May 11, 2017, 3:09 pm
Last edit by: yyznomad
Such that it is actually searchable text - one of the important changes to the Aeroplan program in 2019 for Super Elites:
New for Air Canada Altitude Super Elite 100K members: Complimentary changes and refunds
Beginning July 15, 2019, Air Canada Super Elite 100K members will no longer be charged a fee when they request a change to their Flight Reward booking. Additionally, these members will also no longer be charged a fee to refund their bookings. These fee waivers will apply to all bookings, including those made prior to the new policy coming into effect.
Read the below screenshots for the rest.
July 15 2019
"AEROPLAN FLIGHT REWARDS: NOW WITH MORE FLEXIBILITY AND PEACE-OF-MIND"
https://www.aeroplan.com/whats_new/news_articles.do?dl=WhatsNew_WEBUP31000285_2019_07 _15¤tLanguage=en
New chart with fees in this post
https://www.flyertalk.com/forum/31306687-post1334.html
Older news releases from 2017 below
Air Canada "What You Need to Know"
https://www.aircanada.com/ca/en/aco/...d-to-know.html
Air Canada Press Release May 11, 2017
http://aircanada.mediaroom.com/index.php?s=43&item=1135
Aeroplan News "To Our Valued Members" - May 11, 2017
https://www5.aeroplan.com/whats_new/...New_2017_05_09
Aeroplan & Air Canada update
We'd like to help our members understand the latest news about our partner, Air Canada.
https://www5.aeroplan.com/aircanada-...id=BAN30000311
From Aeroplan - UPDATE May 31, 2017
https://www5.aeroplan.com/aircanada-and-aeroplan-update.do
Aeroplan Saga Ends in a Long, Financial Detour:
https://www.theglobeandmail.com/repo...ticle35080509/
August 11 2017
"We're on solid ground so your plans can take flight."
https://www.aeroplan.com/program-updates.do?currentLanguage=en&cid=008692096
"Five things you need to know about your miles"
https://www.aeroplan.com/five-things-about-your-miles.do?currentLanguage=en
September 19, 2017 - Investor Day Presentation
https://www.aeroplan.com/five-things-about-your-miles.do?currentLanguage=en
//
New for Air Canada Altitude Super Elite 100K members: Complimentary changes and refunds
Beginning July 15, 2019, Air Canada Super Elite 100K members will no longer be charged a fee when they request a change to their Flight Reward booking. Additionally, these members will also no longer be charged a fee to refund their bookings. These fee waivers will apply to all bookings, including those made prior to the new policy coming into effect.
Read the below screenshots for the rest.
July 15 2019
"AEROPLAN FLIGHT REWARDS: NOW WITH MORE FLEXIBILITY AND PEACE-OF-MIND"
https://www.aeroplan.com/whats_new/news_articles.do?dl=WhatsNew_WEBUP31000285_2019_07 _15¤tLanguage=en
New chart with fees in this post
https://www.flyertalk.com/forum/31306687-post1334.html
Older news releases from 2017 below
Air Canada "What You Need to Know"
https://www.aircanada.com/ca/en/aco/...d-to-know.html
Air Canada Press Release May 11, 2017
http://aircanada.mediaroom.com/index.php?s=43&item=1135
Aeroplan News "To Our Valued Members" - May 11, 2017
https://www5.aeroplan.com/whats_new/...New_2017_05_09
Aeroplan & Air Canada update
We'd like to help our members understand the latest news about our partner, Air Canada.
https://www5.aeroplan.com/aircanada-...id=BAN30000311
From Aeroplan - UPDATE May 31, 2017
https://www5.aeroplan.com/aircanada-and-aeroplan-update.do
Aeroplan Saga Ends in a Long, Financial Detour:
https://www.theglobeandmail.com/repo...ticle35080509/
August 11 2017
"We're on solid ground so your plans can take flight."
https://www.aeroplan.com/program-updates.do?currentLanguage=en&cid=008692096
"Five things you need to know about your miles"
https://www.aeroplan.com/five-things-about-your-miles.do?currentLanguage=en
September 19, 2017 - Investor Day Presentation
https://www.aeroplan.com/five-things-about-your-miles.do?currentLanguage=en
//
Air Canada to Launch Its Own Loyalty Program in 2020
Jun 16, 2017, 1:25 pm
#722
Join Date: Jan 2010
Location: SFO
Programs: *G^2, Bonvoyed, NEXUS
Posts: 3,506
Travel agencies issue using the stock of airlines all the time. That's what it means for an agency to be able to "plate" on a carrier - rights which they can earn or lose. "Plating" coming from the days when carriers would issue metal plates to an agency, for use in paper ticketing; but the concept carries on in the GDS.
What is "neutral stock"??
What is "neutral stock"??
The following 3 ticket numbers from different airlines could exist and be active at the same time:
- 014 2125 123456 (from AC)
- 016 2125 123456 (from UA)
- 001 2125 123456 (from AA)
Travel agencies issuing in the GDS use neutral forms that are not tied to a particular airline.
So if you are on form 8605, and you issue a ticket on AC, then a ticket on UA, then a ticket on AA, you will end up with
- 014 8605 000001
- 016 8605 000002
- 001 8605 000003
This is the same as in paper tickets - the ticket stock is neutral and is used to plate tickets for any airline, but the tickets are issued by the agency, not directly by the airline.
In the context of Aeroplan tickets - they are issued directly by Air Canada on their internal ticket stock.
Jun 16, 2017, 5:07 pm
#723
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
Couple interesting takes from Seeking Alpha arguing that the market is overreacting:
Aimia Offers Deep Value For Investors With High Risk Tolerance
Aimia: Deferred Revenue Redemption Threat Is Manageable
Presented without comment.
