Earn Your Wings (EYW) 2018 v7
May 5, 2018, 6:42 pm
#346
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
I think I know which concierge at YVR you spoke to, because my experience earlier in the year was similar. Other concierge agents at YVR are awesome though.
Hope everything went okay with your flights afterwards.
Hope everything went okay with your flights afterwards.
Feeling pretty frustrated:
Just landed in YVR. Doing a quick run to YYJ and then back through YVR to YEG.
Checked into the lounge with my boarding pass for outbound YVR-YYJ. Then asked her if she could print hard copies of 2 more boarding passes for me, and handed her my phone showing the digital boarding pass from the next booking, YYG-YVR-YEG.
She was VERY confused. Kept refusing to print YYJ YVR since “that’s what you just came in on.” I kept telling her it wasn’t what I came in on, I came from YYC. She couldn’t get it and eventually in a fit of frustration just printed the YYJ-YVR boarding pass and handed it to me. I went upstairs.
A while later I notice I have a voicemail — AT HOME — which I happened to notice because my system emails me when there is a voicemail. Most people would never have gotten the message at home. It was from YVR Concierge saying they just heard from the agent at the lounge that I am here and going to YEG “so, obviously you made your own way to YVR and we’re going to offload you from YYJ-YVR.” She left this message at my home in Winnipeg....
Thankfully I got the message, called her back, tried explaining it. She had both bookings in front of her but still couldn’t get her head around it. At one point she was saying “so we’ll cancel YEG”. “...?!? NO !!” The entire call I felt like I had to justify myself to her to prove she shouldn’t offload me.
It was an incredibly frustrating experience and I’m still not sure they’ll have a seat for me when I get to the gate.
If AC runs this “contest” every year and promotes stupid sh*t like this, WHY don’t the concierges understand? Or at least, listen carefully enough to understand. OR, know enough not to call a person’s home # when they’re in travel? (As an aside, there was confusion about an U/G in YYC and that concierge rang my cell phone, to reach me after he heard my question from the lounge agent...). Aaarrrgghhhh
Just landed in YVR. Doing a quick run to YYJ and then back through YVR to YEG.
Checked into the lounge with my boarding pass for outbound YVR-YYJ. Then asked her if she could print hard copies of 2 more boarding passes for me, and handed her my phone showing the digital boarding pass from the next booking, YYG-YVR-YEG.
She was VERY confused. Kept refusing to print YYJ YVR since “that’s what you just came in on.” I kept telling her it wasn’t what I came in on, I came from YYC. She couldn’t get it and eventually in a fit of frustration just printed the YYJ-YVR boarding pass and handed it to me. I went upstairs.
A while later I notice I have a voicemail — AT HOME — which I happened to notice because my system emails me when there is a voicemail. Most people would never have gotten the message at home. It was from YVR Concierge saying they just heard from the agent at the lounge that I am here and going to YEG “so, obviously you made your own way to YVR and we’re going to offload you from YYJ-YVR.” She left this message at my home in Winnipeg....
Thankfully I got the message, called her back, tried explaining it. She had both bookings in front of her but still couldn’t get her head around it. At one point she was saying “so we’ll cancel YEG”. “...?!? NO !!” The entire call I felt like I had to justify myself to her to prove she shouldn’t offload me.
It was an incredibly frustrating experience and I’m still not sure they’ll have a seat for me when I get to the gate.
If AC runs this “contest” every year and promotes stupid sh*t like this, WHY don’t the concierges understand? Or at least, listen carefully enough to understand. OR, know enough not to call a person’s home # when they’re in travel? (As an aside, there was confusion about an U/G in YYC and that concierge rang my cell phone, to reach me after he heard my question from the lounge agent...). Aaarrrgghhhh
May 5, 2018, 6:52 pm
#347
Join Date: Jun 2002
Location: YWG
Programs: AC SE100K (*G), WJ G, DL, HH Gold, Marriott Silver
Posts: 43
thanks YYT. Just boarded in YVR for YEG (the final leg) and there was no boarding error so looks like it all worked out in the end. And agreed on concierge at YVR - some of my most amazing concierge moments have been at YVR (and YWG)
May 7, 2018, 10:22 am
#348
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,322
As promised...
