AQD not posting
#556
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,802
#558
Join Date: Nov 2013
Location: YOW
Programs: AC SE, Marriott Platinum
Posts: 395
#561
Join Date: Mar 2020
Programs: AC 75k
Posts: 704
Apologies if this has previously been posted elsewhere but couldn't find it.
I recently redeemed a voucher from flight cancellation and completed the trip. AQD in Altitude is just showing my overcharges, and the original flight cost is not showing. Where I had expected it to be handled the old way with ticket #, they had actually just treated the new flight as a change to the original booking, even keeping the same reference code, so I expected it to all roll in. Will see if this self corrects.
Also, is there supposed to be a bonus for eUpgrades redeemed? I seem to remember reading that somewhere, just can't find it. Months out, there is nothing showing for flights earlier this year.
I recently redeemed a voucher from flight cancellation and completed the trip. AQD in Altitude is just showing my overcharges, and the original flight cost is not showing. Where I had expected it to be handled the old way with ticket #, they had actually just treated the new flight as a change to the original booking, even keeping the same reference code, so I expected it to all roll in. Will see if this self corrects.
Also, is there supposed to be a bonus for eUpgrades redeemed? I seem to remember reading that somewhere, just can't find it. Months out, there is nothing showing for flights earlier this year.
#562
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,759
It won't. Fill in the AQD discrepancy form (see the wiki). Audrey and Diana are usually quite good at getting these things sorted promptly.
No idea what you're referring to. Although that's a discussion for one of the eUp threads.
Also, is there supposed to be a bonus for eUpgrades redeemed? I seem to remember reading that somewhere, just can't find it. Months out, there is nothing showing for flights earlier this year.
#563
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
No Diana that I can recall. Courtney was replying for a while. At least I know she was real. AC could also be employing one of those bots I've seen at TPE or the more animated one I met at ICN.
#564
Join Date: Mar 2020
Programs: AC 75k
Posts: 704
Thanks guys. Adam made me go digging again - it isn't where I thought it would be.
NOW I understand. AQD for eUpgrade Add-ons, which of course makes sense since you get AQD for the fare related $$ spent.
Not all that important really, I am always way ahead on AQD by about 2:1 to AQM/S qualifying. I need to get more strategic.
NOW I understand. AQD for eUpgrade Add-ons, which of course makes sense since you get AQD for the fare related $$ spent.
Not all that important really, I am always way ahead on AQD by about 2:1 to AQM/S qualifying. I need to get more strategic.
#567
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,313
How long is AQD taking these days?
My 0745 PDT flight on the 11th posted AQM before 0200 PDT on the 13th (so under 40 hours, which is the fastest I've ever seen for AC metal), but the AQD is still missing.
My 0745 PDT flight on the 11th posted AQM before 0200 PDT on the 13th (so under 40 hours, which is the fastest I've ever seen for AC metal), but the AQD is still missing.