Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Air Canada | Aeroplan
Reload this Page >

2017 Benefits Year - eUpgrade Expiration in Feb 2019

2017 Benefits Year - eUpgrade Expiration in Feb 2019

Reply

Old Nov 1, 17, 3:42 pm
  #16  
 
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,092
Originally Posted by Tax Dude View Post
I think you are. Under-estimating is usually safer. I suspect you'll get credits with a Feb 2019 expiry.
AC's system devs surpass expectations when they turn up to work.
That said, I suspect the system would work better if they did NOT turn up to work.

In terms of benefits, I find ACs incompetent IT generally works out better for the customer in terms of the number of 'things' we get. Though I'm still waiting for Peever to make a comment here.
jc94 is offline  
Reply With Quote
Old Nov 2, 17, 1:00 am
  #17  
 
Join Date: Oct 2009
Location: YVR
Programs: AC*SE, SPG PLAT, National Executive
Posts: 1,506
Worst timing for me!
Attached Images  
mendy7511 is offline  
Reply With Quote
Old Nov 2, 17, 4:17 am
  #18  
 
Join Date: Apr 2000
Location: Mississauga Ontario
Posts: 3,555
Originally Posted by mendy7511 View Post
Worst timing for me!
I would write in or call on that.... that's just unfair. Maybe you will find someone with a soul at Air Canada.
InTheAirGuy is offline  
Reply With Quote
Old Nov 2, 17, 5:10 am
  #19  
Original Poster
 
Join Date: Oct 2017
Programs: AC Altitude E%dK
Posts: 21
Originally Posted by Tax Dude View Post
I think you are. Under-estimating is usually safer. I suspect you'll get credits with a Feb 2019 expiry.
You were absolutely right! The way the table is presented kind of made me think their backend system might be a bit more intelligent, but I guess not. It's not the only AC IT Oopsy that worked in my favour here, but there was another much larger one that I had to deal with to get to this point... so if we're counting this year has been 2 in my favour, 1 out of favour (though much time on the phone with Aeroplan sorted that one out).
Jay99 is offline  
Reply With Quote
Old Nov 2, 17, 5:25 am
  #20  
 
Join Date: Aug 2014
Location: YQB
Programs: AC E75K
Posts: 1,326
So, here is my timeline:

Qualifying flight flown on Oct 25th
Flight credited on Oct 28th
New status granted on Oct 28th
Selected benefits on Nov 1st
New eUp credits posted on Nov 2nd with an expiry date of Feb 28th 2019

I feel sorry for those who selected Oct. 31st!
jasdou is offline  
Reply With Quote
Old Nov 2, 17, 5:34 am
  #21  
 
Join Date: Apr 2000
Location: Mississauga Ontario
Posts: 3,555
Originally Posted by jasdou View Post
So, here is my timeline:

Qualifying flight flown on Oct 25th
Flight credited on Oct 28th
New status granted on Oct 28th
Selected benefits on Nov 1st
New eUp credits posted on Nov 2nd with an expiry date of Feb 28th 2019

I feel sorry for those who selected Oct. 31st!
MrsITAG, having become SE prior to Oct 31, has the button waiting in Altitude for the relevant credits.

I'm waiting a few days to trigger it so that they are 2019, because I just do not trust this organization.
InTheAirGuy is offline  
Reply With Quote
Old Nov 2, 17, 5:49 am
  #22  
 
Join Date: Oct 2013
Location: YEG
Programs: AC Lifetime SE100K, 3MM, SPG Lifetime Plat, Hertz PC, National Executive Elite
Posts: 2,900
Originally Posted by Jay99 View Post
You were absolutely right! The way the table is presented kind of made me think their backend system might be a bit more intelligent, but I guess not. It's not the only AC IT Oopsy that worked in my favour here, but there was another much larger one that I had to deal with to get to this point... so if we're counting this year has been 2 in my favour, 1 out of favour (though much time on the phone with Aeroplan sorted that one out).
How much time did you spend sorting out the errors in your favor?
YEG_SE4Life is offline  
Reply With Quote
Old Nov 2, 17, 8:23 am
  #23  
alc
 
Join Date: Dec 2008
Posts: 4,506
Originally Posted by jasdou View Post
So, here is my timeline:

Qualifying flight flown on Oct 25th
Flight credited on Oct 28th
New status granted on Oct 28th
Selected benefits on Nov 1st
New eUp credits posted on Nov 2nd with an expiry date of Feb 28th 2019

I feel sorry for those who selected Oct. 31st!
Thanks for confirming it is now 2019 expiration.

