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Branded Fares; AC changes booking classes/fare classes for Tango & Flex

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Old Oct 2, 2017, 8:39 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: canadiancow
What are Branded Fares?

Branded Fares (also called Fare Families) are the concept of airlines grouping fares together that share the same characteristics - for example, penalties (changes, refunds), baggage allowance, seat selection (none, paid, or free), mileage accrual, in-flight meals, priority airport services (boarding, check-in) etc.

Air Canada's Branded Fares: The Past

Air Canada has long utilised the concept of Branded Fares, primarily in its Economy Cabin. At present, there are three brands that people are familiar with: Tango, Flex, and Latitude.

In the past, AC has used other brands, including Tango Plus, Latitude Plus, Leisure, Tourist, and Relax & Return.

Until late September 2017, the fare brand was exclusively controlled by the 'booking class' (also called fare class, or the more technical term RBD - reservation booking designator) on each flight segment.

Air Canada's current Economy fare structure is: Y B M U H Q V W G S T L A K

Latitude is Y B
Flex was M U H Q V (W G for domestic and US flights)
Tango was (W G for international fights) S T L A K.

For example, if you were booking an itinerary within Canada or between Canada and the US, and wanted a Flex fare, all you needed to worry about was that each flight was booking in G or higher.

Air Canada's Branded Fares: The Present

On 19 September 2017 at its Investor Day, Air Canada announced that it will be utilising the concept of Branded Fares much more.

All Air Canada fares in all markets have been assigned a 'brand code' as follows:

- Basic: BA
- Standard: TG
- Flex: FL
- Comfort: CO
- Latitude: LT
- Premium Economy Lowest: PL
- Premium Economy Flexible: PF
- Business Class Lowest: EL
- Business Class Flexible: EF

For domestic and US transborder fares, the brand code will appear at the end of the fare basis code (i.e. V3WCTG, V3WCFL etc.). On international fares, while the fares are assigned the brand codes within reservation systems, they will generally not appear on the fare basis code.

For flights within Canada and between Canada and the US, booking classes M U H Q V W G S T L K G will now be used for both Standard and Flex fares, in three possible ways:

1. A distinct separation will remain (i.e. M U H Q V W G always as Flex, S T L K G always as Standard)
2. Some booking classes will overlap (i.e. M U H Q V W G as Flex, and V W G S T L K G as Standard - V W G overlap the two brands)
3. All booking classes are both Flex and Standard.

Air Canada may change how they file fares in a specific market at any point in time.

An example for Toronto to Timmins is included below, showing how Standard and Flex fares are available through all booking classes:

Code:
YTO-YTS CXR-AC WED 01NOV17 CAD
 
 AC-ACK/TG - TANGO
 AC YTOYTS 01NOV17
 V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG
 1 A21ZATG A X 77.00 R15DE T22SE 21/1 -/ - 100
 2 L21ZATG L X 92.00 R15DE T22SE 21/1 -/ - 100
 3 T14WLATG T X 123.00 ---- 14/1 -/ - 100
 4 T14ZLATG T X 129.00 ---- 14/1 -/ - 100
 5 S10WLATG S X 154.00 ---- 10/1 -/ - 100
 6 S10ZLATG S X 159.00 ---- 10/1 -/ - 100
 7A G10WLATG G X 176.00 ---- 10/1 -/ - 100
 8A G10ZLATG G X 183.00 ---- 10/1 -/ - 100
 9A G5ZLATG G X 209.00 ---- 5/1 -/ - 100
 10A W7WLATG W X 228.00 ---- 7/1 -/ - 100‡
 11A W7ZLATG W X 234.00 ---- 7/1 -/ - 100‡
 12A G0ZLATG G X 239.00 ---- -/‡ -/ - 100
 13A V3WLATG V X 276.00 ---- 3/1 -/ - 100
 14A V3ZLATG V X 281.00 ---- 3/1 -/ - 100
 15A V0WLATG V X 293.00 ---- -/‡ -/ - 100
 16A V0ZLATG V X 303.00 ---- -/‡ -/ - 100
 17A Q0ZLATG Q X 330.00 ---- -/‡ -/ - 100
 18A H0ZLATG H X 389.00 ---- -/‡ -/ - 100
 19A U0ZLATG U X 430.00 ---- -/‡ -/ - 100
 20A M0ZLATG M X 500.00 ---- -/‡ -/ - 100
 