Aimia Offers Deep Value For Investors With High Risk Tolerance
Aimia: Deferred Revenue Redemption Threat Is Manageable
Presented without comment.
Jun 16, 2017, 5:40 pm
#724
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,302
Jun 16, 2017, 9:13 pm
#726
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,951
Jun 17, 2017, 2:37 am
#727
Join Date: Dec 2006
Location: Lima Sierra Zulu Hotel
Programs: AC*SM, M&M SEN, BA Gold, DL Gold; Marriott Titanium
Posts: 777
Tickets issued directly by the airline come from internal forms, usually beginning with 2. Air Canada uses forms 2100 to 2199 for all tickets they issue internally. So AC issued tickets are 014 2100 000000 to 014 2199 999999. Once those numbers are used they reset and go back to the beginning. Aeroplan's tickets fall into this range.
The following 3 ticket numbers from different airlines could exist and be active at the same time:
- 014 2125 123456 (from AC)
- 016 2125 123456 (from UA)
- 001 2125 123456 (from AA)
Travel agencies issuing in the GDS use neutral forms that are not tied to a particular airline.
So if you are on form 8605, and you issue a ticket on AC, then a ticket on UA, then a ticket on AA, you will end up with
- 014 8605 000001
- 016 8605 000002
- 001 8605 000003
This is the same as in paper tickets - the ticket stock is neutral and is used to plate tickets for any airline, but the tickets are issued by the agency, not directly by the airline.
In the context of Aeroplan tickets - they are issued directly by Air Canada on their internal ticket stock.
The following 3 ticket numbers from different airlines could exist and be active at the same time:
- 014 2125 123456 (from AC)
- 016 2125 123456 (from UA)
- 001 2125 123456 (from AA)
Travel agencies issuing in the GDS use neutral forms that are not tied to a particular airline.
So if you are on form 8605, and you issue a ticket on AC, then a ticket on UA, then a ticket on AA, you will end up with
- 014 8605 000001
- 016 8605 000002
- 001 8605 000003
This is the same as in paper tickets - the ticket stock is neutral and is used to plate tickets for any airline, but the tickets are issued by the agency, not directly by the airline.
In the context of Aeroplan tickets - they are issued directly by Air Canada on their internal ticket stock.
bawm
Jun 21, 2017, 4:16 am
#729
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,441
Air Canada frequent flyer program part of digitization push, CEO says
https://www.thespec.com/news-story/7...push-ceo-says/
MONTREAL — Air Canada's plans to develop its own frequent flyer program are one of several digitization initiatives the airline is pursuing to meet the varying needs of its 45 million passengers a year, CEO Calin Rovinescu says.
Weeks after Air Canada announced it was ditching Aeroplan, Rovinescu said the decision was part of the company's broader strategy to become more digital in its operations. That includes looking at working with artificial intelligence specialists to recognize patterns in customer data and employing augmented reality to change how employees learn and collaborate.
Using data analytics on information collected from frequent flyers will help the airline better understand their shopping patterns, improve service and build loyalty, Rovinescu said. Air Canada plans to launch its own loyalty rewards plan in 2020.
"By bringing it in house, it will enable us to be much, much closer to our customers in terms of the offers that can be made and having the ability to in some respects deal directly with our key frequent flyers," he said in an interview.
https://www.thespec.com/news-story/7...push-ceo-says/
MONTREAL — Air Canada's plans to develop its own frequent flyer program are one of several digitization initiatives the airline is pursuing to meet the varying needs of its 45 million passengers a year, CEO Calin Rovinescu says.
Weeks after Air Canada announced it was ditching Aeroplan, Rovinescu said the decision was part of the company's broader strategy to become more digital in its operations. That includes looking at working with artificial intelligence specialists to recognize patterns in customer data and employing augmented reality to change how employees learn and collaborate.
Using data analytics on information collected from frequent flyers will help the airline better understand their shopping patterns, improve service and build loyalty, Rovinescu said. Air Canada plans to launch its own loyalty rewards plan in 2020.
"By bringing it in house, it will enable us to be much, much closer to our customers in terms of the offers that can be made and having the ability to in some respects deal directly with our key frequent flyers," he said in an interview.
Jun 21, 2017, 7:19 am
#730
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,795
May turn out to be interesting.
As in the Chinese curse?
Jun 21, 2017, 9:26 am
#732
Join Date: Dec 2008
Location: Delta, BC
Posts: 1,646
Air Canada frequent flyer program part of digitization push, CEO says
https://www.thespec.com/news-story/7...push-ceo-says/
MONTREAL — Air Canada's plans to develop its own frequent flyer program are one of several digitization initiatives the airline is pursuing to meet the varying needs of its 45 million passengers a year, CEO Calin Rovinescu says.
...
https://www.thespec.com/news-story/7...push-ceo-says/
MONTREAL — Air Canada's plans to develop its own frequent flyer program are one of several digitization initiatives the airline is pursuing to meet the varying needs of its 45 million passengers a year, CEO Calin Rovinescu says.
...
Interesting that they refer to a big push on "data analytics" - Aimia (Aeroplan) identifies themselves as a data analytics business; is the Aeroplan fall-out with AC partly due to their lack of actual data analytics expertise and systems or price they'd charge to do that for AC?
Jun 21, 2017, 5:59 pm
#734
Suspended
Join Date: Mar 2017
Programs: AC
Posts: 2,167
Sometimes it is easier to build a new solution from scratch than it is to invest money to fix a broken one.
Jun 21, 2017, 6:21 pm
#735
Join Date: Apr 2011
Location: YYC
Programs: AC SE 1MM, Marriott Ambassador
Posts: 3,396