Air Canada ranks dead last among large NA carriers for On-Time Performance, Again
Feb 21, 18, 10:46 pm
#31
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,852
AC may have one of the worst OTP rates, but how does their completion rate compare?
The Americans have the tarmac rule to contend with. This results in a higher cancellation rate.
Especially for flights that will experience severe delays.
It's all fine to say that American hubs have a better OTP,
but hundreds of regional flights are cancelled to make the mother ship look good.
The Americans have the tarmac rule to contend with. This results in a higher cancellation rate.
Especially for flights that will experience severe delays.
It's all fine to say that American hubs have a better OTP,
but hundreds of regional flights are cancelled to make the mother ship look good.
DL: 2.9%
UA: 3.0%
AA: 3.6%
AC: 6.8%
There is literally no way to spin this, last two months have been completely dumpster fire
Last edited by Jumper Jack; Feb 21, 18 at 10:53 pm
Feb 21, 18, 11:43 pm
#32
Join Date: May 2016
Posts: 2,494
Feb 21, 18, 11:56 pm
#33
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,371
Feb 22, 18, 6:03 pm
#34
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,852
Feb 22, 18, 6:32 pm
#35
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,371
My worst month was sometime late last year when three red eye flights were late in the same month. If I remember correctly, they were 3hr, 1.5hr and 4hrs late. None were weather related. Of my 8 segments and 30K AQM on AC this year, I believe 5 were late by anything from 30 mins to 2 hrs. Other than being late for a mtg, or late arriving home, thankfully no misconnects and a couple of times the concierges have helped.
Feb 26, 18, 7:59 am
#36
Join Date: Feb 2017
Location: London, United Kingdom
Programs: AP
Posts: 20
For the month of January of 2018, only 52.1% of flights by AC actually arrived on time.
On the plus side, AC actually beat Sunwing and Air Inuit, so its not a complete poop show... yet?
In fact, no other major carriers even come to close to the absolute awful record AC has manages to top.
I don't even want to post UA/DL/AA figures because it would look made AC look comically worse than it already manage to poop the bed.
Comparison to West Jet : 63.1%
Comparison to Jet Blue: ~66%
Even Porter managed to reach 55%
All three airlines above essentially hubs in cold areas similar to AC.
DL: 80.4%
UA: 78.7%
AA: 78.1%
For the month of December 2017, only 51.9% of flights by AC actually arrived on time.
Comparison to West Jet : 58.8%
Comparison to Jet Blue: ~73.5%
DL: 80.2%
UA: 80%
AA: 78.7%
For detail info
Jan Report: https://www.oag.com/hubfs/Monthly_OT...f-4c7fb7c05ca2
Dec Report: https://www.oag.com/hubfs/Monthly_OT...6-d74285bc8b5c
Yo AC execs, I know some of you guys read this, so maybe get your act together because that four star logo is almost a satire at this point?
On the other hand I am thrilled to find out if AC manage to take the crown next month.
On the plus side, AC actually beat Sunwing and Air Inuit, so its not a complete poop show... yet?
In fact, no other major carriers even come to close to the absolute awful record AC has manages to top.
I don't even want to post UA/DL/AA figures because it would look made AC look comically worse than it already manage to poop the bed.
Comparison to West Jet : 63.1%
Comparison to Jet Blue: ~66%
Even Porter managed to reach 55%
All three airlines above essentially hubs in cold areas similar to AC.
DL: 80.4%
UA: 78.7%
AA: 78.1%
For the month of December 2017, only 51.9% of flights by AC actually arrived on time.
Comparison to West Jet : 58.8%
Comparison to Jet Blue: ~73.5%
DL: 80.2%
UA: 80%
AA: 78.7%
For detail info
Jan Report: https://www.oag.com/hubfs/Monthly_OT...f-4c7fb7c05ca2
Dec Report: https://www.oag.com/hubfs/Monthly_OT...6-d74285bc8b5c
Yo AC execs, I know some of you guys read this, so maybe get your act together because that four star logo is almost a satire at this point?
On the other hand I am thrilled to find out if AC manage to take the crown next month.
1. Why are you even comparing DL to AC? Delta's main hub is ATL which has seen 6 snow days between 2012 and 2016. Between 1981 and 2010, YUL has seen an average of 60 snow days per year. De-icing immensely affects your OTP, even in different types of snowfalls (wings and stab type 1 vs full body treatment type 1 + 4). I've also recently noticed a change in procedures for A320 family type at Air Canada where mechanics inspect the CFM56 blades and intake on the pad during heavy snow fall.
2. I also don't believe it's justifiable to compare PD or even WS with Air Canada. I've seen focus flights being pushed to their departure time limit in order for passengers to connect. Point to point and hub & spoke networks are two different animals.
3. Yes some airlines such as Delta and Ryanair allow more buffer in order to have better OTP, there's certainly a reason why AC isn't opting for that. Even though I wish I knew, I don't have an answer for that.
Feb 26, 18, 10:04 am
#37
Join Date: Jun 2010
Location: YYG
Programs: airlines and hotels and rental cars - oh my!
Posts: 2,904
1. Why are you even comparing DL to AC? Delta's main hub is ATL which has seen 6 snow days between 2012 and 2016. Between 1981 and 2010, YUL has seen an average of 60 snow days per year. De-icing immensely affects your OTP, even in different types of snowfalls (wings and stab type 1 vs full body treatment type 1 + 4). I've also recently noticed a change in procedures for A320 family type at Air Canada where mechanics inspect the CFM56 blades and intake on the pad during heavy snow fall.
