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Old Oct 12, 2017, 9:16 am
  #1  
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Join Date: May 2009
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Changing FFP after flight
Hi All,
Is it possible to change your FFP, in my case from AP to TK, after a flight? I am trying to get status on TK and forgot to change the FFP on my ticket yesterday. Any advice would be appreciated!

Thank you,
DJ
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Old Oct 12, 2017, 9:47 am
  #2  
 
Join Date: Mar 2012
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Originally Posted by djsimphony
Hi All,
Is it possible to change your FFP, in my case from AP to TK, after a flight?
No.
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Old Oct 12, 2017, 10:05 am
  #3  
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Yes, but you need to do it asap before the flight credits to Aeroplan.
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Old Oct 12, 2017, 1:12 pm
  #4  
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yes, it can be done, and has by many of us. you need to be persistent/firm with the AC agent, many just say no.
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Old Oct 12, 2017, 1:13 pm
  #5  
cur
 
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Originally Posted by flybit
yes, it can be done, and has by many of us. you need to be persistent/firm with the AC agent, many just say no.
aeroplan agent or ac agent? op be best advice errorplan and ac are two completely separate entities.

always thought that once you board it's done but good to know.
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Old Oct 12, 2017, 1:52 pm
  #6  
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Thanks for the responses. Should I try with the AC Agent or AP Agent? I tried AP and the agent told me that there was no way for her to do it...
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Old Oct 12, 2017, 4:18 pm
  #7  
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You need to call Air Canada, or ideally, do it right after you get off the plane with an airport agent.
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Old Oct 12, 2017, 8:42 pm
  #8  
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Join Date: May 2009
Posts: 15
Great - thanks all! I spoke with an AC agent and he mentioned that if the ticket was still in his system, he could manually change it. If not, he said he would tell me how to do it, but the ticket was still in their system, so he did it for me.

Thanks to all of you who helped!
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