Question: $30 Fee for Int Bus Class Priority Rewards ticket for Immediate Family Member
Jun 13, 2017, 8:24 am
#1
Original Poster
Join Date: Jan 2014
Location: Toronto
Posts: 72
$30 Fee for Int Bus Class Priority Rewards ticket for Immediate Family Member
I am looking to book a international business class priority rewards ticket via aeroplan, and since I'm not on the flight, I can't book it online and need to call in to aeroplan contact center. Anyone have success in getting the $30 booking fee waived as there was no online option available?
Jun 13, 2017, 8:49 am
#3
Original Poster
Join Date: Jan 2014
Location: Toronto
Posts: 72
I don't think you can (or supposed to) when it's a Priority Rewards. I attempted to process the ticket, and when it brought me to the Passengers section, my name was greyed out. The only way for me to change it, is to check off a box that says "I need to modify my name. It is different on my passport". Keep in mind, at the very top, primary passenger still says my name on it and is continued to be greyed out.
This would then lead to another question I suppose...has anyone forced the name change by checking that off and experienced zero issues when it came time to ticketing and boarding the flight for the passenger?
This would then lead to another question I suppose...has anyone forced the name change by checking that off and experienced zero issues when it came time to ticketing and boarding the flight for the passenger?
Jun 13, 2017, 9:04 am
#4
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,342
For priority rewards for international business class, you need to be traveling on the same flight (it's a published restriction as part of the benefit). I wouldn't expect the call center would let you book a priority reward unless you were on a separate booking on the same flight, let alone waive the telephone booking fee.
EDIT: my mistake - as others have pointed out, immediate family members are eligible even if not traveling on the same flight. I don't think AP would waive the phone booking fee, though.
EDIT: my mistake - as others have pointed out, immediate family members are eligible even if not traveling on the same flight. I don't think AP would waive the phone booking fee, though.
Last edited by gcashin; Jun 13, 2017 at 2:10 pm
Jun 13, 2017, 9:16 am
#5
Join Date: Jun 1999
Location: YVR
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Posts: 8,963
Jun 13, 2017, 9:37 am
#6
Join Date: Oct 2008
Location: YYC
Posts: 4,035
I am looking to book a international business class priority rewards ticket via aeroplan, and since I'm not on the flight, I can't book it online and need to call in to aeroplan contact center. Anyone have success in getting the $30 booking fee waived as there was no online option available?
Jun 13, 2017, 9:48 am
#7
Suspended
Join Date: Mar 2013
Location: YVR
Programs: AC SE*2MM. SPG Plat life
Posts: 4,644
For priority rewards for international business class, you need to be traveling on the same flight (it's a published restriction as part of the benefit). I wouldn't expect the call center would let you book a priority reward unless you were on a separate booking on the same flight, let alone waive the telephone booking fee.
Jun 13, 2017, 11:56 am
#8
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,604
For my in-laws, or parents, I've always accompanied them with a revenue J ticket per the rules.
Jun 13, 2017, 12:09 pm
#9
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat HyattD AMEXCenturion SerenaPlat TalkBoard Founding Member
Posts: 8,963
Jun 13, 2017, 12:21 pm
#10
Suspended
Join Date: Jan 2014
Location: yyz/ord
Programs: AC E50 UA1k 2MM AA EXP Royal Ambassador SPG Platinum
Posts: 1,516
its the same bunch of people screwing with you.