 AC-ACK/FL - FLEX
 AC YTOYTS 01NOV17
 V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG
 21A A21ZAFL A X 117.00 R15DE T22SE 21/1 -/ - 100
 22A L21ZAFL L X 132.00 R15DE T22SE 21/1 -/ - 100
 23A T14WLAFL T X 163.00 ---- 14/1 -/ - 100
 24A T14ZLAFL T X 169.00 ---- 14/1 -/ - 100
 25A S10WLAFL S X 194.00 ---- 10/1 -/ - 100‡
 26A S10ZLAFL S X 199.00 ---- 10/1 -/ - 100‡
 27I G10WLAFL G X 216.00 ---- 10/1 -/ - 100
 28I G10ZLAFL G X 223.00 ---- 10/1 -/ - 100
 29I G5ZLAFL G X 249.00 ---- 5/1 -/ - 100
 30I W7WLAFL W X 268.00 ---- 7/1 -/ - 100
 31I W7ZLAFL W X 274.00 ---- 7/1 -/ - 100
 32I G0ZLAFL G X 279.00 ---- -/‡ -/ - 100
 33I V3WLAFL V X 316.00 ---- 3/1 -/ - 100
 34I V3ZLAFL V X 321.00 ---- 3/1 -/ - 100
 35I V0WLAFL V X 333.00 ---- -/‡ -/ - 100
 36I V0ZLAFL V X 343.00 ---- -/‡ -/ - 100
 37I Q0ZLAFL Q X 370.00 ---- -/‡ -/ - 100
 38I H0ZLAFL H X 429.00 ---- -/‡ -/ - 100
 39I U0ZLAFL U X 470.00 ---- -/‡ -/ - 100
 40I M0ZLAFL M X 540.00 ---- -/‡ -/ - 100
 
 AC-ACK/LT - LATITUDE
 AC YTOYTS 01NOV17
 V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG‡
 41 B0ALT B X 594.00 ---- -/‡ -/ - 100‡
 42 Y0ALT Y X 655.00 ---- -/‡ -/ - 100
 43 Y Y X 1764.00 ---- - -/ - 1
 
 AC-ACK/EF - BUSINESS FLEXIBLE
 AC YTOYTS 01NOV17
 V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG
 44 J J‡X 1964.00 ---- - -/ - 1
 
 1* TRAVEL MUST BE NONSTOP OR DIRECT
 100* 1. YTO-YTS
How do I make sure I'm booking the fare type I want?

If booking on Air Canada's website, choosing the fare type in the search results should give you a fare in that category, regardless of the booking class letter.

Otherwise, you will need to check the fare basis codes for all flights on your ticket to ensure they should the correct suffix (TG for Standard, FL for Flex).

If you book flights using a corporate booking tool such as Concur or GetThere, you may want to check with your travel administrator that the site is properly configured to display the branded fares according to brand code and not booking class.

What about milage accrual on Aeroplan?

The Aeroplan website has not yet been updated to reflect accrual, however you should expect to earn miles based on the fare type purchased (i.e. a domestic Flex K fare should earn 100% and a Standard M fare should earn 25%).

What about milage accrual on other programmes?

No data is currently available to support this, but in the absence of changes listed by the respective programme, the expectation is flights will continue to earn on those programmes based on the booking class letter.

What about milage accrual to Aeroplan when the flight is booked as a codeshare (i.e. UA*AC) and operated by Air Canada?

No data is currently available to know what happens. Codeshares map to specific booking class letters, not fares.

What about international fares?

There have currently been no changes to international fares. Branding of these fares still exists, but Air Canada has a lot less flexibility in filing fares in specific markets (for example, Transatlantic fares that are covered by the A++ Joint Venture).

How can my travel agent book branded fares?

AC has a guide here which describes how a TA can book TG or FL branded fares: https://www.aircanada.com/content/da...de_v1.0_EN.pdf

Air Canada's Branded Fares: The Future

On 19 September 2017 at its Investor Day, Air Canada also announced it may introduce a new "ULCC" fare brand below Tango to respond to markets in which it faces competition from Ultra Low Cost Carriers, as well as a "Comfort" brand between Flex and Latitude. Watch this space for future developments.
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Branded Fares; AC changes booking classes/fare classes for Tango & Flex

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Old Oct 2, 2017, 8:39 pm
  #106  
 
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Originally Posted by yyznomad
Another reason why a wiki should be started for this thread.
Done.
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Old Oct 2, 2017, 8:49 pm
  #107  
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Originally Posted by D582
Done.
Nice! And that seems like a perfect example of where Flex is always* $40 more than Tango.

