Originally Posted by run&fly (Post 27959586)

In French:

http://www.lapresse.ca/le-soleil/act...a-a-quebec.php

Apparently due to weather and consequent lack of AC personnel...

Originally Posted by jasdou (Post 27960076)

Apparently, in YQB during normal operations, AC/Jazz has 3 ramp agents (loading, deicing, push back), 3 check-in/gate agents, one for catering, one for missing luggage and 2 for maintenance. Last Friday night, they had to deal with multiple IRROPS due to weather conditions. Multiple flights were awaiting departure slots for YYZ and deicing took forever due to freezing rain.

Originally Posted by quantumofforce (Post 27960481)

Several hours waiting to get off the plane is unacceptable.

Originally Posted by jasdou (Post 27960076)

Apparently, in YQB during normal operations, AC/Jazz has 3 ramp agents (loading, deicing, push back), 3 check-in/gate agents, one for catering, one for missing luggage and 2 for maintenance. Last Friday night, they had to deal with multiple IRROPS due to weather conditions. Multiple flights were awaiting departure slots for YYZ and deicing took forever due to freezing rain.

Originally Posted by yyznomad (Post 27962298)

I don't understand why this is necessarily newsworthy... I've been subjected to longer waits on a Tarmac, for various reasons, and those never made the news...

Originally Posted by quantumofforce (Post 27960481)

So are you saying it is AC fault for being under staffed? Several hours waiting to get off the plane is unacceptable.

Originally Posted by Wpgjetse (Post 27960509)

I have had this happen to me on many airlines/airports. Sometimes it is not about staff and more about de-icing. if they go back to gate, they loss there spot, most likely causing the flight to cancel.

Originally Posted by canadiancow (Post 27961623)

I've seen well over 3 GAs working in YQB simultaneously.

Originally Posted by SparseFlyer (Post 27962294)

I was in IST with TK waiting to depart an AM flight. Massive snowstorm that would make snowstorms in Canada jealous. 4h on the tarmac. No one complained. The second there was a break, planes started to fly down the de-ice queue and straight to take-off. By the time we did the final turn, the blizzard restarted. Had we not been all in our seats ready to pushback, we would've probably not have made it, and who knows what happens at that point.

Originally Posted by yyznomad (Post 27962298)

I don't understand why this is necessarily newsworthy... I've been subjected to longer waits on a Tarmac, for various reasons, and those never made the news...

Originally Posted by Transpacificflyer (Post 27962645)

It seems that you are the only person who understands that the passengers sat on the plane for approx 2 1/2 hours because there were no AC personnel to staff the arrival gate.

Originally Posted by Transpacificflyer (Post 27962645)

It seems that you are the only person who understands that the passengers sat on the plane for approx 2 1/2 hours because there were no AC personnel to staff the arrival gate.




Your story is nice, but has no relevance. Arrivals are not deiced. This was an arrival, not a departure.




For some reason your vision brings to mind Tatoo from Fantasy Island shouting. Boss, dee planze, dee planze. Were you wearing a tight little white suit and bowtie?




Lovely tale but perhaps the pax remained silent because they were terrified. Considering TK's safety record, I expect many people would have preferred not to be on a TK flight when there was a massive snowstorm.

In any case, this AC delay was in respect to the inability of AC to unload its pax at a gate because it did not have sufficient staff to support the arrival.



Well, your delays were related to departure and traffic or weather conditions weren't they? This delay was due to AC not having properly staffed its operations and more importantly, not having a contingency plan.


How many times does it have to be pointed out that Air Canada has ineffective contingency planning? It should have had an agreement with another airline at the airport or the airport itself that in the event of a crisis that personnel could be borrowed to supplement or to assist Air Canada personnel at a gate.