Air Canada Check In Issues

Old Feb 11, 18, 3:53 pm
  #1  
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Air Canada Check In Issues

Trying to check in again for my cancelled flight says check in is closed.

I have seats 12D/10G, however, on the flight map if you booked the seats are open, however, Facebook Air Canada says I have X and Y different seats. I just did a seat change, got an email with 12D/10G however, I choose different ones.

These wait times are killing me as there is like 2 business class seats left on the plane and I dont know what is going on.
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Old Feb 11, 18, 4:18 pm
  #2  
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Update: Air Canada Reservation states 10G but airport staff states 2G....

I do not feel comfortable about this.
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Old Feb 11, 18, 4:19 pm
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I'm trying to figure out if you have a question or just venting.

Which flight is this and is it today/tomorrow?
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Old Feb 11, 18, 4:28 pm
  #4  
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YYZ-FRA AC872

I dont know what is going on. Will I have a seat?

This is what Air Canada stated on messenger:
our reservation shows 2F and 10G however in your DCS record shows the seats we have indicated previously. Since you are unable to check in online, you will need to check in at the airport.
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Old Feb 11, 18, 4:43 pm
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Originally Posted by Pilotbg View Post
YYZ-FRA AC872

I dont know what is going on. Will I have a seat?

This is what Air Canada stated on messenger:
our reservation shows 2F and 10G however in your DCS record shows the seats we have indicated previously. Since you are unable to check in online, you will need to check in at the airport.
Ok, so tomorrow (February 12, 2018) is showing 872 as on-time (not cancelled) - this is on flightaware. The AC website seems a bit slow right now. (updated: AC website shows the same as flightaware). Also, 876 has not had any cancellations recently.

You mentioned your canceled flight without any additional details, so I am assuming your canceled flight was also 872. The last 872 that was canceled was on February 8, 2018 (a few days ago) according to flightaware, so I'm a bit confused.

Last edited by yyznomad; Feb 11, 18 at 4:49 pm
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Old Feb 11, 18, 5:06 pm
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RIP OP
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Old Feb 11, 18, 5:12 pm
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Originally Posted by Pilotbg View Post
Update: Air Canada Reservation states 10G but airport staff states 2G....

I do not feel comfortable about this.
Also, please define "airport staff" - are these Relay kiosk staff that you spoke to?
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