*I didn't compare every fare, just the top and bottom ones.

Miles and upgrade-without-copay are now just a surcharge.
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Old Oct 2, 2017, 8:55 pm
  #108  
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Originally Posted by D582
Done.
Very nice. ^
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Old Oct 3, 2017, 3:50 am
  #109  
 
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Originally Posted by D582
Done.
merci
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Old Oct 3, 2017, 5:59 am
  #110  
 
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Originally Posted by D582
Done.
Thank you. Very informative ^
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Old Oct 3, 2017, 6:16 am
  #111  
 
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How are these changes going to affect accumulation on partner *A programs? I assume you can now buy a domestic Tango M fare, which should only give 25% AQM and AE miles, but some other *A program may still be awarding 100% reward miles?

Edit - should have seen the new wiki up top!
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Old Oct 3, 2017, 6:46 am
  #112  
 
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Originally Posted by Jebby_ca
How are these changes going to affect accumulation on partner *A programs? I assume you can now buy a domestic Tango M fare, which should only give 25% AQM and AE miles, but some other *A program may still be awarding 100% reward miles?

Edit - should have seen the new wiki up top!
As always, "it depends". More specifically, you get what the other guys give you.

For your consideration, Last week I did a round trip with UA flight, and both legs have posted:



Code:
YHZ-YYZ AC FLEX   800
YYZ-ORD AC FLEX   435
ORD-PHX UA W      1439
PHX-SFO UA K      325 (50%)
SFO-YYZ AC TANGO  1127 (50%)
YYZ-YHZ AC TANGO  200 (25%)
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Old Oct 3, 2017, 1:07 pm
  #113  
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@Ewhoever created the wiki: Great job!^

If I were to suggest one change: What AC used to have weren't "branded fares". It used to have (and still has to a certain degree) "fare families" (Tango, Flex, Latitude).

The term "branded fares" is generally used to describe the practice of offering different products at different price points while using one and the same fare class.
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Old Oct 3, 2017, 2:23 pm
  #114  
 
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Originally Posted by Jasper2009
@Ewhoever created the wiki: Great job!^

If I were to suggest one change: What AC used to have weren't "branded fares". It used to have (and still has to a certain degree) "fare families" (Tango, Flex, Latitude).

The term "branded fares" is generally used to describe the practice of offering different products at different price points while using one and the same fare class.
Thank you!

Re: branded fares vs. fare families - it really depends who you ask. Sabre calls them Branded Fares, Amadeus calls them Fare Families, yet it is the same thing.
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Old Oct 3, 2017, 3:07 pm
  #115  
 
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Originally Posted by D582
Thank you!

Re: branded fares vs. fare families - it really depends who you ask. Sabre calls them Branded Fares, Amadeus calls them Fare Families, yet it is the same thing.
Is there such a thing as fare cousins? Or second relatives?
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Old Oct 3, 2017, 3:30 pm
  #116  
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Originally Posted by SparseFlyer
Is there such a thing as fare cousins? Or second relatives?
Not yet.
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Old Oct 3, 2017, 3:31 pm
  #117  
 
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Originally Posted by Stranger
Not yet.
Cant wait lol
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Old Oct 3, 2017, 5:14 pm
  #118  
 
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Grear job on the wiki! FT at its finest ^
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Old Oct 3, 2017, 5:38 pm
  #119  
 
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Originally Posted by canadiancow

It's no longer "Tango is cheaper than Flex".

They share all the same fare classes now. If you want Flex, there's a surcharge. The end.

It makes much more sense for AC to do it this way.
Yes, I begrudgingly agree with you. But wow, it certainly hurts those of us with certain corporate policies baked into Concur.
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Old Oct 3, 2017, 6:03 pm
  #120  
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Originally Posted by j_the_p
Yes, I begrudgingly agree with you. But wow, it certainly hurts those of us with certain corporate policies baked into Concur.
That's probably the goal.

If your policy is "lowest fare", they don't want to give you the benefits. It doesn't matter if it's a last minute M..TG fare. If you want the benefits, buy the M..FL.

I know people who deliberately wait until the flight only has Flex (or high Flex), specifically because at that time, it will be "in policy". They will no longer be able to do this.

At the same time, this should eliminate the "Tango is $100 and Flex is $800" complaints we often see. If there's K..TG, there will likely be K..FL too, making the "Flex surcharge" much easier to swallow.
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