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-   -   Introducing Air Canada Basic Economy (https://www.flyertalk.com/forum/air-canada-aeroplan/1894882-introducing-air-canada-basic-economy.html)

aircanada_loyal Feb 20, 2018 9:11 am

Introducing Air Canada Basic Economy
 
This cannot be real, https://www.aircanada.com/ca/en/aco/...in-canada.html I don't like it one bit.

trek604 Feb 20, 2018 9:13 am

No AQM and no standby/changes at all. Lol forget that.

jc94 Feb 20, 2018 9:15 am


Originally Posted by aircanada_loyal (Post 29438180)
This cannot be real, https://www.aircanada.com/ca/en/aco/...in-canada.html I don't like it one bit.

Ah so it’s begun, 0% AQM and presumably no segment count either. Higher price for seat selection and no change of SDC even for a cost.

Seems to maintain same prices for baggage and I don’t see mention of carry on restrictions ala UA though.

I’m going to assume this also blocks any chance of an eUp too. Presumably there is a press release or did AC IT his the release button in error (again).

jasdou Feb 20, 2018 9:17 am

Well, I hate to say it, but I called it.

Will AC follow UA's lead and introduce Basic Economy?

pewpew Feb 20, 2018 9:21 am

Looooool

The interesting thing is that if they introduce this as a branded fare (K...BE, M....BE) they're incentivizing frequent flyers moving away from AP or whatever loyalty program will exist in 2020. UA doesn't care if you have M FL/TG. Both are credited equally.

And from what I can tell, if I fly 1-2 times a year, what's the difference between BE, TG, and FL other than price? This is just an excuse for AC to charge more and deliver less.

But I'm happy to be proven wrong

jc94 Feb 20, 2018 9:24 am

Zone 6 boarding?

trek604 Feb 20, 2018 9:27 am

At least you can pay to select a seat... unlike UA.

But who am I kidding, the people who buy these wouldn't pay anyways and would just complain that they're left with the middle seat between two land-whales. LOL

sz549 Feb 20, 2018 9:29 am

Ughs. No AQM means no AQS, correct? My 60+ "lowest bookable fare" annual flights are about to become much more unpleasant. :(

Plumber Feb 20, 2018 9:30 am

My guess is all fares will go up over the short term and Basic Economy will end up being charged at the current Tango rates.

Ancillary fees generated $1B in revenue last year, so looks like they are looking to increase that number.

Could be ok for the not-frequent traveler, though I believe they will end up just paying the same as current Tango but get less included.

Just more confusion for the masses, especially with the recent branded fare changes.

InTheAirGuy Feb 20, 2018 9:33 am


Originally Posted by aircanada_loyal (Post 29438180)
This cannot be real, https://www.aircanada.com/ca/en/aco/...in-canada.html I don't like it one bit.

Stupid fares for stupid people. Some will buy it, and then realize they will spend more for luggage, seat selection, etc.

Seriously. You should have to be able to pass an IQ test to fly.

pewpew Feb 20, 2018 9:35 am


Originally Posted by InTheAirGuy (Post 29438260)
Stupid fares for by stupid people.

​​​​​...
Seriously. You should not have to be able to pass an IQ test to fly.

FTFY

Yul_voyager Feb 20, 2018 9:35 am

No upgrade at all as well
Details are here
https://www.aircanada.com/us/en/aco/...omy-basic.html

jc94 Feb 20, 2018 9:40 am


Originally Posted by Plumber (Post 29438254)
My guess is all fares will go up over the short term and Basic Economy will end up being charged at the current Tango rates.

Ancillary fees generated $1B in revenue last year, so looks like they are looking to increase that number.

Could be ok for the not-frequent traveler, though I believe they will end up just paying the same as current Tango but get less included.

Just more confusion for the masses, especially with the recent branded fare changes.

I can’t see any fares on AC yet (or a press release) but am 99% sure than my $185 YYZ ORD Tango flight will become $185 (or more) for EB and significantly more for Tango and at the cost of Flex I may as well buy P.

Or I can spend $204 on taxes with AP. Or I can go AA and pay $35 on Avios. In J.

