When to request eupgrade?
 

New 50K, and first time to use eupgrade credits. My question is

when exactly to sign in and request it? e.g. my flight departure time is 14:00 on Apr 23, and AC website says 10 days in advance for my status group, does it mean 00:01 on Apr 13, or 14:00 on Apr 13?

Thanks:)

14:00

Just did this. Its essentially 240 hours before you flight. And if there are 2 legs (yul-yyz/yyz-ord) you have to either do them seperately, or wait until 240 hours before the last one.
Welcome to the 50k club. I find we are a better class of people...

It's 240h before your flight in the timezone flight leaves from ;) I also suspect it becomes 239 or 241 hours briefly when the clocks change.

I have also found that the flight must have departed before you can upgrade it 240 hours out. So, if your flight is delayed, you will not be able to upgrade it 240 hours out.

Thats correct. If in 10 days your flight is delayed then retroactively they modify space time accordingly.

In my experience, the one-hour error is not just when the clocks change. I've often had the experience of not being able to upgrade for AC 34 until 167 hours prior (in the case of a 7-day window) in periods when SYD has daylight saving time and Canada does not.

Thank you all, and I am excited about it.

Hopefully there are not too many SE or 75K :D

What route were you hoping for? date and flight #?

I'm 50 k and have i don't think my eupgrades have ever not cleared... really depends on the route i guess.

Yes, it's very route dependent. Try AC140 on a Thursday. There are no E50s clearing that upgrade list unless on a latitude flight pass.

My request just got cleared. It is a flight to MCO on Rouge.

Thank you all.

^

My condolences and congratulations.

Enjoy Rouge.

Not sure why you are offering condolences, Orlando is a nice place to visit in early spring.

Rouge in J isn't so bad.

The hiring practices for Rouge are certainly different than mainline, so that's a benefit too I suppose.