Air Canada moving to Amadeus; Communication issues with AP/AC post-migration result
#467
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,360
Expertflyer flight status details have also changed:
Results from https://www.ExpertFlyer.com
Results from https://www.ExpertFlyer.com
Code:
Flight Status Search: Departing on 11/18/19 Flying AC flight 47 Flight Status Depart Location Depart Date Reliability Arrive Location Arrive Date BOM Scheduled: 11/18/19 11:55 PM YYZ Scheduled: 11/19/19 5:35 AM AC 47 Landed Term: 2 Estimated: 11/19/19 12:49 AM 45% / 42m Term: 1 Estimated: 11/19/19 6:36 AM Gate: 68A Actual: 11/19/19 12:49 AM Gate: Actual: 11/19/19 6:36 AM Comments: "DOAC47/18NOV * OPERATIONAL FLIGHT INFO * AC 47 -1 MO 18NOV19 CITY INFO HOUR (LOCAL) BOM ESTIMATED TIME OF DEPARTURE 0025 1 DELAY 00 LEFT THE GATE 0049 1 TOOK OFF 0123 1 PLANE IS LATE (IN HOURS MINUTES) 0053 AIRCRAFT ROTATION PLANE IS LATE (IN HOURS MINUTES) 0001 AIRPORT FACILITIES ESTIMATED TIME OF ARRIVAL 0629 YYZ YYZ AIRCRAFT LANDED 0625 ARRIVED 0636 *1A PLANNED FLIGHT INFO* AC 47 -1 MO 18NOV19 APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL BOM 2355 MO JCDZPROENYB/MB 77L 16:10 MUHQVWSTLKF/MB YYZ 0535 TU 16:10 COMMENTS- 1.BOM YYZ - DEPARTS TERMINAL 2 2.BOM YYZ - ARRIVES TERMINAL 1 3.BOM YYZ - MCT FLIGHT TRACKING I/I 4.BOM YYZ - 3/ ENTERTAINMENT ON DEMAND 5.BOM YYZ - 9/ NON-SMOKING 6.BOM YYZ - 12/ IN-SEAT POWER SOURCE 7.BOM YYZ - 20/ LIE-FLAT SEAT BUSINESS 8.BOM YYZ - SECURED FLIGHT 9.BOM YYZ - ET/ ELECTRONIC TKT CANDIDATE 10.BOM YYZ - J40W24Y236 11.BOM YYZ - CO2/PAX* 551.30 KG ECO, 1,102.61 KG PRE (*):SOURCE:ICAO CARBON EMISSIONS CALCULATOR CONFIGURATION- 77L J 40 O 24 Y 236 >"
#471
Join Date: Jul 2008
Location: YYZ
Programs: AC E50K
Posts: 132
I've got an AE redemption for this Friday that I'm trying to upgrade but it tells me the flights are inelegible
Ineligible Flight(s)
We're sorry, it appears none of the flights in your itinerary are eligible for an upgrade.
We're sorry, it appears none of the flights in your itinerary are eligible for an upgrade.
#472
Join Date: Mar 2014
Location: YVR
Programs: AC E75K, WJ Gold, NEXUS, Marriott Gold
Posts: 316
So it seems my current trip that I am in the middle of, booked by my employer, the PNR changed. The MR I have booked myself in December also has changed.
Also the eup interface is much nicer; I tried to eup yesterday the same flight and it didn't work. Today, the new site gave a bunch of janky errors but it seems to have waitisted my upgrade... It errored out but still seems to have deducted the credits and subsequent loads show my waitlisted status... Lol we shall see.
Also the eup interface is much nicer; I tried to eup yesterday the same flight and it didn't work. Today, the new site gave a bunch of janky errors but it seems to have waitisted my upgrade... It errored out but still seems to have deducted the credits and subsequent loads show my waitlisted status... Lol we shall see.
#479
Join Date: Sep 2008
Location: YYZ
Programs: ACMM SE100K; *G
Posts: 1,526
I made a corporate TA booking yesterday for Nov 21st before the AC update started. The reservation got confirmed but not ticketed. Now I'm anxiously waiting the ticketing; fingers crossed that it goes smoothly.
#480
Join Date: Jan 2015
Location: YQB
Programs: AC SE100K-1MM, Bonvoy Gold, HHonors Diamond, VIA Premier, NEXUS/GE
Posts: 816
Hmmm. As far as I can tell they aren't posting the eUpgrade requirements (number of credits and copay required) anywhere anymore. As far as I can tell they just have this lovely statement:
"eUpgrade requirements are based on:
"eUpgrade requirements are based on:
- The cabin you wish to upgrade to: Premium Economy, Premium Rouge or Business Class
- The distance you travel
- The geographic market
- The fare you purchase
- Your Air Canada Altitude status
The eUP site is buggy with some info (like My Nominee) being "not available" sometimes and after refreshing the page, it is available. So not 100% up and running yet.
And I don't have any upcoming booking I can upgrade (already up front); so cannot "test" the actual upgrade request capability.
At least, my eUP Credit count is good.