2. I also don't believe it's justifiable to compare PD or even WS with Air Canada. I've seen focus flights being pushed to their departure time limit in order for passengers to connect. Point to point and hub & spoke networks are two different animals.
3. Yes some airlines such as Delta and Ryanair allow more buffer in order to have better OTP, there's certainly a reason why AC isn't opting for that. Even though I wish I knew, I don't have an answer for that.
2. I also don't believe it's justifiable to compare PD or even WS with Air Canada. I've seen focus flights being pushed to their departure time limit in order for passengers to connect. Point to point and hub & spoke networks are two different animals.
3. Yes some airlines such as Delta and Ryanair allow more buffer in order to have better OTP, there's certainly a reason why AC isn't opting for that. Even though I wish I knew, I don't have an answer for that.
You didn't read this, did you?
That's an excuse the AC apologists have floated out there for years, but it's simply not valid. Westjet flies pretty much exactly the same routes as AC does, and in exactly the same weather, yet it has consistently posted a significantly better OPT. Not just recently, but for years.
Delta has major hubs in MSP, JFK and DTW - airports subjected to weather that's on par or worse than anything AC's hubs in YYZ and YUL face. And the volume of flights they run out of these airports would easily exceed the number of flights AC operates out of eastern Canada. Yet their OPT is consistently better than AC's, and by a significant level. Ditto for AA, with its hubs in JFK, LGA, PHL and ORD, which on its own is easily among the most weather-delayed airports in the world. In spite of exposure to similar weather, and operating more flights, AA manages an OTP that is so much better than AC's that the difference is laughable.
Man alive, even UA beat AC in OTP, and in spite of also operating its main hub in ORD - along with EWR (another of the worst for delays), plus DEN and IAD - all airports that face their share of winter weather.
The argument that AC can't get a plane to arrive on time because of cold weather just doesn't hold up. The problem lies in a toxic company culture, starting from the corner office.
Delta has major hubs in MSP, JFK and DTW - airports subjected to weather that's on par or worse than anything AC's hubs in YYZ and YUL face. And the volume of flights they run out of these airports would easily exceed the number of flights AC operates out of eastern Canada. Yet their OPT is consistently better than AC's, and by a significant level. Ditto for AA, with its hubs in JFK, LGA, PHL and ORD, which on its own is easily among the most weather-delayed airports in the world. In spite of exposure to similar weather, and operating more flights, AA manages an OTP that is so much better than AC's that the difference is laughable.
Man alive, even UA beat AC in OTP, and in spite of also operating its main hub in ORD - along with EWR (another of the worst for delays), plus DEN and IAD - all airports that face their share of winter weather.
The argument that AC can't get a plane to arrive on time because of cold weather just doesn't hold up. The problem lies in a toxic company culture, starting from the corner office.
Feb 26, 18, 11:30 am
#38
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K, BA Silver, AC35k
Posts: 23,136
Here are 4 routes - EWR, DTW, MIA and LHR - where AC pads their schedules just as much as competitors, I ll be happy to provide more.
Feb 26, 18, 2:05 pm
#39
Join Date: Feb 2017
Location: London, United Kingdom
Programs: AP
Posts: 20
Cool. I'd be curious to see if AC pads more than their competitors, let's say on 10 routes with similar aircraft types?
Feb 26, 18, 2:26 pm
#40
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K, BA Silver, AC35k
Posts: 23,136
Here is YYZ YHZ, and YUL YYC .... so in conclusion - AC participate in schedule padding as much as everyone else.
So the debunked eexcuses are:
Feb 26, 18, 7:55 pm
#41
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,540
Surprised the issue of carry ons has not been mentioned. Seems to me this has a significant effect on the time it takes to boarding. Especially on Rouge fights.
I am actually surprised the new Y- fares still allow carry ons.
I am actually surprised the new Y- fares still allow carry ons.
Feb 26, 18, 8:06 pm
#42
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,852
Air Canada is the only NA airline that allows carry-on?
Feb 26, 18, 11:20 pm
#43
Join Date: Aug 2017
Programs: Alaska 75K, Delta Silver, UA 1K, Hilton Diamond, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 9,598
Just completed my first connecting flights on AC, and in all, it worked out well. No delays to speak of, despite multiple connections from LGA to HKG via YYZ (and onward connections on CX to SE Asia). Most connection time were well under 2 hours (less if counting scheduled arrival to departure door closing time).
Your experience may vary, of course...
Your experience may vary, of course...
Feb 27, 18, 8:20 am
#44
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K, BA Silver, AC35k
Posts: 23,136
Just completed my first connecting flights on AC, and in all, it worked out well. No delays to speak of, despite multiple connections from LGA to HKG via YYZ (and onward connections on CX to SE Asia). Most connection time were well under 2 hours (less if counting scheduled arrival to departure door closing time).
Your experience may vary, of course...
Your experience may vary, of course...
Statistics say your return will be like the other 48% of AC flights will not be on time
Feb 28, 18, 1:42 am
#45
Join Date: Aug 2017
Programs: Alaska 75K, Delta Silver, UA 1K, Hilton Diamond, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 9,598
