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Air Canada experiencing nationwide network outage 12Mar18

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Air Canada experiencing nationwide network outage 12Mar18

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Old Mar 12, 2018, 10:25 am
  #16  
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Originally Posted by djkyyc
They have just pushed back every YYC flight one hour.
The plane I am on was to depart 1.5 hours ago.
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Old Mar 12, 2018, 10:27 am
  #17  
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It's all because there are too many pilots in J....
Jebby_ca and 24left like this.
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Old Mar 12, 2018, 10:27 am
  #18  
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From AC Twitter for the non-believers

Hello xxx, we sincerely apologize for this. We're currently experiencing a service outage. We apologize for any inconvenience and are working towards restoring our service as quickly as possible. Thank you for your patience. /Quanisha
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Old Mar 12, 2018, 10:28 am
  #19  
 
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Originally Posted by YEG_SE4Life
The plane I am on was to depart 1.5 hours ago.
Time to let you off so you can go back to the lounge!
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Old Mar 12, 2018, 10:30 am
  #20  
 
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Yep, I am not at YYZ but I am looking at it with a great overview. And there are AC planes arriving but not a single plane is departing or leaving a gate. It will likely have significant follow on for the rest of the day even if it is fixed soon.
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Old Mar 12, 2018, 10:31 am
  #21  
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Looks like the new(ish) CIO is working toward making things better...
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Old Mar 12, 2018, 10:39 am
  #22  
 
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They're now in the media!

Air Canada network outage affecting check-in for travellers
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Old Mar 12, 2018, 10:41 am
  #23  
 
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Update: YUL just announced they are manually boarding Jazz flights
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Old Mar 12, 2018, 10:44 am
  #24  
 
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Looks like some airports are using Twitter to announce the AC outage:

YVR:

YYC:
Even MCO:

While I’d expect that any back-end trouble that’s causing this systems outage might prevent a notice from being posted to ac.com, the most recent Twitter announcement from AC was nearly 30 minutes ago and doesn’t mention that flights are grounded. Unacceptable.

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Old Mar 12, 2018, 10:45 am
  #25  
 
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https://www.ctvnews.ca/business/air-...-say-1.3839278
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Old Mar 12, 2018, 11:03 am
  #26  
 
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Hi Everyone

This is becoming a bit of a theme. There was a significant outage of pushing two hours on Feb 27th

https://globalnews.ca/news/4050927/a...eck-in-outage/

4 star performance
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Old Mar 12, 2018, 11:06 am
  #27  
 
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Perhaps the new web site and bad IT finally did AC in
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Old Mar 12, 2018, 11:10 am
  #28  
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My guess is they programmed the hamster wrong for daylight savings time.
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Old Mar 12, 2018, 11:12 am
  #29  
 
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Originally Posted by ffsim
Looks like some airports are using Twitter to announce the AC outage:

YVR: https://twitter.com/yvrairport/statu...33923659476993

YYC: https://twitter.com/FlyYYC/status/973224866756272129
Even MCO: https://twitter.com/MCO/status/973237050815254528

While I’d expect that any back-end trouble that’s causing this systems outage might prevent a notice from being posted to ac.com, the most recent Twitter announcement from AC was nearly 30 minutes ago and doesn’t mention that flights are grounded. Unacceptable.

https://twitter.com/AirCanada/status/973230749771067392
Surely they should remove the link about buying tickets there? I mean their website now has a note ...

Important Information: Our website is currently experiencing technical difficulties. It is currently not possible to:
  • Book a flight
  • Check in for a flight
We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this temporary interruption in service may cause.
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Old Mar 12, 2018, 11:14 am
  #30  
 
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Good luck to whomever is flying today!
knotseh is offline  


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