24left

You'll be fine. If there is an issue, there are those here who will try to help.

Oxnardjan

My charges went through for the tickets. The separate seat assignment costs are still pending. I am good with that as long as the reservation is confirmed and paid for. Whew!

D582

This is not quite correct. Once the charge is authorised, the merchant obtains an authorisation number. They can then post the transaction much later using that authorisation as long as the amount does not exceed what was originally authorised, and the financial institution is required to honour that.

24left

See people, there is reason for optimism.

longtimeflyin

I'm surprised people are so happy to see that AC finally took their money.

This is FlyerTalk right?

imverge

I have a merchant account so I know exactly how this works.

If the merchant doesn't post the transaction within 5-7 business days (depending on card issuer) that authorization is no longer valid and will drop off the account and the credit that was suspended to support the charge becomes available once more.

The merchant will then have to try and obtain another authorization and post the charge once again within the 5-7 days.

longtimeflyin

While I don't have a merchant account, based on 20+ years of having credit cards I would agree. However, in our case, AC's pre-auth dropped off for a solid 2 weeks, and yet they still managed to charge our card after a refund was issued and the ticket cancelled? How did they manage that?

nli007

Data point here

Aeroplan pts used for Eva Air flights. Purchase made on aeroplan website on June 12, charge of $54 showed up as pending for a few days, then completely disappeared.

Flight was today, flew on Eva with no issue, still havent been charged

Ashlee Lackovic

Hey everyone.

I purchased a Air Canada ticket for Calgary to London Heathrow on June 13. I used my visa debit card and was charged for the ticket. On June 20th a "correction" was made on my account in the amount of my ticket. I immediately phone Air canada and was told my ticket is still valid and it was a pre-authorization and that I would be charged for my ticket in a few days. It is now June 23rd and I still haven't be charged. I fly on on Tuesday ( the 26th) and I'm at a loss of what to do. Do i call air canada again or just wait and see?
Has anyone had their tickets cancelled due to this? I can still log on to the air canada website, view my booking and make changes so, I'm thinking I'm still okay?

Thanks! Im a really nervous flyer and this is not helping

imverge

Am I correct in understanding:

A) You purchased a ticket and a pre-auth from AC was activated on your CC account.

B) You cancelled the ticket and received a refund before the charge was eventually posted after the fact.

?

imverge

Welcome to FT

If you can see your ticket on Air Canada's website with the ticket number you are OK.

Ashlee Lackovic

Thank you!!

That does make me feel a bit more at ease! I may try contacting them again just to be sure. I fly out in a few days so, hopefully there will be no issues at the airport!

curvenut

Hi ,

I have the same thing happened to me.
On June 12, I bought a ticket on aeroplan website for YUL-ZRH-TLX with Swiss Air with my points, and paid 200$ taxes.

Then on June 13, I saw my master card credit rise 200$ but the transaction of Aeroplan/Air Canada did not appeared yet.

Then on June 15, the credit drop 200$, and still not transaction of the ticket I bought !


On June 16, I called Swiss air, and confirmed my ticket.

Should I be worried ? Should I call Aerroplan or Swiss Air that they didnt charge the 200$ taxes ??

I am concerned that my ticket will be cancelled but on the other hand, got a chance to not pay the 200$ !! ;-)


Thanks for help

Stranger

Some of us need AQDs.

Adam Smith

I bought two tickets on June 13th that have showed up as charges on my credit card this morning (previously pending for a couple of days before falling off).