Flights not posting to altitude dashboard
Feb 24, 2020, 8:15 pm
#271
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,323
Feb 26, 2020, 9:42 am
#273
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,958
I am finding a hit-and-miss whether my flights are posting...
Recently flew:
YOW-YYZ NOT posted
YYZ-HND Posted
NRT-TPE Posted (only Non-AC Flight)
TPE-YVR Posted
YVR-YYC Posted
YYC - YOW NOT posted
The missing AC flights were on the same ticket and had my status indicated on the BP...
Weird.
Recently flew:
YOW-YYZ NOT posted
YYZ-HND Posted
NRT-TPE Posted (only Non-AC Flight)
TPE-YVR Posted
YVR-YYC Posted
YYC - YOW NOT posted
The missing AC flights were on the same ticket and had my status indicated on the BP...
Weird.
Feb 27, 2020, 8:34 am
#274
Join Date: Jan 2009
Location: YOW
Programs: AC E75 / Marriott Titanium Elite
Posts: 952
Perhaps the new computer system, but two recent trips haven’t automatically posted for me when I’ve done airport IROPS changes. The new flights don’t seem to post. Quickly resolved when I put in for missing miles, perhaps a glitch.
Feb 27, 2020, 3:39 pm
#275
Join Date: Jun 2016
Location: ORD
Programs: AC 50K, Bonvoy Tit, UA Silver
Posts: 246
Update on this, my flight finally posted today. Received the email from AC customer service on Jan 23. Took about 5 weeks.
Mar 1, 2020, 12:11 pm
#276
Join Date: Dec 2019
Location: YOW
Programs: Aeroplan E50k
Posts: 7
AQM / AQS Not Posting again
Im curious if others are experiencing this more and more.
My last two trips, did not show up. YOW-YYZ-YVR-YYJ-YVR-YYZ- YOW
On the last trip to MEX I had to request my missing miles, and it looks like I'll have to do this again. This seems to be happening more and more frequently.
The question to the forum is, how long does it normally take for miles / segments to post. I know after 8 days you can start the missing miles claim through AP.
Thanks
My last two trips, did not show up. YOW-YYZ-YVR-YYJ-YVR-YYZ- YOW
On the last trip to MEX I had to request my missing miles, and it looks like I'll have to do this again. This seems to be happening more and more frequently.
The question to the forum is, how long does it normally take for miles / segments to post. I know after 8 days you can start the missing miles claim through AP.
Thanks
Mar 2, 2020, 12:16 am
#277
Join Date: Nov 2010
Location: YYC
Programs: AC SE MM
Posts: 605
Want to confuse the heck out of the AQM/AQD system?
Split a multi-person PNR for eupgrade purposes. Upfare one ticket to increase chances.
My experience is this will never automatically resolve, but require lots of back-and-forth to get it fixed, even convincing them things aren't right requires lots of words.
There's something terribly wrong with matching travel completions against data in the ticket system.
Split a multi-person PNR for eupgrade purposes. Upfare one ticket to increase chances.
My experience is this will never automatically resolve, but require lots of back-and-forth to get it fixed, even convincing them things aren't right requires lots of words.
There's something terribly wrong with matching travel completions against data in the ticket system.
Mar 4, 2020, 8:56 pm
#278
Join Date: Mar 2008
Programs: AC SE MM, Marriott Titanium
Posts: 904
Interesting situation for me whereby my original ex-YYZ flight did not post, but all subsequent Star Alliance and return AC flights to YYZ did post.
I've been fairly lucky insofar as I rarely have to initiate a missing miles request.
I've been fairly lucky insofar as I rarely have to initiate a missing miles request.