Haven’t been to T3 since 2015. I don’t see myself darkening T1s door more than once in 2018.

jc94 Feb 20, 2018 9:42 am


Originally Posted by Yul_voyager (Post 29438270)
No upgrade at all as well
Details are here
https://www.aircanada.com/us/en/aco/...omy-basic.html

Thanks for the release details. Waiting for CBC to pick it up. I would like your post but I can’t like something containing details about no “Access” to upgrades. Not that paying from Tango has ever appealed to me.

ChrisA330 Feb 20, 2018 9:42 am


Originally Posted by jc94 (Post 29438291)


I can’t see any fares on AC yet (or a press release) but am 99% sure than my $185 YYZ ORD Tango flight will become $185 (or more) for EB and significantly more for Tango and at the cost of Flex I may as well buy P.

Or I can spend $204 on taxes with AP. Or I can go AA and pay $35 on Avios. In J.

Haven’t been to T3 since 2015. I don’t see myself darkening T1s door more than once in 2018.

For now you're safe. "Now available on select routes and flights within Canada"

My guess is these fares will be only on Swoop/New Leaf Flair routes.

lcohen999 Feb 20, 2018 9:43 am


Originally Posted by jc94 (Post 29438291)


I can’t see any fares on AC yet (or a press release) but am 99% sure than my $185 YYZ ORD Tango flight will become $185 (or more) for EB and significantly more for Tango and at the cost of Flex I may as well buy P.

Or I can spend $204 on taxes with AP. Or I can go AA and pay $35 on Avios. In J.

Haven’t been to T3 since 2015. I don’t see myself darkening T1s door more than once in 2018.

That is my concern.

I don't care if they want to bring out a basic economy other than to see more CBC articles how AC didn't help Person X because they purchased the cheapest fare, blah blah

However, if this pushes prices up, that will be frustrating

reminds me of when they introduced Tango on TPACS. Made a SYD go from $2000-$2500 to $4,500 in flex

trek604 Feb 20, 2018 9:43 am

What about AQD? If the company only spends on lowest-fare, I wonder if these will count towards the annual spend? If not, quite a few people, including myself would be royally screwed.

jc94 Feb 20, 2018 9:50 am


Originally Posted by ChrisA330 (Post 29438301)
For now you're safe. "Now available on select routes and flights within Canada"

My guess is these fares will be only on Swoop/New Leaf routes.

And yet the release says up to 50% on Tango and the small print details US. The same release also says Basic Economy twice instead of Tango of course so it’s clearly flawed in many ways.

I did check YYZ YEG too but I guess that’s not a Swoop route. And while they don’t block carry on at the best it’ll be guaranteed Z5.

I wonder if you can pay for a preferred seat. At great cost.

canopus27 Feb 20, 2018 9:59 am

In the Skift interview with Mark Nasr (AC’s VP for loyalty and e-commerce) that was published less than a month ago, he stated:


Skift: What do customers tell you they want from a loyalty program?

Nasr: One of them is the ease of doing business with a program, understanding a program. Many of these programs have become incredibly complex.
Now, with the introduction of Economy Basic, AC has the following fare classes:
https://cimg7.ibsrv.net/gimg/www.fly...82ca9f4160.png

... and of course, that is the simple view. The branded fare fiasco adds additional complexity, making it even harder to ensure that you're getting the right fare brand.

Good job, AC. Way to follow Mark's guidance.

smallmj Feb 20, 2018 10:13 am

If Tango prices remain the same and Basic Economy is less, then I am all for it.

As if that's going to happen...

gokeeper Feb 20, 2018 10:15 am

Did a few search and seems AC has not start selling BE fares, curious which booking code they will use, UA uses N which is occupied by discount PE on AC.

InTheAirGuy Feb 20, 2018 10:16 am


Originally Posted by pewpew (Post 29438269)
FTFY

No, I meant what I said.

We will have people without a brain who will buy these "low" fares. Then they will pay extra for a seat, for luggage, and one day, a fee to probably call a 1-800 number with a question.

Then, when they see the total, they might realize they paid more than they would have if they bought another fare class. And so they will whine and complain, etc.

nave888 Feb 20, 2018 10:23 am

Wow. AC really likes to overcomplicate things. I like how Tango was supposed to be the "restricted Y" fare, but now its a more flexible Y fare, but not "flex."

At this rate, navigating AC's fares will become a full time job. I already have to call my corporate TA whenever I book because I don't want to end up in a "low flex" fare and be stuck with a massive co pay on a domestic eup.

