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New VIP lounge YYZ int'l: Air Canada Signature Suite

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Old Dec 2, 2017, 8:59 pm
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Last edit by: canadiancow
As per AC Signature Suite page - July 2, 2021

* Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. Only Aeroplan flight rewards booked as a Business Class Flexible Reward or a First Class Flexible Reward in J, C, D, Z, P, I booking classes are eligible for access. All bookings in R class (including, but not limited to, eUpgrades, Last-Minute Upgrades, and AC Bid Upgrades), Aeroplan flight rewards booked as a Business Class Lowest Reward or a First Class Lowest Reward, Star Alliance Upgrade Awards, Business Class flight rewards booked and ticketed by partner airlines, and I (including Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.

https://www.aircanada.com/ca/en/aco/home/fly/premium-services/signature-suite.html

canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1

Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
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New VIP lounge YYZ int'l: Air Canada Signature Suite

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Old Mar 4, 2018, 9:15 am
  #1096  
 
Join Date: Dec 2005
Location: YWG
Programs: AC SE100, SPG Plat, Visa Inf Priv
Posts: 509
I was impressed. Only complaint is the small portion size for the tuna app I and sablefish main. Service was excellent and very fast.
YWG-RO is offline  
Old Mar 4, 2018, 9:25 am
  #1097  
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,744
Data point for those who want to exclude P fares from the SSL... I was looking at a trip to LHR a few weeks ago, on short notice. P fares were still available a couple of weeks out, but over $8000 (round trip)... Meanwhile, I've been to Europe on round trip D fares that were $4000 before.

Excluding points tickets and upgrades is one thing, but it's dangerous to start monkeying around with paid fare classes.
TPJ and Bohemian1 like this.
Adam Smith is offline  
Old Mar 4, 2018, 10:24 am
  #1098  
 
Join Date: Feb 2012
Programs: AC*75K
Posts: 97
Originally Posted by Adam Smith
Data point for those who want to exclude P fares from the SSL... I was looking at a trip to LHR a few weeks ago, on short notice. P fares were still available a couple of weeks out, but over $8000 (round trip)... Meanwhile, I've been to Europe on round trip D fares that were $4000 before.

Excluding points tickets and upgrades is one thing, but it's dangerous to start monkeying around with paid fare classes.
They already exclude J, C, D, Z fares to the Caribbean (on mainline not Rouge). They can run somewhere between $2000-$3000 roundtrip/person. Routes like AC982 YYZ-MBJ.
andrewt is offline  
Old Mar 4, 2018, 9:49 pm
  #1099  
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,744
Originally Posted by andrewt
They already exclude J, C, D, Z fares to the Caribbean (on mainline not Rouge). They can run somewhere between $2000-$3000 roundtrip/person. Routes like AC982 YYZ-MBJ.
Yields on those routes are generally much lower than on TATLs or TPACs, which is presumably why AC has excluded them.

If you read upthread a few pages, I'm actually on the record suggesting that the Caribbean should be included, in large part because the vast majority of those flights depart early in the morning and AC could easily provide a breakfast service that both enhanced the travel experience vs the MLL while remaining appropriate to the fares on these routes and without diminishing the experience for more expensive TATL and TPAC passengers who arrive later in the day.
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Old Mar 4, 2018, 10:00 pm
  #1100  
 
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
Originally Posted by YWG-RO
I was impressed. Only complaint is the small portion size for the tuna app I and sablefish main. Service was excellent and very fast.
You can always ask for seconds -- or thirds
ACYYZ/SD is offline  
Old Mar 5, 2018, 4:50 am
  #1101  
RZR
 
Join Date: Feb 2010
Location: YUL
Programs: ✈ AC 1MM / S100K - SPG Lifetime Platinum = BONVoY Lifetime Titanium
Posts: 1,496
Originally Posted by YWG-RO
I was impressed. Only complaint is the small portion size for the tuna app I and sablefish main. Service was excellent and very fast.
You can always ask for a second portion
RZR is offline  
Old Mar 8, 2018, 3:06 pm
  #1102  
 
