No flight info on UA flights at MLL
Mar 8, 2018, 6:40 am
#1
Original Poster
Join Date: May 2008
Location: North of YYZ
Programs: Aegean Flying Blue
Posts: 176
No flight info on UA flights at MLL
On 20 Feb., I was checking for latest info at the MLL for my flight to IAH. I approached the desk when none was found and the woman told me that flight info on UA flights were no longer posted as they (UA) don't pay for for the postings, that I should go downstairs, find a UA counter to check. It didn't sound right (still doesn't) as MLL is a Star Alliance lounge and UA is part of the *A group.
Anybody with similar experience?
Anybody with similar experience?
Mar 8, 2018, 7:38 am
#2
Join Date: Sep 2017
Location: GIG - YYC - SVO
Programs: Lost it all and don't care
Posts: 945
Well, all I can say is that I have been in a couple of non-MLL branded lounges very recently, and the UA flight info I was tracking, as well as all the other airlines using that concourse I was in, were listed on "their" monitors.
I think you were [insert suitable adjective here].
I think you were [insert suitable adjective here].
Mar 8, 2018, 7:58 am
#4
Suspended
Join Date: Jan 2014
Location: yyz/ord
Programs: AC E50 UA1k 2MM AA EXP Royal Ambassador SPG Platinum
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Mar 8, 2018, 8:04 am
#5
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
But do lounge-operating airlines really charge other airlines to display flight information? Doesn't really sound like a legit request since these other airlines already pay an access fee on behalf of their members.
Mar 8, 2018, 8:29 am
#6
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Programs: AC E50 UA1k 2MM AA EXP Royal Ambassador SPG Platinum
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"If" and "if," then yeah, sure -- UA shouldn't be getting something for free.
But do lounge-operating airlines really charge other airlines to display flight information? Doesn't really sound like a legit request since these other airlines already pay an access fee on behalf of their members.
But do lounge-operating airlines really charge other airlines to display flight information? Doesn't really sound like a legit request since these other airlines already pay an access fee on behalf of their members.
Mar 8, 2018, 8:57 am
#7
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,158
By the time you're in the lounge, you're way past the "advertising" stage (which is where there would be a material benefit to UA). And BTW, the customers we're talking about could well be customers who purchased an 014 ticket on ac.com, and just happen to be flying on UA metal.
Mar 8, 2018, 9:06 am
#9
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,422
Mar 8, 2018, 10:10 am
#11
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,422
Mar 8, 2018, 10:17 am
#12
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM
Posts: 23,297
Mar 8, 2018, 10:40 am
#13
Join Date: Dec 2014
Location: YVR
Programs: Bottom feeder Star Gold
Posts: 2,652
Why AC doesn't request receive Alliance partner flight info to display in its transborder and international lounges is puzzling.
Mar 9, 2018, 12:00 pm
#14
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,567
I heard the "no we don't show that" at YYZ TB, but without them trying to lie it away with UA not being willing to pay.
That is possible, I suppose, but more likely just indifference/laziness on the part of AC.
That is possible, I suppose, but more likely just indifference/laziness on the part of AC.