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-   -   Priority Rewards Availability Rules (https://www.flyertalk.com/forum/air-canada-aeroplan/1848018-priority-rewards-availability-rules.html)

capedreamer Jun 13, 2017 10:55 pm

Priority Rewards Availability Rules
 
Altitude website indicates (emphasis mine):


In the event that Aeroplan Fixed Mileage Flight Reward seats are completely booked, members have access to unsold seats in Economy Class – and exclusive access to additional seats in Business Class – when redeeming their Aeroplan Miles.
Does anyone know what exactly that means?

In the past (IKK days), my understanding (since I never got to experience it), is that any unsold J seat is available for redemption for SE members.

Can someone let me know what the current state of affairs is? I don't redeem AE miles that often, but am trying to find some flights for SFO-TXL around the July 4 week/weekend and finding availability limited to none on most days. Is this par for the course?

Jasper2009 Jun 13, 2017 11:04 pm


Originally Posted by capedreamer (Post 28440004)
Altitude website indicates (emphasis mine):



Does anyone know what exactly that means?

In the past (IKK days), my understanding (since I never got to experience it), is that any unsold J seat is available for redemption for SE members.

Can someone let me know what the current state of affairs is? I don't redeem AE miles that often, but am trying to find some flights for SFO-TXL around the July 4 week/weekend and finding availability limited to none on most days. Is this par for the course?

99.9% of the time IKK / priority award availability is equal to R availability.

So if you see R availability, there's usually IKK availability. (Most notable exception is if the entire flight is overbooked, though unlikely this far out).

It may be helful to search segment by segment, starting with the TATL segment. I'm pretty sure some of the TATL routes will have R space, and finding R space within North America is generally quite easy >14 days before departure.

capedreamer Jun 13, 2017 11:20 pm


Originally Posted by Jasper2009 (Post 28440014)
99.9% of the time IKK / priority award availability is equal to R availability.

So if you see R availability, there's usually IKK availability. (Most notable exception is if the entire flight is overbooked, though unlikely this far out).

It may be helful to search segment by segment, starting with the TATL segment. I'm pretty sure some of the TATL routes will have R space, and finding R space within North America is generally quite easy >14 days before departure.

Ah - so IKK availability is now based on R space? I was not aware of that. That's unfortunate.

But your tip was a good one. I was able to find (Priority Rewards) redemption space by breaking up the segments. But the return will have at least 3 stops (FRA, YOW, YYZ) so I'm still undecided...

Jasper2009 Jun 13, 2017 11:56 pm


Originally Posted by capedreamer (Post 28440056)
Ah - so IKK availability is now based on R space? I was not aware of that. That's unfortunate.

But your tip was a good one. I was able to find (Priority Rewards) redemption space by breaking up the segments. But the return will have at least 3 stops (FRA, YOW, YYZ) so I'm still undecided...

It's been like this for at least 5+ years.

It's probably close to 15 years now than any unsold J seat was available as an IKK award at the regular award level. (There also was a phase were AC charged a premium for IKK awards, but can't remember the exact details)

I'm faily sure you can find a routing with only 2 stops on the return - just need to be creative.;) Have you checked CDG-YUL/YYZ or CPH-YYZ?

InTheAirGuy Jun 14, 2017 4:26 am

This goes to the heart of a point I made in another thread - Air Canada likely knows it can continue to rip apart and degrade benefits, because people just don't pay attention...

BlondeBomber Jun 14, 2017 6:32 am

Even when searching segment by segment, you may find that even with individual segment availability there is no ability to book on line. This happened to me 2 days ago. When combined into a multi-city, the last segment said no availability for priority rewards. I phoned in and the agent was able to book it (because it WAS available but not bookable online--no surprise). Aeroplan got an extra $30 bucks it needed but I got the ticket. I really hate wasting time just to get what is promised to me.:td:

capedreamer Jun 15, 2017 1:16 pm

Thanks, everyone!

Ended up booking SFO-YYZ-FRA-TXL departing Jul 1 and returning Jul 7.

The segment-by-segment search was key for the return. :)

sram Jul 31, 2017 7:11 am


Originally Posted by Jasper2009 (Post 28440160)
It's been like this for at least 5+ years.

It's probably close to 15 years now than any unsold J seat was available as an IKK award at the regular award level. (There also was a phase were AC charged a premium for IKK awards, but can't remember the exact details)

I'm faily sure you can find a routing with only 2 stops on the return - just need to be creative.;) Have you checked CDG-YUL/YYZ or CPH-YYZ?

