longtimeflyin

There's a saying about a cake and...eating it too.

You prefer what the existing offering is? On topics like a pre departure beverage, people started screaming Hail Mary when they introduced water bottles and got rid of OJ/water in cups. This is a step in the right direction.

InTheAirGuy

They should serve a Souffle with the new transcend then, for desert.

Your seat, and your food, can collapse together!

Marlin240

This is a well-known irritant on the ANA forum (HND-YVR Equipment Change questions (was: Rerouting Policy?))

NH 115/6 are supposed to revert back to the 789 (lie-flat, WiFi) at the end of March (can't remember if it's the last Sunday or Monday in March). Supposedly it was due to a need to pull 789s out for servicing and I guess YVR came up snake-eyes.

Before it becomes an issue for no AC content: right now, I'd definitely take a flight with AC over NH. Once the 789 is back in service with NH though, not a chance. I prefer the seat (but only if I can get the secluded window seats), service, cleanliness, food, flight time and flying into HND vs. what's on offer with AC.

Adam Smith

Priority meal ordering is nothing new, that's standard on AC. I'm not sure how that's awkward for others though. Either the SD/FA walks straight up and down the aisles collecting meal orders or they flit about in a seemingly random fashion. Either way, if you're sitting around doing nothing but listening to everyone else place their meal order, it's awkward. Read a book, start up the IFE system, whatever, and place your order when they get to you.

djjaguar64

We thank you for being our elite frequent flier and here is your cheese plate, while all others on this flight even Full Fare Paying passengers get Kit Kat? That's really tacky service!

After Burner

I routinely do this for every AC meal offering, not just breakfast. I'm rarely starving enough on a flight that I can't hold out until I get to the ground where I can get some decent food.

So AC is implementing some superficial refinements to the service. That doesn't address the fundamental problem that was illustrated by the OP's picture of the main course. It looks (and tastes) like a plate of road kill!

ricktoronto

Not on Cathay Pacific trans-Pacific flights.

tomvancouver

Are these thrown out if not used?
I like to keep them for my next bike/camping trip, but would feel bad taking them if they are otherwise used (when clearly unopened of course)

LoveHateRelationship

It seems like par for the course to take orders from elites first with AC based on some of the comments below. This was the first time this happened to me and on other carriers (even UA domestic first) this has never happened.

The OSM did mention that it's their first time doing it so she said that times will definitely improve. It just felt too long and made it hard to do other things like take out a laptop to work.

Yes, this is what I was told that it's supposed to be comparable to TATL service.

Funny enough I overheard someone tell the OSM to get rid of the omelettes and the OSM replied that it's actually a highly requested item.

Yes, the lavs were still a bit messy and the food quite frankly was just airplane food. They really made a big deal about the main being plated onboard as a "special experience." I would definitely more happy with better food vs better presentation (putting lipstick on a pig essentially).

I did think it was poor form to tell everyone on the cards that we could expect a cheese plate and then not give it to everyone. I realize the comparison is not fair and really any Asian carrier is not a real competitor on the TCon market. If I'm going to be honest, it's light years ahead of WS on the same route.

Maybe this is the first time for me seeing this. I've been in J on CX, BA, UA, AS, and SQ with each one essentially treating the J cabin as a whole unit rather than elites vs non-elites. I suppose this a YMMV thing then depending on who is managing the show.

I should also mention there was also a small bottle (250ml) of Naya water waiting for me as well. I can't tell you whether if it's all of E+ getting priority or just SE. I should say that it's only meal selection that elites were served first as well as the special cheese plates. Everything else was somewhat in order though the mains coming out seemed to be a big mess as the FAs were running around the cabin rather than serving in order.

It's probably just an expectation that the FA is walking through the cabin and you see them taking meal orders but only from select people. You sit there wondering is this meal service only for select people? Especially since you see a few passengers see the meal order happening and take out their menus to see what they want only to have the FA walk right by them. Yeah that's pretty awkward.

Well everyone else got ice cream or fruit and a snack (which I chose a kitkat). I didn't care for the cheese but it's one of those weird moments where we're all sitting in J and if I didn't know what was going on I'd wonder why only select people got an extra course.

A most astute observation.

Stranger

Welcome to AC food and beverage service.

tracon

Bring back that big bowl of fruit from a couple years ago. And ice cream on breakfast flights too!

How can you say the 135 degree recline and 20" extra leg room of NH is similar to the 5 degree recline of AC?

yyznomad

Thanks for your post.

Just for an FYI, since you're relatively new here:
Domestic predeparture beverage downgraded as of August 7, 2017

yyznomad

According to the FOTSG armchair experts here, the healthy option is also very unhealthy and will also give you a fabulous muffintop.

SparseFlyer

No meat no eat.

escape4

Well I agree that for the aircraft NH uses for ORD-NRT, NH is superior to AC. But my view would be a bit more tempered than yours. I have flown YYZ-ORD-NRT as well, and I find the entry and exit of the U.S. when not having to go to the U.S. other than transit is honestly an unnecessary hassle. In return you get a nicer experience on board the NH aircraft so it makes me a bit more ambivalent than you given this choice.

And if we compare NH via ORD to AC via YVR, then might as well compare to AC direct YYZ-NRT and then I prefer AC if the price is the same.