Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Air Canada | Aeroplan
Reload this Page >

Branded Fares; AC changes booking classes/fare classes for Tango & Flex

Community
Wiki Posts
Search
Old Oct 2, 2017, 8:39 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: canadiancow
What are Branded Fares?

Branded Fares (also called Fare Families) are the concept of airlines grouping fares together that share the same characteristics - for example, penalties (changes, refunds), baggage allowance, seat selection (none, paid, or free), mileage accrual, in-flight meals, priority airport services (boarding, check-in) etc.

Air Canada's Branded Fares: The Past

Air Canada has long utilised the concept of Branded Fares, primarily in its Economy Cabin. At present, there are three brands that people are familiar with: Tango, Flex, and Latitude.

In the past, AC has used other brands, including Tango Plus, Latitude Plus, Leisure, Tourist, and Relax & Return.

Until late September 2017, the fare brand was exclusively controlled by the 'booking class' (also called fare class, or the more technical term RBD - reservation booking designator) on each flight segment.

Air Canada's current Economy fare structure is: Y B M U H Q V W G S T L A K

Latitude is Y B
Flex was M U H Q V (W G for domestic and US flights)
Tango was (W G for international fights) S T L A K.

For example, if you were booking an itinerary within Canada or between Canada and the US, and wanted a Flex fare, all you needed to worry about was that each flight was booking in G or higher.

Air Canada's Branded Fares: The Present

On 19 September 2017 at its Investor Day, Air Canada announced that it will be utilising the concept of Branded Fares much more.

All Air Canada fares in all markets have been assigned a 'brand code' as follows:

- Basic: BA
- Standard: TG
- Flex: FL
- Comfort: CO
- Latitude: LT
- Premium Economy Lowest: PL
- Premium Economy Flexible: PF
- Business Class Lowest: EL
- Business Class Flexible: EF

For domestic and US transborder fares, the brand code will appear at the end of the fare basis code (i.e. V3WCTG, V3WCFL etc.). On international fares, while the fares are assigned the brand codes within reservation systems, they will generally not appear on the fare basis code.

For flights within Canada and between Canada and the US, booking classes M U H Q V W G S T L K G will now be used for both Standard and Flex fares, in three possible ways:

1. A distinct separation will remain (i.e. M U H Q V W G always as Flex, S T L K G always as Standard)
2. Some booking classes will overlap (i.e. M U H Q V W G as Flex, and V W G S T L K G as Standard - V W G overlap the two brands)
3. All booking classes are both Flex and Standard.

Air Canada may change how they file fares in a specific market at any point in time.

An example for Toronto to Timmins is included below, showing how Standard and Flex fares are available through all booking classes:

Code:
YTO-YTS CXR-AC WED 01NOV17 CAD
 
 AC-ACK/TG - TANGO
 AC YTOYTS 01NOV17
 V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG
 1 A21ZATG A X 77.00 R15DE T22SE 21/1 -/ - 100
 2 L21ZATG L X 92.00 R15DE T22SE 21/1 -/ - 100
 3 T14WLATG T X 123.00 ---- 14/1 -/ - 100
 4 T14ZLATG T X 129.00 ---- 14/1 -/ - 100
 5 S10WLATG S X 154.00 ---- 10/1 -/ - 100
 6 S10ZLATG S X 159.00 ---- 10/1 -/ - 100
 7A G10WLATG G X 176.00 ---- 10/1 -/ - 100
 8A G10ZLATG G X 183.00 ---- 10/1 -/ - 100
 9A G5ZLATG G X 209.00 ---- 5/1 -/ - 100
 10A W7WLATG W X 228.00 ---- 7/1 -/ - 100‡
 11A W7ZLATG W X 234.00 ---- 7/1 -/ - 100‡
 12A G0ZLATG G X 239.00 ---- -/‡ -/ - 100
 13A V3WLATG V X 276.00 ---- 3/1 -/ - 100
 14A V3ZLATG V X 281.00 ---- 3/1 -/ - 100
 15A V0WLATG V X 293.00 ---- -/‡ -/ - 100
 16A V0ZLATG V X 303.00 ---- -/‡ -/ - 100
 17A Q0ZLATG Q X 330.00 ---- -/‡ -/ - 100
 18A H0ZLATG H X 389.00 ---- -/‡ -/ - 100
 19A U0ZLATG U X 430.00 ---- -/‡ -/ - 100
 20A M0ZLATG M X 500.00 ---- -/‡ -/ - 100
 
