Discussion of concierge pay
Jul 8, 2018, 12:06 pm
#121
Join Date: Apr 2011
Location: YYC
Programs: AC 50k 1MM, Marriott LT Titanium Elite
Posts: 3,400
You will get a range of answers but all of them I have heard could be summarized as "not good". And no I didn't actually ask a question like "so how does it feel being screwed over and supplanted by somebody making 1/3 the wage?" Many will just volunteer the information.
Jul 8, 2018, 9:41 pm
#122
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
When Canadi>n Airlines conceived began the concierge service, the concierges were drawn from the ranks of experienced front line people with a pronounced vocation for customer service. They were paid extra, and it was seen as a prestigious position. (I believe it was "conceived" by AA, and brought to CP when the two had true reciprocity - as in I had access to the AA top tier phone number and could use my CP stickers to upgrade on AA, and vice versa.)
The position now appears to be between the fry cook and the person who flips the burgers.
Just one more thing that has been commoditized.
The position now appears to be between the fry cook and the person who flips the burgers.
Just one more thing that has been commoditized.
Jul 8, 2018, 10:43 pm
#123
Join Date: Jan 2015
Location: YHZ | YYZ | YHM
Programs: AC 50K (*G), Hilton Gold, Bonvoy Gold
Posts: 636
in addition to the bilingual preference and prior airline ticket/customer service preference, the ineed posting also REQUIRES:
Possess a valid provincial driver's license (G2) and a valid Airside Vehicle Operator’s Permit (AVOP)
should we assume Airside vehicle permits are handed out for free, like candy? or is this a pre application cost?
Possess a valid provincial driver's license (G2) and a valid Airside Vehicle Operator’s Permit (AVOP)
should we assume Airside vehicle permits are handed out for free, like candy? or is this a pre application cost?
in the AVOP application, and I assume AC would do the same. You can’t get an AVOP without being employed at the airport or having a valid need to drive on the airport surface in vehicle.
Also hard to believe that I make more Fuelling aircraft ($14.00) than an AC concierge does.
Jul 9, 2018, 10:18 am
#124
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
So you should be happy to know that you make the same as an AC Concierge (or an AC Concierge makes the same as you).
Jul 9, 2018, 12:17 pm
#125
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
At least the (new) AC YYZ concierges ...
Jul 9, 2018, 1:56 pm
#126
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 2,026
A much better comparison is between the Concierge at a high end hotel and the one at AC. I would not be surprised to a see a hotel Concierge make minimum wage. However his/her compensation would likely be augmented with tips something that AC concierge do not receive.
Jul 9, 2018, 2:06 pm
#127
Join Date: Oct 2008
Location: YYC
Posts: 4,035
Concierges are merely a category of Customer Sales & Service Agents, and are therefore covered by the Unifor Local 2002 contract.
You can find all the rates of pay, benefits, etc... here: http://www.unifor2002.org/getattachm...5-2020_en.aspx
You can find all the rates of pay, benefits, etc... here: http://www.unifor2002.org/getattachm...5-2020_en.aspx
Jul 9, 2018, 2:47 pm
#129
Join Date: Apr 2000
Location: Mississauga Ontario
Posts: 4,104
Gosh, I'd give them a tip for every time they answer a phone!
Jul 9, 2018, 5:59 pm
#131
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,305
Maybe at the top. Middle management also seems to be an average gig at AC
https://ca.indeed.com/cmp/Air-Canada...ory=management
https://ca.indeed.com/cmp/Air-Canada...ory=management
Jul 10, 2018, 6:12 am
#132
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Didn't someone recently post an IT manager position at AC between $44K-$77K?
I wonder closest to which part of the range they actually pay. Either they have 1,000 relevant CV per job posting, or AC is leading the industry in title creep.
I wonder closest to which part of the range they actually pay. Either they have 1,000 relevant CV per job posting, or AC is leading the industry in title creep.
Jul 10, 2018, 9:14 pm
#133
Join Date: Apr 2015
Location: YVR
Programs: UA Premier Platinum
Posts: 3,759
For those who don't follow Ontario goings-on, $14/hr is minimum wage as of January 1, 2018.
Jul 11, 2018, 5:52 am
#135
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
