Frid Oct 13 a nightmare no thanks to Concierge
Oct 23, 2017, 8:01 am
#16
Join Date: Dec 2002
Location: Toronto, ON, CANADA
Programs: AC SE100K, Marriott Bonvoy LTE
Posts: 1,881
AA interlines with AC:
https://www.aircanada.com/ca/en/aco/...-partners.html
Was this booked on one ticket?
Not sure why you relied on the AC concierge to give you arrival information for AA - all this information can easily be checked by yourself in the AA and AC apps, probably faster than calling up a concierge. Arrival and Departure information is subject to change anyway... AA operates out of so many terminals at DFW that a gate change is a likely possibility.
Your profile indicates you are a veteran traveller... why are you surprised at what happened?
https://www.aircanada.com/ca/en/aco/...-partners.html
Was this booked on one ticket?
Not sure why you relied on the AC concierge to give you arrival information for AA - all this information can easily be checked by yourself in the AA and AC apps, probably faster than calling up a concierge. Arrival and Departure information is subject to change anyway... AA operates out of so many terminals at DFW that a gate change is a likely possibility.
Your profile indicates you are a veteran traveller... why are you surprised at what happened?
Last edited by Jebby_ca; Oct 23, 2017 at 8:06 am
Oct 23, 2017, 8:45 am
#18
FlyerTalk Evangelist
Join Date: Feb 2000
Posts: 12,068
Please point me to a domestic airline within the US that will give you anything to eat on a 50 minute flight.
And to the OP, I am sure Calin will personally come down to DFW and fire the offending concierge. This is just unacceptable. There just arent any internet tools to see what gate your flight will land at, and depart from!
Also, why wouldnt one just book AA all the way to YYZ? Its not like they dont fly from DFW. The troubles some people go through just to fly AC truly amazes me.
And to the OP, I am sure Calin will personally come down to DFW and fire the offending concierge. This is just unacceptable. There just arent any internet tools to see what gate your flight will land at, and depart from!
Also, why wouldnt one just book AA all the way to YYZ? Its not like they dont fly from DFW. The troubles some people go through just to fly AC truly amazes me.
Oct 23, 2017, 12:48 pm
#19
Join Date: Jul 2005
Location: Ontario, CAN
Posts: 5,813
Garsh, hard to understand why the travel experience wasn't smooth as silk for the OP. Must be 3 or 4 people per decade who fly ABQ-YYZ via DFW and decide it would be a swell idea to book it on 2 different carriers.
Oct 23, 2017, 3:23 pm
#20
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,313
Flew AC YYZ/ORD last week on E90(business) and had a cold meal.It was something/
Connected to EEUUEEHH ORD/SDF on E175 (business) and had a basket of nachos/chips presented to me . I declined.(did I ever mention how much I dislike EEUUEEHH?)
I carry a few zone bars in case I miss meal or get hungry . I do not depend on concierges to tell me about meals
Connected to EEUUEEHH ORD/SDF on E175 (business) and had a basket of nachos/chips presented to me . I declined.(did I ever mention how much I dislike EEUUEEHH?)
I carry a few zone bars in case I miss meal or get hungry . I do not depend on concierges to tell me about meals
Oct 23, 2017, 3:27 pm
#22
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Join Date: Sep 2012
Location: SFO
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Oct 23, 2017, 3:47 pm
#23
Join Date: Apr 2012
Location: YYZ
Programs: AC E75K *G
Posts: 62
Huh. I was recently in J on an E75 YUL-ORD (2h23 block time) and the only food on offer were snacks from a basket. But it was an op-up so I'm not complaining. Just noting that perhaps the 2 hour threshold isn't a bright-line rule.
Oct 23, 2017, 4:57 pm
#24
Join Date: Mar 2017
Location: Toronto
Programs: DL Silver, AC E75K, Chatime Elite
Posts: 339
I've been op-upped on the relatively shorter ORD-YYZ several times , and sometimes I get a hot snack such as chicken pot pie, while other times, I could only get a bag of Miss Vickie's from the basket.
So perhaps they only catered for a certain number of J passengers, and ML*1 it's hit-or-miss depending on how many meals were loaded?