The Weekly Warrior challenge badge arrives today, the perfect reward for the busy business traveller. Book seven (7) new segments between May 7 and May 11, 2018, for travel between May 7 and June 29, 2018, inclusively, and receive 1,000 Wings!
As promised...
The Weekly Warrior challenge badge arrives today, the perfect reward for the busy business traveller. Book seven (7) new segments between May 7 and May 11, 2018, for travel between May 7 and June 29, 2018, inclusively, and receive 1,000 Wings!
May 7, 2018, 1:58 pm
#349
Join Date: May 2005
Location: YOW
Programs: AC-SE100K MM, BA-S HH-D, MB-G LT Sil, IHG-Plt, Nexus, Global Entry
Posts: 3,803
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13F
May 7, 2018, 2:07 pm
#350
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,322
May 7, 2018, 2:42 pm
#351
Join Date: Dec 2017
Location: Deep River, Ontario
Programs: AC SE/1MM, Bonvoy Ambassador/Lifetime Titanium, ALL Diamond, Hilton Diamond
Posts: 236
May 7, 2018, 3:07 pm
#352
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
May 7, 2018, 3:28 pm
#353
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,322
I'll stick with the 100% AQM bonus for CO fares.
True, of course.
May 7, 2018, 4:37 pm
#354
Join Date: Jul 2008
Location: yyz
Programs: status-free
Posts: 565
May 2nd has posted. I'm surprised how accurate my stuff is... but then, I don't have much in the way of car rental bookings or other non-flying stuff. It'll be nice to start to see some points for lounge visits, though.
I had my first "I work at the airport" moment of this year's contest... check-in agent told me that it's "illegal" to check in for a flight the day before you fly.
I had my first "I work at the airport" moment of this year's contest... check-in agent told me that it's "illegal" to check in for a flight the day before you fly.
May 7, 2018, 8:57 pm
#355
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
May 2nd has posted. I'm surprised how accurate my stuff is... but then, I don't have much in the way of car rental bookings or other non-flying stuff. It'll be nice to start to see some points for lounge visits, though.
I had my first "I work at the airport" moment of this year's contest... check-in agent told me that it's "illegal" to check in for a flight the day before you fly.
I had my first "I work at the airport" moment of this year's contest... check-in agent told me that it's "illegal" to check in for a flight the day before you fly.
There should be badges for being accused of things like that, and sabotage of course. Though that might give certain people an unfair advantage
May 7, 2018, 9:13 pm
#356
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,604
May 7, 2018, 9:19 pm
#357
Join Date: Jan 2010
Location: YVR
Posts: 2,120
May 2nd has posted. I'm surprised how accurate my stuff is... but then, I don't have much in the way of car rental bookings or other non-flying stuff. It'll be nice to start to see some points for lounge visits, though.
I had my first "I work at the airport" moment of this year's contest... check-in agent told me that it's "illegal" to check in for a flight the day before you fly.
I had my first "I work at the airport" moment of this year's contest... check-in agent told me that it's "illegal" to check in for a flight the day before you fly.
May 7, 2018, 9:19 pm
#358
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,322
May 7, 2018, 10:32 pm
#359
Join Date: Dec 2002
Posts: 8,002
Some badges finally posted.
However I've been to Esso about a dozen times and Amazon twice and only one power of 3 badge has arrived.
No lounge badges have posted from the trip a week ago.
May 7, 2018, 10:51 pm
#360
Join Date: Mar 2014
Location: Canada
Programs: AC SE100k, Marriott Titanium Elite, Accor Platinum, National Executive Elite
Posts: 349
I have yet to get a single lounge pass. Lots of flight issues due to a diverted flight (they rebooked me in a Standard fare from Latitude and other issues) and IRROPS flights showing up on altitude but not EYW. Sigh.