 AC-ACK/FL - FLEX
 AC YTOYTS 01NOV17
 V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG
 21A A21ZAFL A X 117.00 R15DE T22SE 21/1 -/ - 100
 22A L21ZAFL L X 132.00 R15DE T22SE 21/1 -/ - 100
 23A T14WLAFL T X 163.00 ---- 14/1 -/ - 100
 24A T14ZLAFL T X 169.00 ---- 14/1 -/ - 100
 25A S10WLAFL S X 194.00 ---- 10/1 -/ - 100‡
 26A S10ZLAFL S X 199.00 ---- 10/1 -/ - 100‡
 27I G10WLAFL G X 216.00 ---- 10/1 -/ - 100
 28I G10ZLAFL G X 223.00 ---- 10/1 -/ - 100
 29I G5ZLAFL G X 249.00 ---- 5/1 -/ - 100
 30I W7WLAFL W X 268.00 ---- 7/1 -/ - 100
 31I W7ZLAFL W X 274.00 ---- 7/1 -/ - 100
 32I G0ZLAFL G X 279.00 ---- -/‡ -/ - 100
 33I V3WLAFL V X 316.00 ---- 3/1 -/ - 100
 34I V3ZLAFL V X 321.00 ---- 3/1 -/ - 100
 35I V0WLAFL V X 333.00 ---- -/‡ -/ - 100
 36I V0ZLAFL V X 343.00 ---- -/‡ -/ - 100
 37I Q0ZLAFL Q X 370.00 ---- -/‡ -/ - 100
 38I H0ZLAFL H X 429.00 ---- -/‡ -/ - 100
 39I U0ZLAFL U X 470.00 ---- -/‡ -/ - 100
 40I M0ZLAFL M X 540.00 ---- -/‡ -/ - 100
 
 AC-ACK/LT - LATITUDE
 AC YTOYTS 01NOV17
 V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG‡
 41 B0ALT B X 594.00 ---- -/‡ -/ - 100‡
 42 Y0ALT Y X 655.00 ---- -/‡ -/ - 100
 43 Y Y X 1764.00 ---- - -/ - 1
 
 AC-ACK/EF - BUSINESS FLEXIBLE
 AC YTOYTS 01NOV17
 V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG
 44 J J‡X 1964.00 ---- - -/ - 1
 
 1* TRAVEL MUST BE NONSTOP OR DIRECT
 100* 1. YTO-YTS
How do I make sure I'm booking the fare type I want?

If booking on Air Canada's website, choosing the fare type in the search results should give you a fare in that category, regardless of the booking class letter.

Otherwise, you will need to check the fare basis codes for all flights on your ticket to ensure they should the correct suffix (TG for Standard, FL for Flex).

If you book flights using a corporate booking tool such as Concur or GetThere, you may want to check with your travel administrator that the site is properly configured to display the branded fares according to brand code and not booking class.

What about milage accrual on Aeroplan?

The Aeroplan website has not yet been updated to reflect accrual, however you should expect to earn miles based on the fare type purchased (i.e. a domestic Flex K fare should earn 100% and a Standard M fare should earn 25%).

What about milage accrual on other programmes?

No data is currently available to support this, but in the absence of changes listed by the respective programme, the expectation is flights will continue to earn on those programmes based on the booking class letter.

What about milage accrual to Aeroplan when the flight is booked as a codeshare (i.e. UA*AC) and operated by Air Canada?

No data is currently available to know what happens. Codeshares map to specific booking class letters, not fares.

What about international fares?

There have currently been no changes to international fares. Branding of these fares still exists, but Air Canada has a lot less flexibility in filing fares in specific markets (for example, Transatlantic fares that are covered by the A++ Joint Venture).