So perhaps they only catered for a certain number of J passengers, and ML*1 it's hit-or-miss depending on how many meals were loaded?
Oct 23, 2017, 6:20 pm
#25
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Unless some of our resident SDs contribute to a wiki for the food thread, we will continue to go by our experiences and Speculate our butts off.
Oh wait, I forgot where I am... carry on.
Oh wait, I forgot where I am... carry on.
Oct 23, 2017, 8:09 pm
#26
Join Date: Apr 2012
Location: YYZ
Programs: AC E75K *G
Posts: 62
Thanks yyznomad. Speculate we shall
Everyone was served from the Miss Vickies/Kit Kat basket in my case. Maybe because it was a 20:00 departure? I've never seen only some J pax getting served to the exclusion of other J pax, but it might be a possibility. Doesn't seem very gracious, fwiw.
Everyone was served from the Miss Vickies/Kit Kat basket in my case. Maybe because it was a 20:00 departure? I've never seen only some J pax getting served to the exclusion of other J pax, but it might be a possibility. Doesn't seem very gracious, fwiw.
I've been op-upped on the relatively shorter ORD-YYZ several times , and sometimes I get a hot snack such as chicken pot pie, while other times, I could only get a bag of Miss Vickie's from the basket.
So perhaps they only catered for a certain number of J passengers, and ML*1 it's hit-or-miss depending on how many meals were loaded?
So perhaps they only catered for a certain number of J passengers, and ML*1 it's hit-or-miss depending on how many meals were loaded?
Oct 23, 2017, 8:24 pm
#27
Join Date: May 2016
Posts: 2,494
I've been op-upped on the relatively shorter ORD-YYZ several times , and sometimes I get a hot snack such as chicken pot pie, while other times, I could only get a bag of Miss Vickie's from the basket.
So perhaps they only catered for a certain number of J passengers, and ML*1 it's hit-or-miss depending on how many meals were loaded?
So perhaps they only catered for a certain number of J passengers, and ML*1 it's hit-or-miss depending on how many meals were loaded?
Oct 23, 2017, 8:25 pm
#28
Join Date: Mar 2017
Location: Toronto
Programs: DL Silver, AC E75K, Chatime Elite
Posts: 339
ML*1 and ML*2 can make a difference between one getting a meal, or not. Upgrade vs.Op-up.
I've been skipped over before, but didn't care for the cold dish anyway (salmon, I believe).
The SD explained it to some of us who got op-upped that there weren't enough catered meals. No biggie.
The seat was good enough, and I had scarfed on Uno's deep-dish pizza before the flight. ☺️
I've been skipped over before, but didn't care for the cold dish anyway (salmon, I believe).
The SD explained it to some of us who got op-upped that there weren't enough catered meals. No biggie.
The seat was good enough, and I had scarfed on Uno's deep-dish pizza before the flight. ☺️
Thanks yyznomad. Speculate we shall
Everyone was served from the Miss Vickies/Kit Kat basket in my case. Maybe because it was a 20:00 departure? I've never seen only some J pax getting served to the exclusion of other J pax, but it might be a possibility. Doesn't seem very gracious, fwiw.
Everyone was served from the Miss Vickies/Kit Kat basket in my case. Maybe because it was a 20:00 departure? I've never seen only some J pax getting served to the exclusion of other J pax, but it might be a possibility. Doesn't seem very gracious, fwiw.
Oct 23, 2017, 8:34 pm
#29
Join Date: Apr 2012
Location: YYZ
Programs: AC E75K *G
Posts: 62
Fair enough. I'm usually at the back of the bus glamorously making status on short-haul segments, so not much experience in dom/tb J. I certainly appreciated the seat and the hand cannon of whisky (an entire wine glass of scotch was almost too much even for me) regardless.
Oct 23, 2017, 9:28 pm
#30
Join Date: Apr 2009
Location: YYC / random hotel in YYZ
Programs: Back of the bus
Posts: 922
Fair enough. I'm usually at the back of the bus glamorously making status on short-haul segments, so not much experience in dom/tb J. I certainly appreciated the seat and the hand cannon of whisky (an entire wine glass of scotch was almost too much even for me) regardless.