Ok, so I'm clear,
So is it based on R space, or based on unsold J? For example using the priority reward search I can't find the direct AC56 to DXB next July in J. Does that mean I just need to call AP and they will pull from the J inventory for $30, or do I need to noodle through EF to find R space for my family of 4?

Adam Smith Jul 31, 2017 7:26 am

It's very closely correlated with R space. J space won't really help you. If it's J9 R0, you won't be able to IKK.

longtimeflyin Jul 31, 2017 7:35 am


Originally Posted by Adam Smith (Post 28629289)
It's very closely correlated with R space. J space won't really help you. If it's J9 R0, you won't be able to IKK.

True, however it is important to note that if one finds themselves in this position then

Option # 1: A->B J9R0
Option # 2: A->C->B J2R1

Use Priority Rewards to redeem Option #2 , then show up at the airport at position A and then pay the same day change fee to then fly A->B direct (Option #1 ). This option is available as long as economy class (Y) is not oversold and there is positive business class inventory. (J>=1)

sram Jul 31, 2017 9:08 am


Originally Posted by Adam Smith (Post 28629289)
It's very closely correlated with R space. J space won't really help you. If it's J9 R0, you won't be able to IKK.

I assume its similar for PY, if O=9, but if N=0, then I can't get a seat?

Plumber Jul 31, 2017 9:16 am

A little while ago I searched an entire year for R space YOW-SYD-YOW and I needed 4 J seats using points.

I noticed definite trends - for example for SYD there was R availability almost every Tuesday (sometimes up to R9) but very little availability on other days of the week.

Then when I searched on Aeroplan.com for 4 seats, the IKK availability match exactly what I found in EF.

It was an interesting exercise.

300rwhp Oct 11, 2018 5:28 am

what is the rule for Y Priority reward for Europe to Canada? any unsold seat like North America or ? I know J is r space.

YYT82 Oct 11, 2018 5:46 am


Originally Posted by 300rwhp (Post 30303032)
what is the rule for Y Priority reward for Europe to Canada? any unsold seat like North America or ? I know J is r space.

Any unsold seat provided the Y cabin is not overbooked.

300rwhp Oct 11, 2018 6:04 am

EF shows Y class available on CPH-YYZ OCT 15 but i cant get it to show on errorplan.com

RZR Oct 11, 2018 6:27 am


Originally Posted by YYT82 (Post 30303074)


Any unsold seat provided the Y cabin is not overbooked.

Yup... and the beauty of it, we have no way to know if Y is actually overbooked.

Expert flyer may show Y seats being available for revenue sale, but that does not mean that the flight is not overbooked.

At least that is what the folks on Flyertalk told me 6 months ago when I was inquiring about the same thing.

300rwhp Oct 11, 2018 6:42 am

thanks rzr that clarifies.

Plumber Oct 11, 2018 8:15 am


Originally Posted by 300rwhp (Post 30303124)
EF shows Y class available on CPH-YYZ OCT 15 but i cant get it to show on errorplan.com

EF shows AC 883 CPH-YYZ on OCT 15 as J9 C9 D9 Z9 P5 R0 O0 E0 N0 Y4 B4 M4 U3 H3 Q2 V1 W0 S0 T0 L0 K0

Very likely oversold in Y cabin.

canadiancow Oct 11, 2018 8:35 am


Originally Posted by YYT82 (Post 30303074)


Any unsold seat provided the Y cabin is not overbooked.

If it's overbooked, then by definition, there are no unsold seats.


Originally Posted by 300rwhp (Post 30303124)
EF shows Y class available on CPH-YYZ OCT 15 but i cant get it to show on errorplan.com

That's because it's overbooked in Y.


Originally Posted by RZR (Post 30303201)
Yup... and the beauty of it, we have no way to know if Y is actually overbooked.

Sure you do. If it's not showing up, it's overbooked (or full - it doesn't have to be "over", just full).

vernonc Dec 4, 2018 6:42 pm

Quick question. Looking at YYZ-LAX flight. Direct is not available on Aeroplan even on priority rewards. It is available on marketplace awards. Does that mean there is Y space and I need to call in to book ?

Jasper2009 Dec 4, 2018 7:07 pm


Originally Posted by vernonc (Post 30499620)
Quick question. Looking at YYZ-LAX flight. Direct is not available on Aeroplan even on priority rewards. It is available on marketplace awards. Does that mean there is Y space and I need to call in to book ?

This could theoretically happen if economy class is overbooked. Feel free to post the date and flight number if you'd like someone to look up fare class availability.

Plumber Dec 4, 2018 7:13 pm


Originally Posted by vernonc (Post 30499620)
Quick question. Looking at YYZ-LAX flight. Direct is not available on Aeroplan even on priority rewards. It is available on marketplace awards. Does that mean there is Y space and I need to call in to book ?

