Last edit by: canadiancow
As per AC Signature Suite page - July 2, 2021
* Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. Only Aeroplan flight rewards booked as a Business Class Flexible Reward or a First Class Flexible Reward in J, C, D, Z, P, I booking classes are eligible for access. All bookings in R class (including, but not limited to, eUpgrades, Last-Minute Upgrades, and AC Bid Upgrades), Aeroplan flight rewards booked as a Business Class Lowest Reward or a First Class Lowest Reward, Star Alliance Upgrade Awards, Business Class flight rewards booked and ticketed by partner airlines, and I (including Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.
https://www.aircanada.com/ca/en/aco/home/fly/premium-services/signature-suite.html
canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1
Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
* Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. Only Aeroplan flight rewards booked as a Business Class Flexible Reward or a First Class Flexible Reward in J, C, D, Z, P, I booking classes are eligible for access. All bookings in R class (including, but not limited to, eUpgrades, Last-Minute Upgrades, and AC Bid Upgrades), Aeroplan flight rewards booked as a Business Class Lowest Reward or a First Class Lowest Reward, Star Alliance Upgrade Awards, Business Class flight rewards booked and ticketed by partner airlines, and I (including Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.
https://www.aircanada.com/ca/en/aco/home/fly/premium-services/signature-suite.html
canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1
Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
New VIP lounge YYZ int'l: Air Canada Signature Suite
#1261
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,324
You can't get out of international or transborder without clearing CBSA, so they won't let you in without an appropriate boarding pass.
And they won't let you in domestic without a domestic boarding pass, though there's no good reason for that.
#1263
Join Date: Nov 2012
Location: YWG
Posts: 2,272
You can't get to transborder without going through US preclearance, which requires a US BP.
You can't get out of international or transborder without clearing CBSA, so they won't let you in without an appropriate boarding pass.
And they won't let you in domestic without a domestic boarding pass, though there's no good reason for that.
You can't get out of international or transborder without clearing CBSA, so they won't let you in without an appropriate boarding pass.
And they won't let you in domestic without a domestic boarding pass, though there's no good reason for that.
#1264
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
#1265
Join Date: Nov 2017
Posts: 3,359
You can't get to transborder without going through US preclearance, which requires a US BP.
You can't get out of international or transborder without clearing CBSA, so they won't let you in without an appropriate boarding pass.
And they won't let you in domestic without a domestic boarding pass, though there's no good reason for that.
You can't get out of international or transborder without clearing CBSA, so they won't let you in without an appropriate boarding pass.
And they won't let you in domestic without a domestic boarding pass, though there's no good reason for that.
#1266
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
Wish you a safe journey from CPH!
Last edited by ACYYZ/SD; Aug 6, 2018 at 6:31 pm Reason: T-3 not T-1
#1267
Suspended
Join Date: Nov 2007
Location: YVR
Programs: Air Canada Super Elite 2+ Million Miles
Posts: 2,478
#1268
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Last edited by yyznomad; Aug 6, 2018 at 6:19 pm
#1269
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
I don't profess to know with full certainty, but guessing that Schengen/Non-Schengen airports in Europe have segregated departure zones, and lounges for use specific to those areas.
#1270
Suspended
Join Date: Nov 2007
Location: YVR
Programs: Air Canada Super Elite 2+ Million Miles
Posts: 2,478
As per @skybluesea and @ACYYZ/SD , the international and TB MLLs are in their respective sterile departure zones and cannot be treated as arrivals lounges.
and instead of a a much needed and useful arrivals lounge, instead AC decides for a 4th departure lounge- go figure
#1271
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
#1272
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
In addition to passport control for entry and exit to/from Schengen, entering Schengen requires another security screening. Exiting does not necessarily require it.
#1273
Suspended
Join Date: Nov 2007
Location: YVR
Programs: Air Canada Super Elite 2+ Million Miles
Posts: 2,478
i don’t know VP Commercial at YYZ, but next time I see VP Ops will ask if this has come up at senior mgmt.
