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New VIP lounge YYZ int'l: Air Canada Signature Suite

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Old Dec 2, 2017, 8:59 pm
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Last edit by: canadiancow
As per AC Signature Suite page - July 2, 2021

* Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. Only Aeroplan flight rewards booked as a Business Class Flexible Reward or a First Class Flexible Reward in J, C, D, Z, P, I booking classes are eligible for access. All bookings in R class (including, but not limited to, eUpgrades, Last-Minute Upgrades, and AC Bid Upgrades), Aeroplan flight rewards booked as a Business Class Lowest Reward or a First Class Lowest Reward, Star Alliance Upgrade Awards, Business Class flight rewards booked and ticketed by partner airlines, and I (including Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.

https://www.aircanada.com/ca/en/aco/home/fly/premium-services/signature-suite.html

canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1

Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
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New VIP lounge YYZ int'l: Air Canada Signature Suite

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Old Dec 2, 2017, 12:13 am
  #511  
 
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat HyattD AMEXCenturion SerenaPlat TalkBoard Founding Member
Posts: 8,963
I just figured everyone was in the lounge for an hour, two or three before walking to the gate.
How does it matter that it is 15 minutes earlier?
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Old Dec 2, 2017, 5:34 am
  #512  
 
Join Date: Oct 2013
Location: YEG
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Posts: 2,901
I think the calculations might be a bit flawed, if you are trying to calculate maximum occupancy. A 3 hr delay with trip-7 will have a bigger impact on occupancy than a 15 minute average delay.

if you go with a 15 minute average delay, shouldn't your formula assume each passenger will spend an extra 15 minutes in the lounge (planned time plus delay time)? This answers Dorian's question with regards to affect on occupancy.

When I was in the Polaris Lounge, they were announcing flight boarding and delay.
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Old Dec 2, 2017, 7:52 am
  #513  
 
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,154
Originally Posted by YEG_SE4Life
I think the calculations might be a bit flawed, if you are trying to calculate maximum occupancy. A 3 hr delay with trip-7 will have a bigger impact on occupancy than a 15 minute average delay.

if you go with a 15 minute average delay, shouldn't your formula assume each passenger will spend an extra 15 minutes in the lounge (planned time plus delay time)? This answers Dorian's question with regards to affect on occupancy.

When I was in the Polaris Lounge, they were announcing flight boarding and delay.
The columns that are in the spreadsheet (and kudos to Dorian for kicking off this joint math geek fest ) are the right starting point (stay for 1 hour, 2 hours, 3 hours) ... and certainly (for the 3 hour view) the right way to consider the worst case scenario.

However, I think a more realistic view is that there will always be a range of people in the lounge ... some will arrive early, others won't ... and I think that approach will nicely handle the worries about the delay time, too.

So, I added an extra column (I had to create my own copy of the spreadsheet, because the cow was so controlling with his copy ). This column assumes that ⅓ the guests will stay for 1 hour, ⅓ will stay for 2 hours, and ⅓ will stay for 3 hours. I was curious if that would nicely round out to the 2 hour average, but as these numbers are non-linear, it doesn't ... sometimes it's higher than the 2 hour col, and sometimes its lower. But I think it's a more realistic estimate.









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Old Dec 2, 2017, 8:24 am
  #514  
 
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
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DUB has 27 J seats (A330) and EZE has 40J (currently 77W)

There are also non-daily flights missing: DXB, CPH.

Last edited by ChrisA330; Dec 2, 2017 at 8:32 am
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Old Dec 2, 2017, 8:52 am
  #515  
 
Join Date: Jun 1999
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Originally Posted by ChrisA330
DUB has 27 J seats (A330) and EZE has 40J (currently 77W)

There are also non-daily flights missing: DXB, CPH.
I pulled the Dec 1 metal, not know what was typical on the routes.

