Booking EXTRASEAT on Air Canada
Mar 16, 2018, 3:51 pm
#16
Join Date: Sep 2009
Location: Somewhere between YXU and YYZ
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I don't have a comment addressing the OP's original query, but I do have a question related to it:
When one purchases an extra seat, does one receive some sort of "proof of purchase" that can be used to prevent seat-jumpers from squatting in it once the aircraft is in flight?
I've been on flights where, once in the air, the FA's allow people to move about in Y and sit in any empty seat they choose. Would be frustrating if one had paid for an empty seat and couldn't defend it under these circumstances.
When one purchases an extra seat, does one receive some sort of "proof of purchase" that can be used to prevent seat-jumpers from squatting in it once the aircraft is in flight?
I've been on flights where, once in the air, the FA's allow people to move about in Y and sit in any empty seat they choose. Would be frustrating if one had paid for an empty seat and couldn't defend it under these circumstances.
That would make for an interesting case with CS after.
Mar 16, 2018, 4:10 pm
#17
FlyerTalk Evangelist
Join Date: Jun 2003
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In other words, "that seat is mine. If you want to buy it back, what's your offer?"
Mar 16, 2018, 6:26 pm
#18
Join Date: May 2012
Location: Calgary
Programs: Aeroplan (Silver), Air Miles, IHG Rewards (Platinum)
Posts: 668
There is a SSR remark on the Inflight paperwork that indicates the seat was purchased for comfort. So it can be defended onboard.
Incase of oversell, the extra seat does not play a factor (the passenger doesn't just 'give it up' without compensation). But if the passenger volunteers or gets bumped both seats are affected, but only one payment of denied boarding is made.
Incase of oversell, the extra seat does not play a factor (the passenger doesn't just 'give it up' without compensation). But if the passenger volunteers or gets bumped both seats are affected, but only one payment of denied boarding is made.
Mar 16, 2018, 9:09 pm
#20
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Mar 16, 2018, 9:48 pm
#21
Join Date: Jan 2016
Location: YYZ
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Posts: 5,612
Truly shocking that no one on FT whom has read this is able to answer it!
Ultimitely phoning AC has to be the way to go. I do fear that if the OP were to call in three times they might get three different answers however.
Ultimitely phoning AC has to be the way to go. I do fear that if the OP were to call in three times they might get three different answers however.
Mar 16, 2018, 9:52 pm
#22
Moderator, Air Canada; FlyerTalk Evangelist
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Mar 16, 2018, 10:42 pm
#23
Join Date: Dec 2010
Location: YEG
Programs: AC*SE, Marriott Plat, Natl Exec, NEXUS
Posts: 437
if you want to pay for an extra seat for comfort you can do it through AC reservations. If you want a free seat you have to have the Air Canada medical form filled out by a doctor with section 3 being the section with your measurement and then get the AC Medical Desk to issue a medical approval number. Then you can book through AC reservations and the AC Medical Assistance Desk will work the file for seat assignment. But getting a reservation agent that knows it may be more difficult.
Beyond the info above, my info is third hand, and a couple of years old. If you are looking for the free seat, I would call the AC Medical Desk whose number is on the page above. If you are just paying for an extra seat, AC reservations can do it.
Mar 17, 2018, 7:58 am
#24
Join Date: Apr 2011
Location: YYC
Programs: AC SE 1MM, Marriott Ambassador
Posts: 3,396
Maybe to a moderator or some such.
Mar 17, 2018, 9:33 am
#25
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
I suspect at least one AC call will include the phrase “R space” (yes I known OP is going Y) while at least one AP call will include “I don’t see that here”.
Honestly at this point, the best option may be to see if points can be used for another trip and just buying 2xTango for the flight if it has to be this exact flight on this exact date.