Given YYZ has massive intl O&D, certainly more than LHR,, logic fails me now that this has come to mind.
#1274
Join Date: May 2012
Location: BKK/SIN/YYZ/YUL
Programs: DL, AC, Bonvoy, Accor, Hilton
Posts: 2,919
I've been to everything you mentioned except Polaris, and my opinion stands.
I'm not basing this on online reviews or website descriptions. I make my opinions based on first hand experience.
I've been to the NH F lounge in NRT quite a few times, and I would never consider it to be better than the AC SS.
The LH FCL only has boarding from the lounge if your flight is at a remote stand. That's already an annoyance. But again, LH is the one lounge of the ones I've visited that I actually think is better.
I don't consider access policy to be relevant in this discussion. If you want to talk about which lounge is best on a cheap ticket, the discussion is very different than just "which lounge is best". If you don't have access, you're not the target market.
AC is not the best airline. They don't have the best lounge. But the SS is one of their few redeeming qualities that easily puts them in the top tier.
I'm not basing this on online reviews or website descriptions. I make my opinions based on first hand experience.
I've been to the NH F lounge in NRT quite a few times, and I would never consider it to be better than the AC SS.
The LH FCL only has boarding from the lounge if your flight is at a remote stand. That's already an annoyance. But again, LH is the one lounge of the ones I've visited that I actually think is better.
I don't consider access policy to be relevant in this discussion. If you want to talk about which lounge is best on a cheap ticket, the discussion is very different than just "which lounge is best". If you don't have access, you're not the target market.
AC is not the best airline. They don't have the best lounge. But the SS is one of their few redeeming qualities that easily puts them in the top tier.
Yes, the SSL offers food options, but they are comparable to the airport restaurants,. Yes, there is a place where one can sit in relative quiet, compared to the outside public spaces, but that is where it stops. The seating area is no more comfortable than the waiting room of my physician, and the ambiance is anything other than relaxing. At least some of the asian airline lounges offer massage chairs or chaise lounges, in a quiet space.
Understandably, it is not appropriate for detractors to compare first class lounges to the SSL for the simple reason that AC is not offering first class, nor are the fares comparable to justify such a service. I had a proper dining experience in the TG First. AC will never compare to that, nor to CX or SQ's first class lounges. That's fine. The only fair comparison is with other Business class lounges. Obviously some business class lounges are better than others for F&B and ambiance. We all know that North American airline lounges are of rather poor quality. It's a characteristic shared with other regions like India and Central America etc. Yet, we give credit where credit is due with a nod to the MLL as usually being better than the other North American airline domestic options.
We all agree that the SSL is an improvement over the MLL and that as a lounge, it is ok. However, where we disagree is that based upon what I have experienced, Air Canada is just coming up to the same standards of some other airlines on international routes with the SSL. The reality is that AC is providing one decent lounge in one city. The food served should not be described as fine dining, no matter how fluffy the descriptions are. For example, the AF/KLM lounge in YUL with its quality and diverse wine selection including champagne, its varied hot entrees soups and salads and bountiful pastry section, puts the AC SSL to shame. Although some people are impressed by the presence of a bartender, those of us who are less easily impressed see the person as a guardian of the booze who will discourage consumption of alcohol.
I am not saying the SSL is bad, but the glowing descriptions and the exaggerated accolades combined with the bloated hyperbole in the AC media is too much. AC still has some way to go on quality, and will need to create SSLs in YVR and YUL before it can legitimately toot its horn as it has done.
#1275
Join Date: Dec 2014
Location: YVR
Programs: Bottom feeder Star Gold
Posts: 2,652
If they want to assert themselves as the premier airline they aspire to be, why not at LHR and perhaps PEK?
Last edited by tcook052; Aug 8, 2018 at 12:33 am Reason: off topic