Mar 23, 2023, 4:55 pm
Last edit by: D582
Currently, Air Canada's website does not do to the best job of displaying the record locators/booking references for other airlines in an itinerary (both cash and reward booking).
Air Canada uses the Amadeus Altéa Passenger Service System (PSS). Other airlines that also use Amadeus as their PSS (and travel agencies booking in the Amadeus GDS) will use the same record locator as Air Canada. Additionally, some airlines that Air Canada has partnerships with that do not use Amadeus will still accept an Amadeus record locator on their website to load a booking. If the airline does not appear in these lists then they do not currently use Amadeus and do not currently accept an Amadeus record locator to find a booking.
Amadeus-hosted airlines that Air Canada has agreements/partnerships with
Airlines in BOLD are Aeroplan partners in some way (earn and/or redeem).
Aegean Airlines - A3
Air Algerie - AH
Air Astana - KC
Air Baltic - BT
Air Dolomiti - EN
Air France - AF
Air India - AI
Air Mauritius - MK
Air Tahiti Nui - TN
Aircalin - SB
All Nippon Airways (ANA) - NH *
Asiana Airlines - OZ
Austrian - OS
Avianca - AV
Avianca Costa Rica - LR
Avianca Ecuador - 2K
Avianca El Salvador - TA
Avianca Peru - T0
Azul - AD
British Airways - BA
Brussels Airlines - SN
Caribbean Airlines - BW
Cathay Pacific - CX
China Airlines - CI
Croatia Airlines - OU
Czech Airlines - OK
Edelweiss - WK
Egyptair - MS
Etihad Airways - EY
Eurowings - EW
Eurowings Discover - 4Y
EVA Airways - BR
Garuda Indonesia - GA
Iberia - IB
Icelandair - FI
ITA Airways - AZ
Japan Airlines - JL
Jeju Air - 7C
Kenya Airways - KQ
KLM Royal Dutch Airlines - KL
Korean Air - KE
Kuwait Airways - KU
LOT Polish Airlines - LO
Lufthansa - LH
Luxair - LG
Malaysia Airlines - MH
Middle East Airlines - ME
Olympic Air - OA
Philippine Airlines - PR
Qantas Airways - QF
Qatar Airways - QR
Royal Air Maroc - AT
Royal Jordanian Airlines - RJ
Saudia Airlines - SV
Scandinavian Airlines (SAS) - SK
Singapore Airlines - SQ
South African Airways - SA
SriLankan Airlines - UL
SWISS - LX
TAP Air Portugal - TP
Thai Airways - TG
Tunis Air - TU
Ukraine International Airlines - PS
Vistara - UK
Widerře - WF
* ANA currently uses a separate PSS for its Japan domestic operations. Bookings made that include both international and domestic NH segments, or Aeroplan redemptions for wholly-domestic itineraries will still create an Amadeus PNR, but you will likely need to lookup the domestic flight information on ANA's website to then manage the domestic reservation. ANA plans to fully migrate to Amadeus for its domestic operations in the next few years.
Non-Amadeus airlines that will accept an Amadeus record locator on their website
Delta Air Lines - DL
Emirates - EK
United Airlines - UA
Air Canada uses the Amadeus Altéa Passenger Service System (PSS). Other airlines that also use Amadeus as their PSS (and travel agencies booking in the Amadeus GDS) will use the same record locator as Air Canada. Additionally, some airlines that Air Canada has partnerships with that do not use Amadeus will still accept an Amadeus record locator on their website to load a booking. If the airline does not appear in these lists then they do not currently use Amadeus and do not currently accept an Amadeus record locator to find a booking.
Amadeus-hosted airlines that Air Canada has agreements/partnerships with
Airlines in BOLD are Aeroplan partners in some way (earn and/or redeem).
