Earn Your Wings (EYW) 2018 v7
Aug 11, 2018, 9:05 am
#706
Join Date: Jun 2010
Programs: AC SE100K , 1MM, Hilton Diamond, KLM
Posts: 579
Saturday and nothing has disappeared. Of course, nothing appeared either, so a mixed result.....
On the mistaken reply issue, and reading between the lines a bit, the processes seem unable to handle the volumes. If all emails go through /mh (in and out) without a case number and there is a "crediting team" of several potential recipients back there somewhere, then I think we have identified how inquiries get bogged down or just disappear.
On the mistaken reply issue, and reading between the lines a bit, the processes seem unable to handle the volumes. If all emails go through /mh (in and out) without a case number and there is a "crediting team" of several potential recipients back there somewhere, then I think we have identified how inquiries get bogged down or just disappear.
Aug 11, 2018, 9:46 am
#707
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,143
Aug 11, 2018, 9:53 am
#708
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
Watching this thread from the sidelines is fun. After the EYW team pissed me off last year, I decided to keep my money in my pocket and save all the frustration. It appears as though they have outdone themselves in terms of incompetence and IT failures. Can't say I'm surprised.
Popcorns.
Popcorns.
Aug 11, 2018, 10:05 am
#709
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
an email before but never an end customer.
Did you reply or forward yourself?
Aug 11, 2018, 1:25 pm
#710
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,206
Unprofessional indeed.
Aug 11, 2018, 7:14 pm
#711
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,282
Aug 13, 2018, 6:24 am
#712
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
I received this on Friday at 1610:
And yet, my upgrade badges are nowhere to be seen as of this morning.
Hi jasdou,
Just wanted to let you know that you've been awarded all of the lounge check-in badges that were registered in the system, and that you've also been approved for XX upgrade badges. Thanks so much!
Best regards,
the Earn Your Wings team / mh
Just wanted to let you know that you've been awarded all of the lounge check-in badges that were registered in the system, and that you've also been approved for XX upgrade badges. Thanks so much!
Best regards,
the Earn Your Wings team / mh
Aug 13, 2018, 9:07 am
#714
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,282
That looks a bit better. I haven't received any emails, so I may have to do some math, but I'm reasonable pleased with things right now. The Bovine is currently asleep, but I'm sure he'll feel the same way when he awakens.
Aug 13, 2018, 12:56 pm
#715
Join Date: Dec 2017
Location: Deep River, Ontario
Programs: AC SE/1MM, Bonvoy Ambassador/Lifetime Titanium, ALL Diamond, Hilton Diamond
Posts: 236
I am now only missing the 40 upgrades and the team-related stuff, so should finish 153K+
A little disappointed that I will probably finish behind canadiancow/americanbovine (shouldn't there be a badge for that?), but my top ten spot looks more solid to me now, so I will drown my sorrows in ...aeroplan miles?