How can my travel agent book branded fares?

AC has a guide here which describes how a TA can book TG or FL branded fares: https://www.aircanada.com/content/da...de_v1.0_EN.pdf

Air Canada's Branded Fares: The Future

On 19 September 2017 at its Investor Day, Air Canada also announced it may introduce a new "ULCC" fare brand below Tango to respond to markets in which it faces competition from Ultra Low Cost Carriers, as well as a "Comfort" brand between Flex and Latitude. Watch this space for future developments.
Print Wikipost

Branded Fares; AC changes booking classes/fare classes for Tango & Flex

Thread Tools
 
Search this Thread
 
Old Oct 18, 2017, 12:13 pm
  #256  
FlyerTalk Evangelist
Original Poster
 
Join Date: Jun 2003
Location: YYC
Posts: 23,791
Originally Posted by canadiancow
I'll indulge you, but as I said, some of my bookings don't even have links to the overview window. I'm not suggesting it never works, just that it doesn't work for any of my 6 bookings.
OK. Seems we are talking apples and oranges.

You are looking at existing bookings. In which case you are right and idetailed fare rules do not show. Overview does.

I was looking at new bookings and the detailed fare rules do show.

Maybe they don't want you to find detailed rules after you already purchased?
Stranger is offline  
Old Oct 18, 2017, 2:01 pm
  #257  
Marriott Contributor Badge
 
Join Date: Apr 2012
Location: Canada
Programs: AC E50k, A3*G, UA*S, MR Titanium, HHonors Gold, Carlson Gold, NEXUS
Posts: 3,669
Originally Posted by canadiancow
I'll indulge you, but as I said, some of my bookings don't even have links to the overview window. I'm not suggesting it never works, just that it doesn't work for any of my 6 bookings.

CreatePNRServlet gives me rental car offers.
FetchPNRServlet gives me a lot, including the change fee, but no detailed fare rules.
Those overview windows are fishy too. I have TXL-FRA-YVR-YEG-YYC-LHR-TXL in PY. It had to be split into 4 parts to book online (TXL-YVR,YVR-YEG,YEG-YYC,YYC-TXL), and so when I click on the information button for TXL-YVR, I get nonref. When I click on info for YVR-YEG, I get fully refundable. It's fared as TXL-YEG-TXL
pewpew is offline  
Old Oct 19, 2017, 7:40 am
  #258  
 
Join Date: Jun 2008
Location: YYT
Programs: Altitude SEMM
Posts: 412
Fare class question

The AC website is showing V as a "Tango" fare for a flight I am looking at. Any idea why this would be?
Attached Images  
Livyer is offline  
Old Oct 19, 2017, 7:47 am
  #259  
 
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,358
Check this thread out.

Branded Fares; AC changes booking classes/fare classes for Tango & Flex
ChrisA330 is online now  
Old Oct 19, 2017, 8:18 am
  #260  
 
Join Date: Jun 2008
Location: YYT
Programs: Altitude SEMM
Posts: 412
Originally Posted by ChrisA330
Egad! Haven't booked/flown for a couple of months, so wasn't following this. Thanks.
j_the_p likes this.
Livyer is offline  
Old Oct 21, 2017, 3:06 pm
  #261  
 
Join Date: Mar 2015
Location: YVR
Posts: 1,076
Sorry if this has been discussed in one of the many posts.

Has there been any data points regarding mileage accrual on partner FFPs?
pentiumvi is offline  
Old Oct 22, 2017, 6:55 am
  #262  
 
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Originally Posted by pentiumvi
Sorry if this has been discussed in one of the many posts.

Has there been any data points regarding mileage accrual on partner FFPs?
I am curious about this.

More specifically for Flex (K-S) fares with UA connections.
SparseFlyer is offline  
Old Oct 23, 2017, 8:09 pm
  #263  
 
Join Date: Jan 2014
Location: SFO
Programs: OZ Diamond/*G, IHG Diamond Amb, Hilton Gold
Posts: 2,239
Originally Posted by pentiumvi
Sorry if this has been discussed in one of the many posts.