Ya, sucks having to figure in non-daily missions...but really should be done.
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Old Dec 2, 2017, 9:03 am
  #516  
 
Join Date: May 2012
Location: Toronto
Programs: AC*SE100K 1MM, Little Lebowski Urban Achiever
Posts: 735
It's pretty sweet in here

Should there be a new thread 'I'm Sitting in the Air Canada Signature Suite'?. In all seriousness, this lounge is pretty fabulous. Apparently it has only been open for 24 hours. With my luck I'm usually travelling the day before something like this opens.
LockheedElectra is online now  
Old Dec 2, 2017, 9:25 am
  #517  
 
Join Date: Nov 2012
Location: BGI (ex-YYC, YYZ)
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Posts: 1,701
No shower tho...
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Old Dec 2, 2017, 9:30 am
  #518  
 
Join Date: May 2012
Location: Toronto
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Posts: 735
True, no showers, but it is set up more like a high end restaurant. The food is very good.
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Old Dec 2, 2017, 9:31 am
  #519  
 
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,154
Crowded? Empty?
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Old Dec 2, 2017, 9:34 am
  #520  
 
Join Date: Jul 2005
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Originally Posted by ChrisA330
DUB has 27 J seats (A330) and EZE has 40J (currently 77W)

There are also non-daily flights missing: DXB, CPH.
Also missing MAD, TLV, ZRH.

I also wonder with that analysis, if the lounge would be severely overcrowded if they included other *A carriers to use it, primarily the evening bank with LH, SN, OS. (And maybe LO, TP, TK if AC likes them).
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Old Dec 2, 2017, 9:50 am
  #521  
 
Join Date: Jan 2010
Location: SFO
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I complied the schedule data for July 2018 (as summer schedule often has more flights). I included all the Asia flights as well. Also included new seasonal destination of KEF and SNN as I assume they also are getting access. I also indicated operating day for each flight (Day1 = Monday, Day7 = Sunday).

Code:
Flight,Destination,DepartureTime,Equipment,JSeats,Day1,Day2,Day3,Day4,Day5,Day6,Day7
AC868,LHR,09:10,789,30,X,X,X,X,X,X,X
AC015,HKG,10:00,77L,40,X,X,X,X,X,X,X
AC027,PVG,13:00,77W,40,X,X,X,X,X,X,X
AC001,HND,13:45,77W,40,X,X,X,X,X,X,X
AC061,ICN,13:45,789,30,X,X,X,X,X,X,X
AC031,PEK,14:55,77W,40,X,X,X,X,X,X,X
AC872,FRA,16:40,77W,40,X,X,X,X,X,X,X
AC084,TLV,16:40,789,30,X,X,X,X,X,X,X
AC846,MUC,17:55,789,30,X,X,X,X,X,X,X
AC878,ZRH,18:20,77W,40,X,X,X,X,X,X,X
AC856,LHR,18:35,77W,40,X,X,X,X,X,X,X
AC836,MAD,18:45,789,30,X,X,X,X,X,X,X
AC882,CPH,19:25,77W,40,X,X,X,X,X,X,X
AC094,EZE,19:30,789,30,X,,X,,X,,
AC880,CDG,19:35,77P,28,X,X,X,X,X,X,X
AC092,SCL,20:20,789,30,,X,X,X,,X,X
AC848,LHR,20:40,77W,40,X,X,X,X,X,X,X
AC824,AMS,20:45,789,30,X,X,X,X,X,X,X
AC890,FCO,20:45,77P,28,X,X,X,X,X,X,X
AC894,MXP,20:55,789,30,X,X,X,X,X,X,X
AC046,BOM,21:35,789,30,X,,X,,X,,X
AC876,FRA,21:40,77L,40,X,X,X,X,X,X,X
AC042,DEL,22:00,789,30,X,X,X,X,X,X,X
AC820,SNN,22:00,7M8,16,,X,,X,X,,X
AC056,DXB,23:05,789,30,,X,,X,,X,
AC842,DUB,23:10,333,27,X,X,X,X,X,X,X
AC858,LHR,23:10,77W,40,X,X,X,X,X,X,X
AC090,GRU,23:15,789,30,X,X,X,X,X,X,X
AC816,KEF,23:25,7M8,16,X,,X,X,,X,
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Old Dec 2, 2017, 9:54 am
  #522  
 
Join Date: May 2012
Location: Toronto
Programs: AC*SE100K 1MM, Little Lebowski Urban Achiever
Posts: 735
Originally Posted by canopus27
Crowded? Empty?
Reasonably full, I wouldn't say crowded, no problem getting a seat either in the sit down restaurant, or around the buffet/bar area.
LockheedElectra is online now  
Old Dec 2, 2017, 10:26 am
  #523  
 