Join Date: Dec 2005
Location: YYZ most of the time
Programs: AC SE100K MM, Princess Elite
Posts: 3,921
Originally Posted by andrewt
They already exclude J, C, D, Z fares to the Caribbean (on mainline not Rouge). They can run somewhere between $2000-$3000 roundtrip/person. Routes like AC982 YYZ-MBJ.
AC982 is not a regular occurrence. Sure it has operated on behalf of Rouge multiple times this winter, but it's not normally the case. MBJ is a Rouge destination
yyz_atc_qq is offline  
Old Mar 8, 2018, 3:39 pm
  #1103  
Four Seasons Contributor BadgeAman Contributor Badge
 
Join Date: Dec 2000
Programs: AA Platinum 1MM, AC SE*100k, Hilton Diamond, Marriott Gold, SPG Gold
Posts: 2,353
Originally Posted by canadiancow
There's no conversation. At the door, it's just "Welcome!"

Inside, it's "Can I get you another drink?"

You ask for something insane, and they just do it.

It reminds me of service onboard NH F. They do everything I ask for, but I feel more like a slavemaster than a customer. It makes me very uncomfortable.

I don't really know how to describe it better than that.
Personal preference, but... that’s how i like the service - low key and get it done attitude (like LH/ANA F Lounge staff) rather than the chatty Kathy type. Not looking for noise pollution in the lounge from the staff to guests.
ACfly is offline  
Old Mar 8, 2018, 3:47 pm
  #1104  
A FlyerTalk Posting Legend
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,302
Originally Posted by ACfly


Personal preference, but... that’s how i like the service - low key and get it done attitude (like LH/ANA F Lounge staff) rather than the chatty Kathy type. Not looking for noise pollution in the lounge from the staff to guests.
I feel like I'm not describing it well.

NH F makes me feel a little uncomfortable.
The SS staff do not make me feel uncomfortable, but they're not quite what I'd like. But until I can properly articulate what I want, I don't think it's totally fair for me to fault them for it
canadiancow is offline  
Old Mar 8, 2018, 4:27 pm
  #1105  
 
Join Date: Jan 2016
Location: SFO
Programs: AA PP, OZ *G, Hyatt Expl, Marriott Gold, Lots of Ex-statuses
Posts: 318
I am visiting the SSL in a few weeks and I booked a "discounted" P fare that was ~$1000 TATL. Hopefully it's fine to breathe the same air as you $4K spenders :-)
canadiancow likes this.
Rowyourboat is offline  
Old Mar 8, 2018, 4:39 pm
  #1106  
 
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,951
Originally Posted by Rowyourboat
I am visiting the SSL in a few weeks and I booked a "discounted" P fare that was ~$1000 TATL. Hopefully it's fine to breathe the same air as you $4K spenders :-)
TAUNT
Jumper Jack is offline  
Old Mar 18, 2018, 7:16 pm
  #1107  
 
Join Date: Nov 2015
Location: YYZ
Programs: AC E75K, NEXUS/GE
Posts: 31
Flying out next Monday on LH471, but purchased on 014 ticket numbers. Will I have access to the Signature Suite?
filthycasual is offline  
Old Mar 18, 2018, 7:16 pm
  #1108  
A FlyerTalk Posting Legend
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,302
Originally Posted by filthycasual
Flying out next Monday on LH471, but purchased on 014 ticket numbers. Will I have access to the Signature Suite?
No
canadiancow is offline  
Old Mar 18, 2018, 7:20 pm
  #1109  
 
Join Date: Nov 2015
Location: YYZ
Programs: AC E75K, NEXUS/GE
Posts: 31
Thanks. Guess I'm buying AC next time.
filthycasual is offline  
Old Mar 18, 2018, 7:32 pm
  #1110  
 
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
Originally Posted by filthycasual
Thanks. Guess I'm buying AC next time.
That’s the whole point.
jasdou is offline  


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