Has there been any data points regarding mileage accrual on partner FFPs?
I hope they don't start doing the thing TAP Portugal does where they change the fare class to some non-earning fare class before sending it over to the partner FFP for discount fares.
1353513636 is offline  
Old Oct 23, 2017, 10:25 pm
  #264  
FlyerTalk Evangelist
Original Poster
 
Join Date: Jun 2003
Location: YYC
Posts: 23,791
Originally Posted by 1353513636
I hope they don't start doing the thing TAP Portugal does where they change the fare class to some non-earning fare class before sending it over to the partner FFP for discount fares.
???

Mind explaining in understandable language?
Stranger is offline  
Old Oct 24, 2017, 12:58 am
  #265  
Marriott Contributor Badge
 
Join Date: Apr 2012
Location: Canada
Programs: AC E50k, A3*G, UA*S, MR Titanium, HHonors Gold, Carlson Gold, NEXUS
Posts: 3,669
Originally Posted by Stranger
???

Mind explaining in understandable language?
Buy the cheapest fare from TP. The website says it's a mileage accruing fare. When it doesn't post, your FFP says it wasn't a mileage accruing fare.

https://www.flyertalk.com/forum/other-european-airlines/1859313-warning-tap-changes-fare-class-discount-tickets.html
pewpew is offline  
Old Oct 24, 2017, 9:15 am
  #266  
FlyerTalk Evangelist
Original Poster
 
Join Date: Jun 2003
Location: YYC
Posts: 23,791
Originally Posted by pewpew
Buy the cheapest fare from TP. The website says it's a mileage accruing fare. When it doesn't post, your FFP says it wasn't a mileage accruing fare.

https://www.flyertalk.com/forum/othe...t-tickets.html
That case looks like a branded fare issue, with the web site of the program to which miles were to be credited not properly updated.

I have an issue with a code share on a TAP-issued ticket, P fare. BP of the flown airline shows P. Aeroplan shows P gets 100% of the miles. However so far (after six months or more of back and forth) the operating airline continues claiming the fare in question earns 0 miles.

Admittedly price was good though. Still, not sure if I would have bought that ticket if knowing they would not credit the miles.
Stranger is offline  
Old Oct 25, 2017, 12:11 pm
  #267  
 
Join Date: Dec 2002
Location: Toronto, ON, CANADA
Programs: AC SE100K, Marriott Bonvoy LTE
Posts: 1,881
Seems like with the new branded fares, AC has introduced new eUpgrade surcharges for domestic itineraries.

https://www.aircanada.com/ca/en/aco/...ade-offer.html
Jebby_ca is offline  
Old Oct 25, 2017, 1:07 pm
  #268  
Original Member
 
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,321
Originally Posted by Jebby_ca
Seems like with the new branded fares, AC has introduced new eUpgrade surcharges for domestic itineraries.

https://www.aircanada.com/ca/en/aco/...ade-offer.html
yes but essentially this is adding to what you can do (ie. upgrade cheap what used to be Tango only fares some of which are now Flex) and not adding cost to what you used to be able to (and still can) do.
BlondeBomber is offline  
Old Oct 25, 2017, 7:37 pm
  #269  
 
Join Date: Jun 2005
Posts: 329
These branded fares are annoying me. $745 r/t YWGYYC in V class Tango

Seems to me that for $750 bucks I should get more than Tango fare features.

These not long ago were Flex prices.
dodgy is offline  
Old Oct 25, 2017, 8:12 pm
  #270  
 
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,417
Originally Posted by dodgy
These branded fares are annoying me. $745 r/t YWGYYC in V class Tango

Seems to me that for $750 bucks I should get more than Tango fare features.

These not long ago were Flex prices.
Yes, exactly.
This whole thing is making my head spin. Specially when I have to use a OTA.
So now low flex, formerly Tango accrues 100% miles but requires co-pay for eupg. And AC sends out an email this week for a change they already implemented.
vernonc is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.