Aegean Airlines - A3
Air Algerie - AH
Air Astana - KC
Air Baltic - BT
Air Dolomiti - EN
Air France - AF
Air India - AI
Air Mauritius - MK
Air Tahiti Nui - TN
Aircalin - SB
All Nippon Airways (ANA) - NH *
Asiana Airlines - OZ
Austrian - OS
Avianca - AV
Avianca Costa Rica - LR
Avianca Ecuador - 2K
Avianca El Salvador - TA
Avianca Peru - T0
Azul - AD
British Airways - BA
Brussels Airlines - SN
Caribbean Airlines - BW
Cathay Pacific - CX
China Airlines - CI
Croatia Airlines - OU
Czech Airlines - OK
Edelweiss - WK
Egyptair - MS
Etihad Airways - EY
Eurowings - EW
Eurowings Discover - 4Y
EVA Airways - BR
Garuda Indonesia - GA
Iberia - IB
Icelandair - FI
ITA Airways - AZ
Japan Airlines - JL
Jeju Air - 7C
Kenya Airways - KQ
KLM Royal Dutch Airlines - KL
Korean Air - KE
Kuwait Airways - KU
LOT Polish Airlines - LO
Lufthansa - LH
Luxair - LG
Malaysia Airlines - MH
Middle East Airlines - ME
Olympic Air - OA
Philippine Airlines - PR
Qantas Airways - QF
Qatar Airways - QR
Royal Air Maroc - AT
Royal Jordanian Airlines - RJ
Saudia Airlines - SV
Scandinavian Airlines (SAS) - SK
Singapore Airlines - SQ
South African Airways - SA
SriLankan Airlines - UL
SWISS - LX
TAP Air Portugal - TP
Thai Airways - TG
Tunis Air - TU
Ukraine International Airlines - PS
Vistara - UK
Widerře - WF
* ANA currently uses a separate PSS for its Japan domestic operations. Bookings made that include both international and domestic NH segments, or Aeroplan redemptions for wholly-domestic itineraries will still create an Amadeus PNR, but you will likely need to lookup the domestic flight information on ANA's website to then manage the domestic reservation. ANA plans to fully migrate to Amadeus for its domestic operations in the next few years.
Non-Amadeus airlines that will accept an Amadeus record locator on their website
Delta Air Lines - DL
Emirates - EK
United Airlines - UA
Finding other airline PNRs on AC-issued tickets
Aug 2, 2017, 2:14 pm
#31
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,222
I was happy when I got this info over the phone when booking with Aeroplan and off their site.
The NZ PNR I got is valid, but for some reason I can't change my seats through their website due to some mysterious issue with unknown baggage rules. Time to phone the Kiwis directly.
The NZ PNR I got is valid, but for some reason I can't change my seats through their website due to some mysterious issue with unknown baggage rules. Time to phone the Kiwis directly.
Aug 2, 2017, 2:21 pm
#32
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,765
Is that because the PNR is wrong or because CM doesn't let you manage the booking for some reason? In the olden days, if you phoned Aeroplan and got the CM PNR, could you manage it online?
Aug 2, 2017, 2:38 pm
#33
Join Date: Dec 2000
Location: Seat 1A
Programs: Non-status paid F/J (best value for $$$)
Posts: 4,124
If this is the case, you might want to try this PNR on www.viewtrip.com to see if you can get the "further" PNR for the actual operating carrier.
Maybe the above is the reason why AC didn't originally give out the PNRs of the operating carrier?
Aug 2, 2017, 9:41 pm
#34
Join Date: Mar 2005
Location: YUL, BKK, VLC
Programs: Aeroplan E75
Posts: 616
Or being able to book mini rtw with stopovers on each way, hence 4 segments. Which has been possible for 8 years now, over the phone, after a long wait and paying extortion fees, but the online system will only let you book 3 segments.
Nov 17, 2022, 12:51 pm
#35
Join Date: Dec 2006
Location: IND
Posts: 417
Turkish Airline PNR for Air Canada Award reservation.
I am sure this questions has been answered before. I made an award reservation using aeroplan miles on Turkish Airline. I need Turkish PRN to select seats on their website. I tried calling Air canada but wait times here in US are more than one hour. Any other way to do this or just have to stick with holding. Tried DM Air Canada twitter, no response.
Thanks
Thanks
Nov 17, 2022, 12:52 pm
#36
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,316
Nov 17, 2022, 1:08 pm
#38
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
It's been awhile since I've been on the TK website, but I've had success using my 014 ticket number on other *A websites, which then gave me the corresponding PNR. Maybe that's changed since ye olden days of non-FOTSGness.
Nov 17, 2022, 4:24 pm
#43
Join Date: Jul 2016
Programs: AC SE
Posts: 38
Nov 17, 2022, 6:21 pm
#44
Join Date: May 2022
Posts: 155
I am sure this questions has been answered before. I made an award reservation using aeroplan miles on Turkish Airline. I need Turkish PRN to select seats on their website. I tried calling Air canada but wait times here in US are more than one hour. Any other way to do this or just have to stick with holding. Tried DM Air Canada twitter, no response.
Thanks
Thanks
I have a TK booking through UA. UA gave a separate PNR for TK. When I try to locate my booking with that PNR on TK website, it simply shows the ticket numbers of one of the passengers on the next screen and asks me to add the ticket numbers of the other passengers. It shows my booking only after that,
However, TK mobile app works just fine,
Nov 18, 2022, 3:50 pm
#45
Join Date: Dec 2006
Location: IND
Posts: 417
I was using ticket number starting with 014 as previosuly suggested. I do not have Turkish PNR unfortunately. Guess will have to call and hold for a long time to get it as no response from air canada on twitter.