers, the EU and the USA do care.

We also know that on any given day foreign state sponsored and sanctioned hackers target Canadian companies. It wasn't too long ago that the Chinese government's agents mounted a full assault on Revenue Canada and have regularly gone after multiple companies. It's been going on for years;
https://www.theglobeandmail.com/news...ticle34485219/
We also know that Russian hackers have targeted Canadian infrastructure entities previously with Hydro Quebec repeatedly targeted because of its power supply to the eastern USA. As Air Canada is a central part of Canada's strategic airlift reserve, it is not unusual for the Russians to target the company. They have done it in the past. Hostile agent attacks will not necessarily be declared if client info has not been accessed or if there is a national security reason not to declare the attack. However, since we know that IT personnel talk about confidential info, it is a fairly good bet that such a hack would eventually be revealed. Someone somewhere will talk. One just has to sit and wait it out.
Transpacificflyer is offline  

Thread Tools
Search this Thread
Search Engine: