Agreed and confirmed - the 4 upgrades will not affect anything.
However, the issue may affect others (you?), so FYI here is a response I got from the team today which indicates that multi-segment upgrades on one-way trips do not qualify for each segment because credits were only used once (even though the upgrades were made successfully in the sense that I was upgraded for each segment). That is news to me, but my read of the rules does not provide much clarity on this. Anybody seen this?

My question was - why were the 4 remaining upgrades ineligible?

"Hi Blair,
No worries, apologies for the confusion - emails can be a tough way of communicating sometimes. Let me try again!
With the four upgrade, within the screenshots, you'll notice there were no credits associated with the upgrades, therefore, the upgrades were not made successfully.
I hope that is more clear.
Best regards,
the Earn Your Wings team / ym"

That doesn't make any sense, and I dispute their "logic"

From the T's & C's:
Interpreting here, but I suppose their focus is on when you use eUpgrade Credits .... ie, you'll get credit for each eUpgrade transaction, and not the number of upgraded segments.

I think that is what they are saying, but it is a bit surprising to me, since the game is so segment-based.

https://cimg2.ibsrv.net/gimg/www.fly...9f25807547.jpg

And, in their latest email to me a moment ago, they were very clear that this screenshot subset, as a specific example, represents one successful upgrade and one unsuccessful upgrade. I respectfully disagree, but the T&C wording is not supportive and I am not going to do any more about it, except I told them they might want to see a multi-segment upgrade actually being done in order to understand that it actually is two upgrades, not one.
Also, in the end, I think they just meant to use word ineligible, instead of unsuccessful.

I'm desperately curious to learn which of the two green boxes, both containing the words "upgraded to business class", they think represents either an ineligible or unsuccessful upgrade.

I'll bet it's the second one that is considered ineligible (YHZ-YOW), because the graphic doesn't show any credits "against" it. I don't think they actually know what the upgrade screens look like when the online upgrade process is followed.

I agree but ... I wouldn't use either the word "ineligible" nor "unsuccessful" to describe any part of the transaction in question.

Agreed.

And .... the tie is back :)

https://cimg0.ibsrv.net/gimg/www.fly...ae5162fbb8.png

If it holds, there will be at least 8 not-too-happy people and 1 very happy one...

Oops, I missed that - I stand corrected! :)

Are you still waiting for additional flights to credit?