Why...

Perhaps AC should be sending it out AHEAD OF TIME to prevent check-in agents working for other airlines in your itinerary of accusing you of not having paid for the upgrade. See my experience in this post.

It was all fine in the end, but still a hassle to go through.

Just another outcome of the Amadeus migration.

This can pertain to any odd/weird/unexpected new "thing" that has resulted from the migration.

Wouldn't be surprised if it's so infrastructure is set up to charge people the difference in Y and J taxes (ie APD)...

That always worked for me. Unless you managed to get the FQTV added before-hand (very difficult), my Aeroplan number always worked when I booked tickets for others.

Definitely a new thing. Bug or feature, we don't know.

https://www.flyertalk.com/forum/air-...l#post31777026

This is so weird.

I booked an Aeroplan ticket for my boyfriend for our vacation and when he got his mobile boarding pass, he is in Zone 1 and was able to select preferred seats for free. His boarding pass shows too S100K AC*G...

- I am SE. He is basic.
- We are Not travelling together

So how can this be? Are we still allowed to book AP tickets for other people?

TK award booking on Aeroplan
 

Has anyone with TK award flights booked through Aeroplan had problems since the Amadeus migration?

Today, I went to the TK web site and put in my locator code for my pre-migration booking and got the following message:

I've got a couple of months before travel, but don't want to wait to the last minute to get this resolved. My next step will be to call TK next week and see what they can see about my booking.

I wonder how long it will take before Aeroplan's phone lines become functional again?

The AC pre-migration one, or the TK pre-migration one? If TK uses Amadeus, should be the same as the new AC one. However I don't see how the old AC one could have ever worked.

This has been mentioned before and someone recommended using the TK app which fixed the problem for me - try that first.

Before the migration, I used to be able to confirm that a ticket booked and cancelled through a travel agent was indeed cancelled by checking the PNR in Air Canada's Manage My Booking. It would show the itinerary with a notice at the top saying the ticket is cancelled.

But since the migration, I cancelled another ticket booked through a travel agent and when I go to view it on Air Canada's website, I get the following error message:
Any alternatives to confirm with Air Canada that a ticket has been cancelled other than calling them and waiting on hold ?


Good to know :D;)

Happened to me also. The problem is that the TK booking ref number has changed. You may have to call in to get the new number.

Edit: nvm

I had the same error pre- and post-migration on their website. No issues accessing the booking on the app in either case.

Eups at the gate are not being processed while this switch is in process, correct? Is it also preventing the agent from just putting me in a higher class or is there still discretion there? Sitting in dissapointment in economy I had requested an Eup for my return flights five days from now and while it was processed and I picked seats my reservation no longer shows the return flights. EUp site isn't much help either, it shows I used the credits and then they were subsequently returned. Really dreading a 1 hour wait session on hold to speak with someone at AC.