Did Air Canada get hacked a couple of weeks ago?
Mar 26, 2018, 11:27 pm
#16
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Let's consider what we do know;
Under multiple privacy and public company regulatory laws, Air Canada is obliged to declare if and when it has been hacked and the confidential information of customers or suppliers has been accessed and potentially stolen. Some jurisdictions require the target of such attacks to provide advisory and credit monitoring services to victims. Air Canada does store passport and visa information in addition to credit card data.
I am confident that if an event involving unauthorized access to confidential client data occurred we would know about it. While Canada is not known for protecting the rights of consumers, the EU and the USA do care.
Under multiple privacy and public company regulatory laws, Air Canada is obliged to declare if and when it has been hacked and the confidential information of customers or suppliers has been accessed and potentially stolen. Some jurisdictions require the target of such attacks to provide advisory and credit monitoring services to victims. Air Canada does store passport and visa information in addition to credit card data.
I am confident that if an event involving unauthorized access to confidential client data occurred we would know about it. While Canada is not known for protecting the rights of consumers, the EU and the USA do care.
Mar 27, 2018, 1:38 am
#17
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As an example, about three months ago I received a letter in the mail from Sabre (the reservation system). It basically gave a date range for the reservation and said one of the hotel in the US that uses their platform was compromised. It did not provide the name of the hotel, so I can only narrow it down to four US hotels, three are regional chains and one is a major Vegas property.
As far as AC past reporting, no idea.
As far as the likelihood that the outage was the result of a hacker, I go back to my comment that hackers these days are more motivated by money and stealing credit and personal data that they can then resell. Last thing they would want to do is bring down the system that is feeding them their data.
Mar 27, 2018, 6:05 am
#18
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Agreed! Even the most mature and pro-active of IT orgs with all the appropriate security controls, recovery plans, etc would require pretty much an entire business day (if not more) to return to full function.
Mar 27, 2018, 6:06 am
#19
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Can we lock this thread?
It never should have been started in the first place as its premise is completely baseless and serves no useful purpose for anything related to Air Canada or Aeroplan.