What bug me is that I actually find a post in the past stating I will wait a few days to be safe and this time I didn't and got burn
alc is offline  
Reply With Quote
Old Nov 2, 17, 8:52 am
  #24  
 
Join Date: Aug 2014
Location: YQB
Programs: AC E75K
Posts: 1,326
Originally Posted by alc View Post
Thanks for confirming it is now 2019 expiration.

What bug me is that I actually find a post in the past stating I will wait a few days to be safe and this time I didn't and got burn
Yeah, I guess it is a painful lesson. But in truth, there really isn't much upside to rushing benefits selection. Once your dashboard reflects the new status, so will your BPs. So unless you urgently need the credits deposited in your account or really need the physical SE card quickly for some reason, it may be a good idea to wait until Nov. 1st next year.
jasdou is offline  
Reply With Quote
Old Nov 2, 17, 8:56 am
  #25  
alc
 
Join Date: Dec 2008
Posts: 4,506
Originally Posted by jasdou View Post
Yeah, I guess it is a painful lesson. But in truth, there really isn't much upside to rushing benefits selection. Once your dashboard reflects the new status, so will your BPs. So unless you urgently need the credits deposited in your account or really need the physical SE card quickly for some reason, it may be a good idea to wait until Nov. 1st next year.
I was concerning that if I wait until Nov 1st, I can't select the E50K status gift option, hence I went ahead to do it on Oct 31st to get the interest E50K for the recipient.
alc is offline  
Reply With Quote
Old Nov 5, 17, 3:55 pm
  #26  
 
Join Date: May 2004
Location: Ottawa
Programs: AC SE*MM/S100K; HHonors Diamond; a bunch of others at various levels!
Posts: 1,539
I can confirm that the eUpgrade credits for the flight I took on Oct. 31 and which moved me past the 80k threshold were deposited on Nov. 5, and they do not expire until Feb 28, 2019.

This supports the comments provided upthread.
GJS - yow is offline  
Reply With Quote
Old Oct 24, 18, 7:12 am
  #27  
FlyerTalk Evangelist
 
Join Date: Feb 2000
Posts: 11,822
Originally Posted by Jay99 View Post
One upgrade expiry dates, I did find this on the Air Canada eupgrade site: "
  • All credits are valid through the Altitude benefit year, unless otherwise specified on your eUpgrade account. The 2017 benefit year runs to February 28th, 2018. Furthermore, all credits earned on or after November 1st, 2017 will be valid until February 28th, 2019."......
  • Any insight on whether credits earned on or after November 1st 2018 will have an expiry of February 28, 2019 or February 28th 2020?
acysb87 is offline  
Reply With Quote
Old Oct 24, 18, 7:28 am
  #28  
 
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-2MM, Marriott- LT Titanium, SPG RIP, IHG- Plat
Posts: 2,256
Originally Posted by acysb87 View Post
Any insight on whether credits earned on or after November 1st 2018 will have an expiry of February 28, 2019 or February 28th 2020?
According to the Air Canada Website (it was actually published well in advance this year):

eUpgrade Credit validity period
  • All credits are valid through the Altitude benefit year, unless otherwise specified on your eUpgrade account. The 2018 benefit year runs to February 28th, 2019. Furthermore, all credits earned on or after November 1st, 2018 will be valid until February 28th, 2020.
https://www.aircanada.com/ca/en/aco/...onditions.html
Plumber is offline  
Reply With Quote
Old Oct 24, 18, 7:36 am
  #29  
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: YYC
Posts: 20,884
Originally Posted by Plumber View Post
According to the Air Canada Website (it was actually published well in advance this year):

eUpgrade Credit validity period
  • All credits are valid through the Altitude benefit year, unless otherwise specified on your eUpgrade account. The 2018 benefit year runs to February 28th, 2019. Furthermore, all credits earned on or after November 1st, 2018 will be valid until February 28th, 2020.
https://www.aircanada.com/ca/en/aco/...onditions.html
This was actually published a year ago, together with last year's cutoff.
Stranger is online now  
Reply With Quote
Old Oct 24, 18, 8:52 am
  #30  
FlyerTalk Evangelist
 
Join Date: Feb 2000
Posts: 11,822
Thanks to both previous posters.
acysb87 is offline  
Reply With Quote

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Thread Tools
Search this Thread