AQD not posting

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Old Oct 1, 17, 9:23 am
  #166  
 
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I am pleasantly surprised that my AQD posted correctly and within 10 days for all AC/TK/A3 flights on my recent itinerary. I fully expected that further follow-up would be necessary.

Small victories with AC IT.
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Old Oct 23, 17, 6:32 am
  #167  
 
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Why no AQD? screenshot

No AQD for ICN-YVR and YVR-YYC?

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Old Oct 23, 17, 6:35 am
  #168  
 
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Normally AQD takes a few extra days to post
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Old Oct 23, 17, 6:40 am
  #169  
alc
 
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I think Friday flights will have AQD show up on Thursday this week. This is based on a 6 day cycle on a 4-days AQM/AQS posting time. With Friday flights seems to be now on a 3-days AQM/AQS posting time, maybe you have it on Wednesday?? Not sure.
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Old Oct 30, 17, 2:57 pm
  #170  
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Have received lots of AQM and AQD from many different flights including the last week but still haven't received AQD from Sep 24 AC domestic flights (changed from original booking by Super Elite desk)--flown in business class on Flex upgrade. Will see how it all turns out. Finally gave up and submitted a claim. One month is my limit . . .
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Old Oct 30, 17, 3:04 pm
  #171  
 
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I think AQD posting works with smoke signals.
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Old Oct 30, 17, 4:14 pm
  #172  
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Originally Posted by SparseFlyer View Post
I think AQD posting works with smoke signals.
It worked with a Ouija board when I tried it.
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Old Oct 30, 17, 10:26 pm
  #173  
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My first EYW weekend has fully posted.

AQD is accurate (though stupid).

I still can't get over how they prorate it based on distance on the PNR, and not the fare.

For example, I flew one PNR with a YYJ-BOS fare (YVR-YUL was a long segment), along with a bunch of things like YFC-YHZ-YYG.

The AQD they assigned YVR-YUL is more than double what I paid for YYJ-YVR-YUL-BOS.
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Old Oct 30, 17, 10:31 pm
  #174  
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Originally Posted by canadiancow View Post
My first EYW weekend has fully posted.

AQD is accurate (though stupid).

I still can't get over how they prorate it based on distance on the PNR, and not the fare.

For example, I flew one PNR with a YYJ-BOS fare (YVR-YUL was a long segment), along with a bunch of things like YFC-YHZ-YYG.

The AQD they assigned YVR-YUL is more than double what I paid for YYJ-YVR-YUL-BOS.
They say it was easier to prove Fermat's Last Theroem than to understand AC.
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Old Oct 30, 17, 10:34 pm
  #175  
 
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Originally Posted by BlondeBomber View Post
Have received lots of AQM and AQD from many different flights including the last week but still haven't received AQD from Sep 24 AC domestic flights (changed from original booking by Super Elite desk)--flown in business class on Flex upgrade. Will see how it all turns out. Finally gave up and submitted a claim. One month is my limit . . .
I honestly wonder why things like this happens? You certainly have more patience than I do. Update us with how that claim goes!


Originally Posted by canadiancow View Post
My first EYW weekend has fully posted.

AQD is accurate (though stupid).

I still can't get over how they prorate it based on distance on the PNR, and not the fare.

For example, I flew one PNR with a YYJ-BOS fare (YVR-YUL was a long segment), along with a bunch of things like YFC-YHZ-YYG.

The AQD they assigned YVR-YUL is more than double what I paid for YYJ-YVR-YUL-BOS.
Looking forward to checking that leaderboard now!

Also... what does PNR mean?
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Old Oct 30, 17, 10:39 pm
  #176  
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Originally Posted by yosemite1 View Post
I honestly wonder why things like this happens? You certainly have more patience than I do. Update us with how that claim goes!




Looking forward to checking that leaderboard now!

Also... what does PNR mean?
I have yet to whole-heartedly attempt an EYW (one year I eventually will), but the AQM not posting for me is a rare thing and these AC hiccups happen to me maybe once or twice a year at most.

But usually it happens in favour for me, so net-net I am still winning.
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Old Oct 31, 17, 11:25 am
  #177  
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Originally Posted by yyznomad View Post
I have yet to whole-heartedly attempt an EYW (one year I eventually will), but the AQM not posting for me is a rare thing and these AC hiccups happen to me maybe once or twice a year at most.

But usually it happens in favour for me, so net-net I am still winning.
as long as you are not whining that is a good thing!

Response was fast (immediate) and AQD posted:

"Dear Mr. BlondeBomber,

Thank you for taking the time to reach us with this verification request.

I am glad to inform you that the AQD you were still missing for these flights have now been added to your account. Your dashboard should be updated very shortly.

We are truly sorry for this processing delay and the inconvenience it may have caused you. Please do not hesitate to write back if ever you have other AQD related queries in the future.

Best regards,

XXXX
Air Canada Altitude
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Old Nov 11, 17, 1:16 am
  #178  
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AQD counter not working for the last week?

For at least the last week, the AQD counter on the Altitude website hasn't been working. I've checked almost every day, but each time all I see is "$0 AQD" and "Not Available".

Leaving aside that AQD is a huge PITA in general, I find this rather pathetic.

Am I just unlucky or are others having the same issue?
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Old Nov 11, 17, 2:56 am
  #179  
 
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Couldn't give you exact days, but I have seen AQD totals in the past week, although more times than not, the AQD is not available.
--
13F
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Old Nov 11, 17, 3:00 am
  #180  
 
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AQD was available last night, but now showing as zero with a note from Altitude stating there is a known problem.
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