Jebby_ca Feb 20, 2018 10:28 am


Originally Posted by gokeeper (Post 29438451)
Did a few search and seems AC has not start selling BE fares, curious which booking code they will use, UA uses N which is occupied by discount PE on AC.

No need for Air Canada to use specific booking/fare codes. With the Branded Fares they've introduced, Economy Basic fares can span the entire alphabet if they wish.

gglave Feb 20, 2018 10:36 am

I assume this is in response to Canada Jetlines, FlyToo and Swoop. Allows Air Canada to offer a similar product to those carriers - Particularly once they start flying Rouge narrowbodies between major Canadian city-pairs.

ffsim Feb 20, 2018 10:38 am

It looks like they’re trying a bit of a hybrid approach compared to what we’ve seen in the US. AC is allowing a carry-on and permitting advanced seat selection for a fee. I guess it’s “better” :rolleyes:

gokeeper Feb 20, 2018 10:39 am


Originally Posted by Jebby_ca (Post 29438506)
No need for Air Canada to use specific booking/fare codes. With the Branded Fares they've introduced, Economy Basic fares can span the entire alphabet if they wish.

I believe this won't be the case, it will be a disaster for corp travel portal users as well as travel agents. Also BE won't earn any AQM make it impossible to share fare codes with other fare types.

jc94 Feb 20, 2018 10:56 am


Originally Posted by ffsim (Post 29438556)
It looks like they’re trying a bit of a hybrid approach compared to what we’ve seen in the US. AC is allowing a carry-on and offering advanced seat selection. I guess it’s “better” :rolleyes:

To be clear they aren't offering advanced seat selection, they're offering to let you buy it at twice the price of Tango advanced seat selection.
I wonder if seat selection is free at T-24.
I also wonder if SE will get free selection like with Tango. I doubt it.

SKYEG Feb 20, 2018 10:59 am

Wowwwwwwwwwww

Jebby_ca Feb 20, 2018 11:00 am


Originally Posted by gokeeper (Post 29438560)
I believe this won't be the case, it will be a disaster for corp travel portal users as well as travel agents. Also BE won't earn any AQM make it impossible to share fare codes with other fare types.

Branded fares have already been a disaster for my corp travel portal. My corp portal is restricted to showing FLEX and LATITUDE fares only. However, if low FLEX fares are available, my portal only shows LATITUDE and I have to call in.

I don't see why this would make it impossible to share fare codes with other fare types. With the same fare code, AC is already able to determine how many AQMs and AQDs you receive. And only the fare basis (TANGO / FLEX) shows up in your Altitude dashboard. It'd be very easy for AC to say WxxxBasic earns 0 AQM, 0 AQD, 0 AQS.

ffsim Feb 20, 2018 11:04 am


Originally Posted by jc94 (Post 29438632)
To be clear they aren't offering advanced seat selection, they're offering to let you buy it at twice the price of Tango advanced seat selection.

Good point, thanks — I clarified my original post.

InTheAirGuy Feb 20, 2018 11:06 am


Originally Posted by jc94 (Post 29438632)
To be clear they aren't offering advanced seat selection, they're offering to let you buy it at twice the price of Tango advanced seat selection.

I rest my case.

YXUFlyboy Feb 20, 2018 11:07 am

Doesn't look like they're selling yet...

sz549 Feb 20, 2018 11:19 am


Originally Posted by trek604 (Post 29438307)
What about AQD? If the company only spends on lowest-fare, I wonder if these will count towards the annual spend? If not, quite a few people, including myself would be royally screwed.

Not sure that matter if the fares have zero AQM/AQS?

vernonc Feb 20, 2018 11:33 am

I thought Tango was basic economy ?

canadiancow Feb 20, 2018 11:39 am


Originally Posted by Jebby_ca (Post 29438649)
Branded fares have already been a disaster for my corp travel portal. My corp portal is restricted to showing FLEX and LATITUDE fares only. However, if low FLEX fares are available, my portal only shows LATITUDE and I have to call in.

I don't see why this would make it impossible to share fare codes with other fare types. With the same fare code, AC is already able to determine how many AQMs and AQDs you receive. And only the fare basis (TANGO / FLEX) shows up in your Altitude dashboard. It'd be very easy for AC to say WxxxBasic earns 0 AQM, 0 AQD, 0 AQS.