My guess is that it is full in Y cabin, but Air Canada is still willing to sell more seats to oversell. Some of those oversell sales could go to Aeroplan Market fare rewards.

But you will will not be able to call in and use Priority Rewards.

vernonc Dec 4, 2018 7:22 pm


Originally Posted by Jasper2009 (Post 30499677)
This could theoretically happen if economy class is overbooked. Feel free to post the date and flight number if you'd like someone to look up fare class availability.

0 Connections

AC (**) 18530YYZ
12/25/18 8:30 PMLAS
12/25/18 10:23 PM763
Daily
74% / 18mJ9 C9 D9 Z9 P9 R9 Y9 B9 M9 U9 H9 Q0
V0 W0 G0 S0 T0 L0 A0 K0

So R9 and H9

Jasper2009 Dec 4, 2018 8:03 pm


Originally Posted by vernonc (Post 30499722)
0 Connections

AC (**) 18530YYZ
12/25/18 8:30 PMLAS
12/25/18 10:23 PM763
Daily
74% / 18mJ9 C9 D9 Z9 P9 R9 Y9 B9 M9 U9 H9 Q0
V0 W0 G0 S0 T0 L0 A0 K0

So R9 and H9

Seems very unlikely economy class is overbooked. I'd indeed call Aeroplan (though it may take some luck to find an agent who understands the issue)

Plumber Dec 5, 2018 7:54 am


Originally Posted by vernonc (Post 30499722)
0 Connections

AC (**) 18530YYZ
12/25/18 8:30 PMLAS
12/25/18 10:23 PM763
Daily
74% / 18mJ9 C9 D9 Z9 P9 R9 Y9 B9 M9 U9 H9 Q0
V0 W0 G0 S0 T0 L0 A0 K0

So R9 and H9

Is the issue resolved?

This flight is showing up for me on Aeroplan as being available with a Priority Reward.

vernonc Dec 5, 2018 8:07 am


Originally Posted by Plumber (Post 30501236)
Is the issue resolved?

This flight is showing up for me on Aeroplan as being available with a Priority Reward.

I have not yet decided if I will go so did not call in yet. However to answer your question, it shows priority reward for one seat, I need 4-5 seats.

Plumber Dec 5, 2018 8:11 am


Originally Posted by vernonc (Post 30501271)
, I need 4-5 seats.

Ahhh- I see the issue.

let us know what happens, if you decide to go.

I guess it could be possible that there is only one Economy seat left for sale before it goes oversold.

vernonc Dec 5, 2018 9:56 am


Originally Posted by Plumber (Post 30501283)
Ahhh- I see the issue.

let us know what happens, if you decide to go.

I guess it could be possible that there is only one Economy seat left for sale before it goes oversold.

Generally I agree but in this case I find it hard to believe when EF is showing 9 seats available all the way to H class. If there is only one Y seat available then I would expect that to be in a high fare class like Y, not H9. If oversold or closed to sold out then I would expect to see Y6/B6 and everything else 0. Even perhaps Y9 but that would be pushing it unless J was also completely empty. In this case J9 and R9 so yes, J is also available. Anyway moot point unless I decide to go.

Plumber Dec 5, 2018 10:46 am


Originally Posted by vernonc (Post 30501634)
Generally I agree but in this case I find it hard to believe when EF is showing 9 seats available all the way to H class. If there is only one Y seat available then I would expect that to be in a high fare class like Y, not H9. If oversold or closed to sold out then I would expect to see Y6/B6 and everything else 0. Even perhaps Y9 but that would be pushing it unless J was also completely empty. In this case J9 and R9 so yes, J is also available. Anyway moot point unless I decide to go.

The magic of Revenue Management! :)

canadiancow Dec 5, 2018 10:53 am


Originally Posted by vernonc (Post 30501634)
Generally I agree but in this case I find it hard to believe when EF is showing 9 seats available all the way to H class. If there is only one Y seat available then I would expect that to be in a high fare class like Y, not H9. If oversold or closed to sold out then I would expect to see Y6/B6 and everything else 0. Even perhaps Y9 but that would be pushing it unless J was also completely empty. In this case J9 and R9 so yes, J is also available. Anyway moot point unless I decide to go.

Your expectations are unreasonable.

I've seen flights that were Y9...S5 when it was overbooked already.

If RM thinks that a Christmas flight to LAS has a high likelihood for cancellations or no-shows, they will overbook it more than usual.

The easiest way for an SE to check the load in Y on a flight is to see how many seats you can IKK. IKK is working fine.


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