LX Not Bookable With Aeroplan?
#46
Suspended
Join Date: Feb 2015
Location: The electrified part of North Carolina
Programs: UA GM, AA GM, DL GM
Posts: 4,157
#47
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM
Posts: 23,293
On the same date, Aeroplan is showing one-stop via YYZ (+$213), FRA (+$255), and LIS (+$281)
If this "glitch" is not a cash grab by AC, I dont know what is.
Purchase summary
1 adult (18-64) 30,000 miles
Taxes and fees CA $7.70
Total 30,000 miles + CA $7.70
MileagePlus miles 30,000 miles
CA $7.70 (American Express-**1001)
Edit: Ticket issued about 2 minutes later.
#48
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
You're a pro Rankourabu, we both know what's going on there.
My bigger concern is if a call is placed, is the LX flight available. I don't wanna pay the phone fee when it's not necessary, especially when trying to book a direct flight. But hey, if that's my biggest gripe with them, then I'm ok.
My bigger concern is if a call is placed, is the LX flight available. I don't wanna pay the phone fee when it's not necessary, especially when trying to book a direct flight. But hey, if that's my biggest gripe with them, then I'm ok.
#49
Join Date: Feb 2010
Location: YVR
Posts: 1,465
You're a pro Rankourabu, we both know what's going on there.
My bigger concern is if a call is placed, is the LX flight available. I don't wanna pay the phone fee when it's not necessary, especially when trying to book a direct flight. But hey, if that's my biggest gripe with them, then I'm ok.
My bigger concern is if a call is placed, is the LX flight available. I don't wanna pay the phone fee when it's not necessary, especially when trying to book a direct flight. But hey, if that's my biggest gripe with them, then I'm ok.
#50
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM
Posts: 23,293
You're a pro Rankourabu, we both know what's going on there.
My bigger concern is if a call is placed, is the LX flight available. I don't wanna pay the phone fee when it's not necessary, especially when trying to book a direct flight. But hey, if that's my biggest gripe with them, then I'm ok.
My bigger concern is if a call is placed, is the LX flight available. I don't wanna pay the phone fee when it's not necessary, especially when trying to book a direct flight. But hey, if that's my biggest gripe with them, then I'm ok.
#52
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
This airline is incredible. The Mariana Trench depths they will plummet too to part customers with their money is pretty astounding.
#53
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM
Posts: 23,293
#54
Join Date: May 2011
Location: Treasure Coast of FL (MCO/MLB/PBI)
Programs: AS MVP, Hilton Diamond, Marriott Platinum
Posts: 844
So this was apparently working fine over the weekend (or at least Aeroplan's website was showing at least three business class seats from ZRH-MIA on my ideal travel dates), so stupid me transferred in 165k points from Amex and SPG only to find that by the time the SPG points arrived, the issue is back. Just spent 10 minutes with a supervisor who tried some "old school" ways to confirm the seats, but no dice.
Seats showing on EF, UA and NH. So frustrating...
Seats showing on EF, UA and NH. So frustrating...
#55
Join Date: Nov 1999
Location: MEX/YVR/YYF
Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,035
Same for me.
BDS-ZRH-YUL 10JUN
I seats available on all sites....except Aeroplan.
What concerns me even more these days is that Aimia appears to be mentoring AeroMexico's Club Premier program and things are going downhill there as well.
BDS-ZRH-YUL 10JUN
I seats available on all sites....except Aeroplan.
What concerns me even more these days is that Aimia appears to be mentoring AeroMexico's Club Premier program and things are going downhill there as well.
#56
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Fair enough, I just wanted to make sure the phone call was made
See, I was told CM was a technical thing.
I didn't know about the AV one until like this week.
LX I had problems even seeing the space on Expert Flyer and United. I was getting errors, so I started asking here. Someone posted that over on the LX forum they were experiencing some issues. Then the space came back. I FEEL like this one might be legit.
The CA one was explained to me as not technical. At least not the way I read it. I was told people were being denied boarding saying they "had no tickets" and the like and that AP wanted to get that sorted out before issuing any more tickets. Now one could think that's a technical issue, maybe the tickets were being booked incorrectly or something who knows. However, when you hear things like the CAAC is just flat out denying American a route despite a bilateral agreement, it makes me think otherwise.
See, I was told CM was a technical thing.
I didn't know about the AV one until like this week.
LX I had problems even seeing the space on Expert Flyer and United. I was getting errors, so I started asking here. Someone posted that over on the LX forum they were experiencing some issues. Then the space came back. I FEEL like this one might be legit.
The CA one was explained to me as not technical. At least not the way I read it. I was told people were being denied boarding saying they "had no tickets" and the like and that AP wanted to get that sorted out before issuing any more tickets. Now one could think that's a technical issue, maybe the tickets were being booked incorrectly or something who knows. However, when you hear things like the CAAC is just flat out denying American a route despite a bilateral agreement, it makes me think otherwise.
#57
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Hey, so just in case anyone was wondering...Avianca Brazil DOES work on the website. I just assumed it didn't since regular Avianca isn't working.
Just doing some digging, it appears that the TACA legacy flights still appear as well...just not the regular Avianca flights.
The other thing that gets me is the award calendar shows the right colour for availability, but no matter which day you click, it shows none.
Just doing some digging, it appears that the TACA legacy flights still appear as well...just not the regular Avianca flights.
The other thing that gets me is the award calendar shows the right colour for availability, but no matter which day you click, it shows none.
Last edited by drvannostren; May 5, 2017 at 2:19 am
#59
Join Date: May 2011
Location: Treasure Coast of FL (MCO/MLB/PBI)
Programs: AS MVP, Hilton Diamond, Marriott Platinum
Posts: 844
Based on my call to the help centre, yes. The supervisor to whom I spoke said that it was a communication problem between AC's and LX's system, and she said that there was no timeline for when it might be resolved. She tried manually forcing the inventory but it kept coming back unconfirmed.
I keep checking to see if it's come back, and I'll be sure to post here when I can finally confirm a flight! As long as the inventory is still there, of course...
I keep checking to see if it's come back, and I'll be sure to post here when I can finally confirm a flight! As long as the inventory is still there, of course...