LX Not Bookable With Aeroplan?
#1
Original Poster
Join Date: Nov 2011
Posts: 6,385
LX Not Bookable With Aeroplan?
Just ran a week long search for ZRH-GVA, nothing shows up. Is LX going the way of Avianca and Copa too?
Edit: NH doesn't show anything while UA does. Maybe I spoke too quickly.
Edit: NH doesn't show anything while UA does. Maybe I spoke too quickly.
Last edited by yerffej201; Apr 22, 2017 at 5:42 am
#3
Suspended
Join Date: Jan 2011
Location: YYJ
Posts: 2,230
if you're just going zrh to gva, take the train. you can get to the station minutes before the train leaves and there's no security to go through. the ride is very scenic in places, especially as you go along the lac leman. it used to take 3 hours but could be faster now.
i used to do this route often when i lived there and i found the flight not worth the hassle.
i used to do this route often when i lived there and i found the flight not worth the hassle.
#4
Original Poster
Join Date: Nov 2011
Posts: 6,385
if you're just going zrh to gva, take the train. you can get to the station minutes before the train leaves and there's no security to go through. the ride is very scenic in places, especially as you go along the lac leman. it used to take 3 hours but could be faster now.
i used to do this route often when i lived there and i found the flight not worth the hassle.
i used to do this route often when i lived there and i found the flight not worth the hassle.
#5
Join Date: Apr 2017
Posts: 11
I've been looking at the YUL-ZRH route for the past few months waiting for the availability to roll out for early Feb 2018. It was available earlier this week then was completely gone. It's not showing up for any route or date any more.
Any thoughts, ideas, reasons?
Any thoughts, ideas, reasons?
#6
Join Date: Mar 2005
Location: YHZ
Programs: HH Gold, MR Gold, SPG Gold
Posts: 87
If it is available on ua.com or ana.co.jp, maybe you can book with AP if you call in. The AP online search doesn't seem to show that route when there are other AC options available.
#7
Join Date: Apr 2017
Posts: 11
@karlpenney I've called Aeroplan 3 times now and they can't see the inventory either. I can confirm it is still available through UA (but my point balance resides in AP).
#8
Join Date: Apr 2017
Posts: 11
I was able to push this up the chain of command at Aeroplan and they were able to confirm that all LX flights are currently being suppressed from their inventory due to a technical issue.
They said they have no timeframe on when it will be restored but to keep checking back "soon".
They said they have no timeframe on when it will be restored but to keep checking back "soon".
#9
Join Date: May 2015
Location: EXT, sometimes NYC/LON/YQT
Programs: Aeroplan, SPG/Marriott, Radisson Rewards
Posts: 774
I was able to push this up the chain of command at Aeroplan and they were able to confirm that all LX flights are currently being suppressed from their inventory due to a technical issue.
They said they have no timeframe on when it will be restored but to keep checking back "soon".
They said they have no timeframe on when it will be restored but to keep checking back "soon".
#10
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM
Posts: 23,297
#11
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,951
#12
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
LX award space
Hey,
Just wondering if anyone has been having problems finding award space on LX lately?
So I had seen space for about 3 days on LX 181 from BKK-ZRH Oct 16/17/18. That was on EF, which I confirmed on Aeroplan's search.
Now EF errors out or tells me there's no space on LX (it actually doesn't even show the flight) on and of those day at all. Aeroplan doesn't seem to show anything for LX.
ANA search tool errors out.
UA search shows me award space on almost all carriers but not LX.
So the obvious answer would just be "well there's no space", but then why do they all error out? The first line on EF gives me..."An error has occurred while communicating with the airline reservation system. The support team has been notified of this problem. Thank you for your patience and understanding."
So I'm wondering if there's some internal problem with awards right now at LX or if somehow I'm the only one with this issue?
I tried searching a few different LX routes on diff days with all the classes open too and am getting the same type of error outs.
--MODs feel free to move this, it covers a few different forums I suppose, but AP is my main program so I figured I'd ask it here.
Just wondering if anyone has been having problems finding award space on LX lately?
So I had seen space for about 3 days on LX 181 from BKK-ZRH Oct 16/17/18. That was on EF, which I confirmed on Aeroplan's search.
Now EF errors out or tells me there's no space on LX (it actually doesn't even show the flight) on and of those day at all. Aeroplan doesn't seem to show anything for LX.
ANA search tool errors out.
UA search shows me award space on almost all carriers but not LX.
So the obvious answer would just be "well there's no space", but then why do they all error out? The first line on EF gives me..."An error has occurred while communicating with the airline reservation system. The support team has been notified of this problem. Thank you for your patience and understanding."
So I'm wondering if there's some internal problem with awards right now at LX or if somehow I'm the only one with this issue?
I tried searching a few different LX routes on diff days with all the classes open too and am getting the same type of error outs.
--MODs feel free to move this, it covers a few different forums I suppose, but AP is my main program so I figured I'd ask it here.
#14
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
I guess its too much to expect that they should have some notice on the website stating LX is currently unavailable.
While they are at it add: COPA, Avianca, Air China to the list!