Last edit by: canadiancow
As per AC Signature Suite page - July 2, 2021
* Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. Only Aeroplan flight rewards booked as a Business Class Flexible Reward or a First Class Flexible Reward in J, C, D, Z, P, I booking classes are eligible for access. All bookings in R class (including, but not limited to, eUpgrades, Last-Minute Upgrades, and AC Bid Upgrades), Aeroplan flight rewards booked as a Business Class Lowest Reward or a First Class Lowest Reward, Star Alliance Upgrade Awards, Business Class flight rewards booked and ticketed by partner airlines, and I (including Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.
https://www.aircanada.com/ca/en/aco/home/fly/premium-services/signature-suite.html
canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1
Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
* Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. Only Aeroplan flight rewards booked as a Business Class Flexible Reward or a First Class Flexible Reward in J, C, D, Z, P, I booking classes are eligible for access. All bookings in R class (including, but not limited to, eUpgrades, Last-Minute Upgrades, and AC Bid Upgrades), Aeroplan flight rewards booked as a Business Class Lowest Reward or a First Class Lowest Reward, Star Alliance Upgrade Awards, Business Class flight rewards booked and ticketed by partner airlines, and I (including Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.
https://www.aircanada.com/ca/en/aco/home/fly/premium-services/signature-suite.html
canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1
Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
New VIP lounge YYZ int'l: Air Canada Signature Suite
#1426
Join Date: Dec 2000
Location: Seat 1A
Programs: Non-status paid F/J (best value for $$$)
Posts: 4,124
Further to my post above with the Signature Suite and MLL invitations in the app, this is what I showed various AC staff. For SQ, it's on the reverse side of the digital BP. However, not everyone will look there. I've met people who don't know the BPs have a flip side. And of course airlines like SQ and BR and NH still issues either printed invitations on BP card stock or, it's printed on the front of the BP.
Still, also cool.
The nice thing with the AC app lounge invitation format is that it's right on the front page of the app itself. More likely to be noticed I would think.
Still, also cool.
The nice thing with the AC app lounge invitation format is that it's right on the front page of the app itself. More likely to be noticed I would think.
#1427
Join Date: Dec 2006
Location: Lima Sierra Zulu Hotel
Programs: AC*SM, M&M SEN, BA Gold, DL Gold; Marriott Titanium
Posts: 777
#1428
Join Date: Apr 2006
Location: YTZ
Programs: Hertz & Avis PC; National EE; SPG & Hilton Gold; AC 35K (yawn)
Posts: 5,921
All good until the AC IT fail?
Flying to FRA with a Z class fare. AC purchased and on AC metal.
Flying to FRA with a Z class fare. AC purchased and on AC metal.
#1430
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
#1431
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
#1432
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
So is this feature supposed to assist those to go to the correct lounge, or assist those to not go to the correct lounge?
#1433
#1434
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Speaking of Z fares.......
Saw this post in the comments sections on the OMAAT article about the new MLL in LGA
So, either Aeroplan issued a revenue ticket in Z, or the AC App has a "new feature"
If someone on an Aeroplan ticket shows up at the Signature Suite, claiming that the App said they are allowed in, but the rules say no, I'm guessing those poor concierges are going to have some challenges.
https://onemileatatime.com/air-canad...-lga/#comments
Saw this post in the comments sections on the OMAAT article about the new MLL in LGA
So, either Aeroplan issued a revenue ticket in Z, or the AC App has a "new feature"
If someone on an Aeroplan ticket shows up at the Signature Suite, claiming that the App said they are allowed in, but the rules say no, I'm guessing those poor concierges are going to have some challenges.
https://onemileatatime.com/air-canad...-lga/#comments
#1435
Join Date: Apr 2016
Location: YYZ
Programs: TK *G
Posts: 3,099
Speaking of Z fares.......
Saw this post in the comments sections on the OMAAT article about the new MLL in LGA
So, either Aeroplan issued a revenue ticket in Z, or the AC App has a "new feature"
If someone on an Aeroplan ticket shows up at the Signature Suite, claiming that the App said they are allowed in, but the rules say no, I'm guessing those poor concierges are going to have some challenges.
https://onemileatatime.com/air-canad...-lga/#comments
Saw this post in the comments sections on the OMAAT article about the new MLL in LGA
So, either Aeroplan issued a revenue ticket in Z, or the AC App has a "new feature"
If someone on an Aeroplan ticket shows up at the Signature Suite, claiming that the App said they are allowed in, but the rules say no, I'm guessing those poor concierges are going to have some challenges.
https://onemileatatime.com/air-canad...-lga/#comments
Though I would not be surprised if AC IT messed up again.
#1436
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,324
Speaking of Z fares.......
Saw this post in the comments sections on the OMAAT article about the new MLL in LGA
So, either Aeroplan issued a revenue ticket in Z, or the AC App has a "new feature"
If someone on an Aeroplan ticket shows up at the Signature Suite, claiming that the App said they are allowed in, but the rules say no, I'm guessing those poor concierges are going to have some challenges.
https://onemileatatime.com/air-canad...-lga/#comments
Saw this post in the comments sections on the OMAAT article about the new MLL in LGA
So, either Aeroplan issued a revenue ticket in Z, or the AC App has a "new feature"
If someone on an Aeroplan ticket shows up at the Signature Suite, claiming that the App said they are allowed in, but the rules say no, I'm guessing those poor concierges are going to have some challenges.
https://onemileatatime.com/air-canad...-lga/#comments
Emphasis mine:
*Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. All bookings in R (including, but not limited to, eUpgrades, Last-Minute Upgrades, AC Bid Upgrades) and I (including, but not limited to, Aeroplan® Fixed Mileage Flight Rewards® for travel on Air Canada flights or Star Alliance® member airlines, Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.
That being said, I have no reason to believe their system is smart enough to look beyond the fare class.
Non-AC segments on Aeroplan tickets, however...
#1438
Join Date: Apr 2006
Location: YTZ
Programs: Hertz & Avis PC; National EE; SPG & Hilton Gold; AC 35K (yawn)
Posts: 5,921
Oh, I made an error up-thread. I was on a P fare (AC issued and stock) with only one AC segment out of three (the YYZ-MUC leg) booked. For reference the flight was AMS-FRA-YYZ YYZ-MUC-AMS.
For fun, I DM'd @aircanada about my issue, and they said no access to the Signature Suite, as I was flying LH (?). Upon push back they admitted to not looking close enough at the itinerary, and that I have access to the Signature Suite. Still nothing in the app of course, even after my YYZ-MUC got changed to YYZ-FRA because of my flight MUC-AMS being cancelled.
For fun, I DM'd @aircanada about my issue, and they said no access to the Signature Suite, as I was flying LH (?). Upon push back they admitted to not looking close enough at the itinerary, and that I have access to the Signature Suite. Still nothing in the app of course, even after my YYZ-MUC got changed to YYZ-FRA because of my flight MUC-AMS being cancelled.
#1439
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Dec 10
I still love this.
The concierge gave me these which she said were for the 1-year anniversary of the Signature Suite.
I asked Paul the Barista for espresso this time. Perfect.
Just a few buffet photos
I like the backlit marble.
I still love this.
The concierge gave me these which she said were for the 1-year anniversary of the Signature Suite.
I asked Paul the Barista for espresso this time. Perfect.
Just a few buffet photos
I like the backlit marble.