AQD not posting

    Hide Wikipost
Old May 28, 19, 7:30 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: tcook052
Wiki Link
Print Wikipost

Old Dec 21, 18, 6:50 pm
  #256  
 
Join Date: Jun 2018
Location: YVR
Programs: AC SE100K, Bonvoy Gold Elite, IHG Gold
Posts: 1,382
Originally Posted by danapop View Post



I know. Itís ridiculous. And logically it makes no sense. If it is due to increased visitors why is it only affected AQD. Nonsense.
Have you ever seen the site NOT reference a high number of users causing AQD display problems? Itís always there, even when AQD is fine. Itís hilarious that AC operates under the assumption that their data and ability to display it is wrong on a permanent basis.
DNAwizard likes this.
WaytoomuchEurope is offline  
Old Dec 21, 18, 7:32 pm
  #257  
FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: YVR
Programs: AC E75K 2MM former 14-year SE; UA MP Premier Silver; Marriott Bonvoy Lifetime Titanium Elite
Posts: 28,144
Originally Posted by WaytoomuchEurope View Post

Have you ever seen the site NOT reference a high number of users causing AQD display problems? Itís always there, even when AQD is fine.
Yep, it's always there.
yyznomad is offline  
Old Dec 21, 18, 7:35 pm
  #258  
FlyerTalk Evangelist
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, Global Entry/Nexus, APEC..
Posts: 16,093
Originally Posted by yyznomad View Post

Yep, it's always there.
Never goes away.


24left is offline  
Old Dec 21, 18, 8:13 pm
  #259  
 
Join Date: Mar 2014
Programs: AC SE100k, Marriott Platinum
Posts: 2,412
Originally Posted by 24left View Post
Never goes away.


Yup.
That and my AQD has been stuck at 0 for the past week...
Diabeetus is offline  
Old Dec 21, 18, 10:31 pm
  #260  
Original Member
 
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 13,944
Originally Posted by InTheAirGuy View Post
I got a lovely email today with the Altitude Report or whatever, fixing the mistake email sent previously that had the wrong AQD.

The corrected AQD was, of course, also wrong.
.
Likewise today "Errata" email with more "errata"
BlondeBomber is offline  
Old Dec 22, 18, 4:38 am
  #261  
 
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,469
My $200 or whatever is showing $0. Believe my friends is the same as thatís SE levels.

This is clearly intentional (or gross incompetence). If people knew he amount they could ensure they hit the required amounts. This way people wonít get their status (ie fall short) and be forced to go without or pay ACs buy ups.
jc94 is offline  
Old Dec 22, 18, 6:38 am
  #262  
 
Join Date: Jun 2018
Location: YVR
Programs: AC SE100K, Bonvoy Gold Elite, IHG Gold
Posts: 1,382
Originally Posted by jc94 View Post
My $200 or whatever is showing $0. Believe my friends is the same as thatís SE levels.

This is clearly intentional (or gross incompetence). If people knew he amount they could ensure they hit the required amounts. This way people wonít get their status (ie fall short) and be forced to go without or pay ACs buy ups.
I can understand the cynicism but believe you're giving AC too much credit here. They're just being incompetent.
WaytoomuchEurope is offline  
Old Dec 22, 18, 7:23 am
  #263  
FlyerTalk Evangelist
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, Global Entry/Nexus, APEC..
Posts: 16,093
Originally Posted by BlondeBomber View Post
Likewise today "Errata" email with more "errata"
@BlondeBomber

You got an Errata email???? <sniff>

I just received the first (only?) Altitude Report and the numbers don't match (duh) what was actually on my Altitude page (year end #s including the tail strike trip ), before the "dots of nothingness" and the big ZERO took over.
24left is offline  
Old Dec 22, 18, 8:28 am
  #264  
 
Join Date: Aug 2013
Location: YVR - MILLS Waypoint
Programs: AC*SE100K, wood level status in various other programs
Posts: 2,415
Just looking at my Altitude Report and the AQD is actually correct. Nothing on the Altitude site of course.
Bohemian1 is online now  
Old Dec 22, 18, 10:32 am
  #265  
 
Join Date: May 2011
Location: YYZ
Programs: AC*SE
Posts: 130
Haven't seen any AQD for past three days. I'm concerned about making an "AQD run" as I might be $250 short of SE this year. Anyone able to see theirs?
tass is offline  
Old Dec 22, 18, 11:04 am
  #266  
 
Join Date: Feb 2013
Location: YEG
Programs: AC: Ac*A, , Nexus: Expired
Posts: 1,447
Originally Posted by tass View Post
Haven't seen any AQD for past three days. I'm concerned about making an "AQD run" as I might be $250 short of SE this year. Anyone able to see theirs?
no itís been down for a week or so.

I would contact them and they can look up your AQD to see if you are short.
danapop is offline  
Old Dec 23, 18, 5:05 am
  #267  
 
Join Date: Sep 2011
Location: yyz
Programs: AC E50K,Delta Gold,Fairmont Plat,HHonor Diamond, PriorityClub Platinum,SPG Gold
Posts: 107
I tried to called them, after holding for twenty minutes, the customer service made up a number for my AQD (which is far less than my number last month), and when I ask him about my wife's account, after another 15 minutes hold, he told me it is exactly the same as mine!!! (Too lazy to make up another number!), she has less AQM and less AQS! Don't trust what they tell you on the phone!
achow is offline  
Old Dec 23, 18, 10:08 am
  #268  
FlyerTalk Evangelist
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, Global Entry/Nexus, APEC..
Posts: 16,093
Just checked again.

How many days do we have this nonsense now?


24left is offline  
Old Dec 23, 18, 10:11 am
  #269  
 
Join Date: Aug 2013
Location: YVR - MILLS Waypoint
Programs: AC*SE100K, wood level status in various other programs
Posts: 2,415
Well, at least AQM are still posting. For me, faster than usual.

But having this AQD issue at this time of the year when some folks are on the bubble is simply awful. Especially when it appears that even the call centre people can't access correct data either.
flyquiet and DNAwizard like this.
Bohemian1 is online now  
Old Dec 23, 18, 10:33 am
  #270  
FlyerTalk Evangelist
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, Global Entry/Nexus, APEC..
Posts: 16,093
Oh look, new message in the grey box


24left is offline  

Thread Tools
Search this Thread