That's basically how United does it. They have Y fare basis codes that book into N (basic economy).

UA had branded fares long before AC :p

jc94 Feb 20, 2018 11:44 am


Originally Posted by sz549 (Post 29438736)
Not sure that matter if the fares have zero AQM/AQS?

It matters if you are short of AQD but have enough miles. AC introduced AQD to cut our the bottom feeders, it's possible to fly 95 segments (or 100k AQM) without hitting $20k otherwise AC wouldn't have done it, say you normally fly 155 segments and your AQD is $20,000 and now 55 of those segments are BE. You'll still have your SE segments but some chunk of your travel is now AQD less. Maybe your AQD is now $16k, or $19k, or whatever, this is a rough example. Fact is AC aren't going to award you SE status if your AQD is way below. AC wins, you lose.


Originally Posted by vernonc (Post 29438798)
I thought Tango was basic economy ?

Correct. This new class is called Economy Basic. Not to be confused with UA's Basic Economy which one can very easily and by default filter out of.

D582 Feb 20, 2018 11:45 am


Originally Posted by aircanada_loyal (Post 29438180)
This cannot be real, https://www.aircanada.com/ca/en/aco/...in-canada.html I don't like it one bit.

Not sure why this is a surprise. When AC announced branded fares in a previous investor presentation, they announced that there will be a fare brand below Tango, and here it is. There are also plans for a fare brand between Flex and Latitude.


Originally Posted by pewpew (Post 29438215)
UA doesn't care if you have M FL/TG. Both are credited equally.

For now. I wouldn't count on this long term. And if these basic economy fares are not meant to be mileage earning, then they won't earn mileage in any programme. No different than other non-mileage earning fares that book into regular booking codes.


Originally Posted by gokeeper (Post 29438560)
I believe this won't be the case, it will be a disaster for corp travel portal users as well as travel agents. Also BE won't earn any AQM make it impossible to share fare codes with other fare types.

The only RBD really available for AC to use at this point is F (which they use for limited ACV flights, but would be easy to re-purpose). But the whole point of them introducing branded fares is to allow re-use of existing RBDs across different fare products.

While I understand some challenges with certain booking portals and their (poor) implementations, there should not be a problem for bookings made directly in a GDS. Branded Fares/Fare Families/Fare Tiers have existed in each GDS based on what is defined by ATPCO. If an agent does not know how to actually book and price these, that's on the agent/agency for poor training, not the technology.

Also RBD has no impact on whether fare is mileage is accrued or not and at what rate.

yyznomad Feb 20, 2018 11:50 am


Originally Posted by jc94 (Post 29438855)
It matters if you are short of AQD but have enough miles. AC introduced AQD to cut our the bottom feeders, it's possible to fly 95 segments (or 100k AQM) without hitting $20k otherwise AC wouldn't have done it, say you normally fly 155 segments and your AQD is $20,000 and now 55 of those segments are BE. You'll still have your SE segments but some chunk of your travel is now AQD less. Maybe your AQD is now $16k, or $19k, or whatever, this is a rough example. Fact is AC aren't going to award you SE status if your AQD is way below. AC wins, you lose.

Any AQ* that we can get, we'll take for sure.

However, up until now, AFAIK, AQD and AQM/AQS were hand-in-hand. If you didn't get one, you don't get the other.

zrh2yvr Feb 20, 2018 12:00 pm

Wow - the thread is moving fast.

Being in Switzerland and having the Branded fares in Swiss/LH for a few years - I have a few comments and a question.

1.) Will AC also disallow the free bags for *G and Altitude? On LX/LH that is the case for sure. They need to clarify this.
2.) At my work, now that they know what branded fares are - they never require the "Light" fares on LX/LH (which is really basic). It's so restrictive, risky, no seat selection, perhaps may not even get a seat due to overbooking or other issues. So - when you look at the price difference - we are always allowed to book "Classic". Here the "Classic" also gets seat selection so for your $25 you get points, seat selection, and bags.
3.) You really have to be cheap and budget tight to book this fare - I would expect most companies will figure out what it means and won't require it.

AC is taking yield-management to the next level and doing a good job at it. For some of us that will be unfortunate!!


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