Join Date: Jan 2005
Location: YOW
Programs: AC SEMM; AA,DL, Hyatt and Starwood. Ex-status:SQ PPS,CSA,Hilton,AA,UA
Posts: 743
Originally Posted by montrealer
[crude assumptions] that's over 400 potential visitors jockeying for space at dinner-time. If they've got capacity to serve 100-150 at peak period, makes complete sense to cut that number down, at least to start, and figure out how many choose to come, when, and how long they linger.
Originally Posted by Dorian
Saying 'potentially 400' is terribly misleading. Those flight departures span over 6 hours.
Originally Posted by Dorian
Assuming 75% of seats in business class are revenue and every passenger goes to the lounge. [Great charts, with this and other assumptions, showing it's easy to get to 100-150+ at peak periods with plausible assumptions, but also very likely to be at a lot less most of the time.]
Originally Posted by Dorian
If they haven't produced far more advanced versions of these already they should shut down.
Great to see a vast improvement on my super-crude analysis! I expect AC has built models like Dorian's, and therefore verified that 150 is a not unreasonable occupancy cap. And probably concluded, quite reasonably, that since the output is pretty sensitive to assumptions on take-up and amount of time spent (esp. will eligible travelers stop in if they happen to have time, or will they adjust their airport arrival -- and travel plans -- to make time to have dinner so they can sleep longer on the plane x-Atlantic in particular). Therefore it's sensible decisionmaking on their part to put their emphasis on managing the effect of the uncertainty rather than fully predicting it, by setting restrictive entry requirements and getting some real data.
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Old Dec 2, 2017, 11:32 am
  #524  
 
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Originally Posted by D582
I complied the schedule data for July 2018 (as summer schedule often has more flights). I included all the Asia flights as well. Also included new seasonal destination of KEF and SNN as I assume they also are getting access. I also indicated operating day for each flight (Day1 = Monday, Day7 = Sunday).

Code:
Flight,Destination,DepartureTime,Equipment,JSeats,Day1,Day2,Day3,Day4,Day5,Day6,Day7
AC868,LHR,09:10,789,30,X,X,X,X,X,X,X
AC015,HKG,10:00,77L,40,X,X,X,X,X,X,X
AC027,PVG,13:00,77W,40,X,X,X,X,X,X,X
AC001,HND,13:45,77W,40,X,X,X,X,X,X,X
AC061,ICN,13:45,789,30,X,X,X,X,X,X,X
AC031,PEK,14:55,77W,40,X,X,X,X,X,X,X
AC872,FRA,16:40,77W,40,X,X,X,X,X,X,X
AC084,TLV,16:40,789,30,X,X,X,X,X,X,X
AC846,MUC,17:55,789,30,X,X,X,X,X,X,X
AC878,ZRH,18:20,77W,40,X,X,X,X,X,X,X
AC856,LHR,18:35,77W,40,X,X,X,X,X,X,X
AC836,MAD,18:45,789,30,X,X,X,X,X,X,X
AC882,CPH,19:25,77W,40,X,X,X,X,X,X,X
AC094,EZE,19:30,789,30,X,,X,,X,,
AC880,CDG,19:35,77P,28,X,X,X,X,X,X,X
AC092,SCL,20:20,789,30,,X,X,X,,X,X
AC848,LHR,20:40,77W,40,X,X,X,X,X,X,X
AC824,AMS,20:45,789,30,X,X,X,X,X,X,X
AC890,FCO,20:45,77P,28,X,X,X,X,X,X,X
AC894,MXP,20:55,789,30,X,X,X,X,X,X,X
AC046,BOM,21:35,789,30,X,,X,,X,,X
AC876,FRA,21:40,77L,40,X,X,X,X,X,X,X
AC042,DEL,22:00,789,30,X,X,X,X,X,X,X
AC820,SNN,22:00,7M8,16,,X,,X,X,,X
AC056,DXB,23:05,789,30,,X,,X,,X,
AC842,DUB,23:10,333,27,X,X,X,X,X,X,X
AC858,LHR,23:10,77W,40,X,X,X,X,X,X,X
AC090,GRU,23:15,789,30,X,X,X,X,X,X,X
AC816,KEF,23:25,7M8,16,X,,X,X,,X,
Do you have access to historical OTP data? Preferably daily in minutes, but I can work around it (see if you got actual departure times, I'll work it out).
SparseFlyer is offline  
Old Dec 2, 2017, 11:40 am
  #525  
 
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,958
Keep up the good work on the analysis!! I am sure AC will reward you all with some flights, or upgrade credits or passes to this new fab lounge!

I didnt think I would be through YYZ for a while, but just booked a flight next week to TLV- so will get to check it out! Looking forward to it!
Plumber is offline  


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