A shout out to the crew of ac8844 today and the station staff at yyt
Jul 11, 2017, 8:57 am
#16
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
My experience was with my non-electronic, far from elaborate raincoat that had slipped between armrest and wall while using it as a cushion, and remained aboard when I arrived in HKG. Despite supplying the flight, date, city, and seat number to AC and DMing with them for about a week, during which they were "looking for it", it was clear they were doing nothing of the kind, and it was languishing in lost property at the airport. One call by AC check in (on my return flight) and I had a room number in the basement to go to, where a guy in a room filled floor to ceiling with lost property had my raincoat on his desk.
So, I concur that lost property is not necessarily purloined property, but AC (institutionally) does a supremely crappy job assisting passengers to be reunited with it, despite individual AC employees doing personally good jobs.
So, I concur that lost property is not necessarily purloined property, but AC (institutionally) does a supremely crappy job assisting passengers to be reunited with it, despite individual AC employees doing personally good jobs.
Jul 11, 2017, 11:44 am
#17
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,813
You wouldn't want to know how many expensive DSLRs with lens kits (we're talking 3-4-5 lenses) go unclaimed every month then... It's rather mind boggling. People think that things get lost and they get stolen, so they never actually try to get their things back. I can tell you that a lot of the people working in the airline industry are very passionate about what they do and would never lose their job for trinkets, even expensive ones. The weirdest and apparently most insignificant things get returned, but they often go unclaimed. But there's a literal tonne of lost objects that are left for dead that could've been reunited with their owners had they tried.
Jul 11, 2017, 11:48 am
#18
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,813
My experience was with my non-electronic, far from elaborate raincoat that had slipped between armrest and wall while using it as a cushion, and remained aboard when I arrived in HKG. Despite supplying the flight, date, city, and seat number to AC and DMing with them for about a week, during which they were "looking for it", it was clear they were doing nothing of the kind, and it was languishing in lost property at the airport. One call by AC check in (on my return flight) and I had a room number in the basement to go to, where a guy in a room filled floor to ceiling with lost property had my raincoat on his desk.
So, I concur that lost property is not necessarily purloined property, but AC (institutionally) does a supremely crappy job assisting passengers to be reunited with it, despite individual AC employees doing personally good jobs.
So, I concur that lost property is not necessarily purloined property, but AC (institutionally) does a supremely crappy job assisting passengers to be reunited with it, despite individual AC employees doing personally good jobs.
(From the website talking about lost items):
On an airplane (including lost luggage) must contact the airline directly.
On the UP Express: Must file a Lost & Found report at
Jul 11, 2017, 11:50 am
#19
Join Date: May 2003
Location: YEG
Programs: AC E50 MM, WJ Gold, Marriott Titanium Elite Lifetime
Posts: 3,082
Interestingly enough, several years ago my Bose headphones were returned in YYZ after being left in the seat pocket, have also had them returned in YHZ as well. I stopped leaving them after the YYZ incident.
