Old Jul 29, 2017, 10:33 pm
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AQD not posting

Old Dec 21, 2018, 6:50 pm
  #256  
 
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Originally Posted by danapop



I know. It’s ridiculous. And logically it makes no sense. If it is due to increased visitors why is it only affected AQD. Nonsense.
Have you ever seen the site NOT reference a high number of users causing AQD display problems? It’s always there, even when AQD is fine. It’s hilarious that AC operates under the assumption that their data and ability to display it is wrong on a permanent basis.
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Old Dec 21, 2018, 7:32 pm
  #257  
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Originally Posted by WaytoomuchEurope

Have you ever seen the site NOT reference a high number of users causing AQD display problems? It’s always there, even when AQD is fine.
Yep, it's always there.
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Old Dec 21, 2018, 7:35 pm
  #258  
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Originally Posted by yyznomad

Yep, it's always there.
Never goes away.


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Old Dec 21, 2018, 8:13 pm
  #259  
 
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Originally Posted by 24left
Never goes away.


Yup.
That and my AQD has been stuck at 0 for the past week...
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Old Dec 21, 2018, 10:31 pm
  #260  
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Originally Posted by InTheAirGuy
I got a lovely email today with the Altitude Report or whatever, fixing the mistake email sent previously that had the wrong AQD.

The corrected AQD was, of course, also wrong.
.
Likewise today "Errata" email with more "errata"
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Old Dec 22, 2018, 4:38 am
  #261  
 
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My $200 or whatever is showing $0. Believe my friends is the same as that’s SE levels.

This is clearly intentional (or gross incompetence). If people knew he amount they could ensure they hit the required amounts. This way people won’t get their status (ie fall short) and be forced to go without or pay ACs buy ups.
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Old Dec 22, 2018, 6:38 am
  #262  
 
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Originally Posted by jc94
My $200 or whatever is showing $0. Believe my friends is the same as that’s SE levels.

This is clearly intentional (or gross incompetence). If people knew he amount they could ensure they hit the required amounts. This way people won’t get their status (ie fall short) and be forced to go without or pay ACs buy ups.
I can understand the cynicism but believe you're giving AC too much credit here. They're just being incompetent.
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Old Dec 22, 2018, 7:23 am
  #263  
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Originally Posted by BlondeBomber
Likewise today "Errata" email with more "errata"
@BlondeBomber

You got an Errata email???? <sniff>

I just received the first (only?) Altitude Report and the numbers don't match (duh) what was actually on my Altitude page (year end #s including the tail strike trip ), before the "dots of nothingness" and the big ZERO took over.
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Old Dec 22, 2018, 8:28 am
  #264  
 
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Just looking at my Altitude Report and the AQD is actually correct. Nothing on the Altitude site of course.
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Old Dec 22, 2018, 10:32 am
  #265  
 
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Haven't seen any AQD for past three days. I'm concerned about making an "AQD run" as I might be $250 short of SE this year. Anyone able to see theirs?
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Old Dec 22, 2018, 11:04 am
  #266  
 
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Originally Posted by tass
Haven't seen any AQD for past three days. I'm concerned about making an "AQD run" as I might be $250 short of SE this year. Anyone able to see theirs?
no it’s been down for a week or so.

I would contact them and they can look up your AQD to see if you are short.
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Old Dec 23, 2018, 5:05 am
  #267  
 
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I tried to called them, after holding for twenty minutes, the customer service made up a number for my AQD (which is far less than my number last month), and when I ask him about my wife's account, after another 15 minutes hold, he told me it is exactly the same as mine!!! (Too lazy to make up another number!), she has less AQM and less AQS! Don't trust what they tell you on the phone!
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Old Dec 23, 2018, 10:08 am
  #268  
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Just checked again.

How many days do we have this nonsense now?


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Old Dec 23, 2018, 10:11 am
  #269  
 
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Well, at least AQM are still posting. For me, faster than usual.

But having this AQD issue at this time of the year when some folks are on the bubble is simply awful. Especially when it appears that even the call centre people can't access correct data either.
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Old Dec 23, 2018, 10:33 am
  #270  
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Oh look, new message in the grey box


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