Booking AC with Avion points

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Old Dec 20, 17, 12:10 pm
  #1  
F 1
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Booking AC with Avion points

Having a bit of trouble attempting to redeem RBC Avion points for an AC flight. It's a multi-city itinerary (just two segments), but the system won't give me the option of booking my return segment on my desired AC flight.

The online booking engine only lists a Westjet option, and i'm guessing it's because my outbound segment is on Aeromexico. The only way I can get AC to appear as the return option is if I select AC on the outbound too.

Has anyone found a way around that? If I phone the RBC agent, would they be able to book this schedule for me (Aeromexico on the outbound and AC for the return)? Thanks
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Old Dec 20, 17, 12:20 pm
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If you can't find it online on the tool, you can call them and request a reference #. You can then book directly (using your Avion) and they will trade your points based on the redemption schedule.

The agent will verify availability using the booking tool before providing you a reference #.
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Old Dec 20, 17, 12:34 pm
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Originally Posted by JordanYVR View Post
If you can't find it online on the tool, you can call them and request a reference #. You can then book directly (using your Avion) and they will trade your points based on the redemption schedule.

The agent will verify availability using the booking tool before providing you a reference #.
Would that work, even if it required me to book direct two one-way tickets with different carriers (one AC, one AM), while attempting to redeem one multi-city return ticket using the redemption schedule?
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Old Dec 20, 17, 2:45 pm
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Originally Posted by F 1 View Post
Would that work, even if it required me to book direct two one-way tickets with different carriers (one AC, one AM), while attempting to redeem one multi-city return ticket using the redemption schedule?
I've booked a 1-way before but it was an exception rather than the rule. Two one-ways should be fine as it sounds like a RT.

The best way to confirm for your specific situation is to call in to RBC.
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Old Dec 20, 17, 8:05 pm
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Originally Posted by JordanYVR View Post
If you can't find it online on the tool, you can call them and request a reference #. You can then book directly
Does this get around the fact that Avion reward flights don't earn AQM? Or does RBC somehow call up Air Canada and get the flight changed to be a non-AQM flight?
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Old Dec 20, 17, 9:25 pm
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Originally Posted by cperciva View Post
Does this get around the fact that Avion reward flights don't earn AQM? Or does RBC somehow call up Air Canada and get the flight changed to be a non-AQM flight?
This should work, I've earned AQM on a ticket booked by my TA but later had a credit applied for avion points used.
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Old Dec 20, 17, 10:58 pm
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Originally Posted by monkai View Post
This should work, I've earned AQM on a ticket booked by my TA but later had a credit applied for avion points used.
Yes, it's worked for me in the past as well.
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